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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Claudette Headboard is rated 4.6 out of 5 by 44.
Rated 5 out of 5 by from Super cute! I was a little nervous as the reviews mentioned the headboard didn’t line up with the frame. As long as you put the wheels on the frame, there is absolutely no problem. I love the room with this sweet bed!
Date published: 2018-09-16
Rated 5 out of 5 by from Love the lines! So exiting to see that it blended with my antique burled walnut and maple pieces. Love the bird, as that was just perfect for the ensemble!
Date published: 2018-08-06
Rated 5 out of 5 by from This headboard is absolutely beautiful! The craftsmanship and quality are top drawer. I am thrilled with it and the delivery service was terrific! I bought the white wash king size. Just perfect!
Date published: 2018-07-20
Rated 5 out of 5 by from Perfect guest room Made our guest room so inviting and extra custom look. Love it with Ballard bedding and art work.
Date published: 2018-07-16
Rated 5 out of 5 by from Pretty piece! I love this headboard! It is so unique and fits well with my decor style.
Date published: 2018-07-02
Rated 5 out of 5 by from Unique! Love this headboard. It's so different and looks great against our shiplap. Nice to have a piece of furniture that's not like everyone else's.
Date published: 2018-04-30
Rated 5 out of 5 by from Beautiful headboard. I bought this headboard in queen size earlier this year for a secondary bedroom. The quality is excellent. It looks great. I bought the lighter white ways color. I now need to order the correct bed frame from Balllaed because my standard one was a little short.
Date published: 2017-11-26
Rated 5 out of 5 by from Beautiful and unique Claudette Headboard. I love, love, love my beautiful headboard. It is all that I hoped it would be. Not only is it beautiful with unique charm, but the quality is excellent. I'm so glad I ordered it because, as always, I was apprehensive about ordering online but I could not be more pleased.
Date published: 2017-10-30
Rated 5 out of 5 by from Whimsical decor We went from a queen to a king and needed a new headboard! I had previewed this headboard several times and finally pulled the trigger and ordered it! The delivery was great and the headboard is just perfect! Wood grain is rich looking and very solid! We are very pleased!
Date published: 2017-05-18
Rated 5 out of 5 by from Beautiful Design, Beautifully Crafted We love our new Claudette headboard and find it to be every bit as wonderful as the photos and description suggested. In an age where quality design and construction appear to be dying art forms, we have been so pleasantly surprised and pleased with our Claudette headboard. Even the packaging and assembly instructions were perfect!
Date published: 2017-01-12
Rated 5 out of 5 by from I bought the whitewashed headboard. Very nice touch with the bird. Delivery was excellent. Had plenty of advanced notice and the piece is perfect for my spare bedroom.
Date published: 2017-01-08
Rated 5 out of 5 by from My granddaughters think I'm a princess. I am very happy with this purchase. I thought about this for a long time and read every review. The white finish is perfect. The extra fee to unpack and install the headboard was SO worth it. Fifteen minutes from doorbell to upstairs to exit. And they took all the packing with them. There were no problems attaching headboard to frame.
Date published: 2017-01-02
Rated 5 out of 5 by from Beautiful!! Beautiful piece of furniture. Just the right height for under my triple transom windows in guest room. It is heavy. I needed to raise our bedframe an inch on "raisers" in order for the holes in headboard to line up with holes in bedframe. I tried to use "adapter plates" on the bedframe, but it didn't work. The white frame looks great with my painted trim in room. Love the cute bird too.
Date published: 2017-01-02
Rated 5 out of 5 by from This headboard is awesome! We love this Claudette the Headboard! Very unique with a bit of whimsical. The wood is rough not smooth which gives a more rustic look. It was easy to set up too.
Date published: 2016-11-21
Rated 5 out of 5 by from Beautiful I love this headboard, makes me happy! It looks beautiful with the new paint color BM Grant Beige.
Date published: 2016-09-29
Rated 5 out of 5 by from unique quality product with a beautiful wood finish Love this headboard! Wasn't expecting such a high quality product with such a beautiful finished. I would absolutely recommend this headboard.
Date published: 2016-08-29
Rated 5 out of 5 by from Gorgeous and unique touch for our master. We purchased the whitewash headboard in king size and use the bird on the top. I agree with some of the other reviewers - this is more beautiful in person. We've had so many comments on how beautiful and unique it is. There is one thing on which I must comment. Our mattress and bed frame are a standard king size set and frame. However, the predrilled holes in the headboard would not align with the holes in the bed frame. My husband had to spend a good deal of time drilling new holes in order for the headboard to align with holes in the metal bed frame. Otherwise - we love it!
