[ProductDetail_TopEspot]
[ProductDetail_RightEspot]
Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue'
Example: name@domain.com For further assistance in retrieving your
password, please call:

(800) 536-7551
Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address

Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

18

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

???ORDER_SWATCH_ADDED_FABRIC??? ???ORDER_SWATCH_GENERIC_MSG???
10 0
You have reached the maximum number of free swatches ({3}, {2} max total in your cart).
warning
ok
It looks like you have selected more than 10 swatches. Please deselct some swatches and try again.
Select up to 10 fabrics from above.

Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

false
false
false
Collins Twin Sleeper is rated 5.0 out of 5 by 4.
Rated 5 out of 5 by from Handsome Sleeper Chair I ordered this chair (which converts into a twin bed sleeper), picking out a handsome fabric (Richmond red). I am VERY happy with the finished piece! It is almost like a loveseat (the chair is extra wide). It finishes off my private office -- and has the benefit of being a sleep sofa (on the rare occasions when it might be needed). The chair is very comfortable and the mattress looks to be the same. Thank you Ballard Designs!
Date published: 2018-10-25
Rated 5 out of 5 by from Love, love, love this sofa! It’s beautiful, comfortable, stylish, and fits very well in our (modern!) nursery. Highly recommended!
Date published: 2018-06-27
Rated 5 out of 5 by from Can't wait to laze about on this piece! I took a chance and ordered this item before there were any reviews. It was a great decision and I couldn't be happier. I did COM, which I'd never done before, and process was easy and end product came out better than I expected. The piece looks more expensive than it is, and is super comfortable. After reading a review about the weight (after I sent in my order) I opted to upgrade to in-home delivery. The guys who delivered were very careful not to damage anything (walls, floors, railing, couch) while carrying the piece up a narrow, awkward staircase. They were even so kind as to don booties and ask to wash their hands before they carried it in since it was upholstered in a light colored fabric and they didn't want to dirty it. Ballard customer service was awesome during the entire process. Will definitely be ordering COM again!
Date published: 2015-05-07
Rated 5 out of 5 by from Comfy Chair & Bed Received the sleeper chair last week, and I LOVE it!! Spent an entire afternoon sitting on the chair reading magazines (hiding from my family) and then slept on the bed to test it, it is just top notch!! It took nine years to make our guest bedroom into a proper room that is inviting and nice, instead of the junk room it had become; this sleeper chair is just icing on the cake! Got it upholstered in the Suzanne Kasler 13 oz sky blue/blanc stripe linen, it is just luxurious and pretty. I've been buying and loving Ballard products for over 15 years, and this sleeper chair did not disappoint! I paid extra for the white glove delivery (went on the second floor) and worth the extra $ because it is heavy. I would highly recommend this chair, if you are short on space, but need a twin or something to do double-duty, well worth the money!!!
Date published: 2015-04-16
  • y_2018, m_12, d_11, h_24
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.9
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_4
  • loc_en_US, sid_US202, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_ballarddesigns
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 21ms
  • REVIEWS, PRODUCT
You will eliminate your current selection. Are you sure you want to proceed?

Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:US202-Collins Twin Sleeper