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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Claudette Headboard is rated 4.6 out of 5 by 273.
Rated 5 out of 5 by from Lovely as can be. I have admired this headboard for years. I finally bought it and love it even more in person! I didn’t know you can have the bird perched on the left or right side. I would have liked to have a plug for the hole you don’t use though.
Date published: 2023-05-03
Rated 5 out of 5 by from Perfect little headboard This headboard is the perfect addition to my guest bedroom. It was easy to put the rails on and the white color is beautiful. I couldn’t be happier!
Date published: 2023-04-03
Rated 5 out of 5 by from Love this headboard! Gorgeous headboard! This is the second time I've bought it as I sold the first one with my vacation property.
Date published: 2023-01-23
Rated 5 out of 5 by from Adorable Headboards are adorable. I’ve been wanting them for years. Well we did some updating and this was the perfect time. They look expensive, well made and easy to install … a 10! I bought two white washed twin headboards…love them
Date published: 2023-01-10
Rated 5 out of 5 by from Just as described. Beautiful and sturdy bed. I removed the bird because it did not stay in one spot, I only wish it had a filler for the hole where the bird would have gone. Everything else was great.
Date published: 2022-12-31
Rated 5 out of 5 by from Claudette Headboard The Claudette queen sized white headboard is distinctive in our guest bedroom.
Date published: 2022-10-24
Rated 5 out of 5 by from Claudette Headboard I purchased the white headboard in king size. It is just gorgeous! The legs are the perfect height so my mattress is not covering the bottom of the headboard. I also dressed up the bird to match my decor. I used a chenille bedspread, shams and an exquisite bed scarf, all of which I embelished with pearls.
Date published: 2022-10-09
Rated 5 out of 5 by from Order to Delivery, I couldn't be more pleased! I have wanted this headboard for YEARS and when I saw it in the Summer 2022 catalogue in black I just knew it was time to go for it! And I'm so glad I did! We have a Sleep Number bed which has a weird bracket for attaching to a headboard so we decided it'd be easier to just attach the headboard it to the wall. This will also help the curtains I have on order to hang well behind the headboard. My husband is a gem! He built a box from plywood and screwed it into 2 of the wall studs. Then he screwed the headboard to that box. Its perfect! I'm so glad I got the inside delivery as well. They opened the box in my driveway, brought the headboard inside to my bedroom and placed it against the box ready for us to install. Then carted away the huge amount of cardboard and packing material. Well worth the extra cost!
Date published: 2022-07-07
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