Date published: 2016-07-29
Rated 5 out of 5 by from This looks much better in person. It's gorgeous! I had a rice poster bed for years and decided I needed an update. This is a perfect headboard and the little birdie adds just the right touch of whimsey. I'm enjoying it immensely and the prices was wonderful for the quality and design value that it adds to my home.
Date published: 2016-03-03
Rated 5 out of 5 by from Wonderful! I loved this headboard from the first time I saw it and finally ordered it. I got two twin headboards in white and they are perfect! Quality is wonderful and the packaging was incredible. Room looks wonderful with Ballard Bedding and Bird Headboards.
Date published: 2016-02-15
Rated 5 out of 5 by from Fresh look w/ a nod to the old style This headboard has a massive look like antique beds we've looked at, but w/ the addition of the carved bird it has its own look. A little whimsical, but not cutesy. Delivery was on time and this item was packed so well nothing could have happened to it in route to our home.
Date published: 2015-10-26
Rated 5 out of 5 by from whimsy and delight! I saw this headboard in a house magazine layout about 10 years ago and never forgot it; it is the only headboard I have ever drooled over. I carried a picture of it around on my phone forever. I saw it in a magazine layout again recently and gasped with the thought: that's my headboard! When I looked it up, it was on sale. "Go for it, Mom," said my son, who happened to be home that day looking over my shoulder. "It's you." I took these things as a sign that time is passing and this headboard is enduringly sweet. Turns out it is even more beautiful and substantial in real life than the picture. The matte finish and wood grain/color are just right. It's really heavy; one will need a couple of strong people to get it in the house and set up. And then, it fills a room with wonder, whimsy, delight, and grace. Now my phone plays birdsong each night as I read a bit and drift off to sleep. Sweet indeed!
Date published: 2015-10-12
Rated 5 out of 5 by from Gorgeous good quality! I bought this for my 11year old daughter. It came within a couple days. The headboard was cuter then I expected. She loves it.
Date published: 2015-08-05
Rated 5 out of 5 by from Excellent quality for the value Delighted with the look and heft of this headboard. We have a converted 18th century barn, and the French Country styling is perfect with the feel we were going after.
Date published: 2015-07-26
Rated 5 out of 5 by from Great headboard! Great headboard! Finish is very nice, too. Looks like photo.
Date published: 2015-07-16
Rated 5 out of 5 by from Claudette Headboard I am so happy I purchased the Claudette twin headboards in the whitewash. They are very substantial as well as eye-catching. The bird perched on top of the headboard is a wonderful feature. I have received so many compliments and would highly recommend them!
Date published: 2015-05-03
Rated 5 out of 5 by from Beautiful!! I am not disappointed I have had my eye on these headboards forever, and when you had the sale I jumped right on it. I have bought other pieces from Ballard Designs over the years and have always gotten tons of compliments on them. Although I don't have the frames and mattresses yet to set the beds up, I immediately set about attaching one of the birds - and lo and behold the little wood piece that goes in the hole broke off in the hole! I wanted to die!!! But, my husband who is the king of handymen said it would be no problem for him to fix. Just waiting for him to get his strength back (he's undergoing chemotherapy) to do it. I don't have the money I used to have so mostly I just drool over the things in the catalog. But I still like quality and am willing to wait for all the stars to line up - money saved + percents off - to buy from Ballard Designs.
Date published: 2015-02-05
Rated 5 out of 5 by from Love it! This headboard is not only beautiful but very well built. I purchased the brown for a guest room!
Date published: 2015-01-29
Rated 4 out of 5 by from How did you guys attach this to a bed frame? Bought this years ago in the white wash. Loved it then and still do. Have mounted it to the wall everywhere we've lived, but won't be able to do that next address. The holes in the headboard do NOT line up with my king sized frame, hence the four stars instead of five. Have ordered frame adapter, and went to buy bolts to attach the headboard. Have discovered that the holes do NOT go all the way through the frame. So, how did the rest of you guys manage to get this to work? Thanks
Date published: 2019-04-06
Rated 4 out of 5 by from Love the look! Have had this for 3 years. Love the outdoor look. Had a handyman install it. Love it!
Date published: 2018-01-10
Rated 4 out of 5 by from Finally got my bird bed! I have been wanting this bed for over two years and finally have it. I am disappointed that Ballard has stopped selling the whole (headboard, footboard and rails) bed. The universal bedframe I bought fit fine without the need to drill new holes. There was a flaw that I am hoping the pillows will cover. The delivery of the bed was very convenient.
Date published: 2017-05-14
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