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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Claire 9-Arm Grande Chandelier is rated 4.8 out of 5 by 386.
Rated 5 out of 5 by from Low cost, high impact I'll join the throngs of reviewers who are pleased with this chandelier. I had been undecided on the style of chandelier I wanted in my dining room. I was going back and forth between a very traditional, Colonial fixture and a blingy crystal one -- the Claire was a nice compromise. It's interesting that although the chandelier itself could be described as feminine (graceful lines, etc.), it goes nicely in my masculine dining room. I ordered the Antique Silver and have included several photos from various angles so that you may get a true idea of coloration. As others have stated, the silver has lots of gold in it, but this works for me. You can also see that I added a ceiling medallion to augment the presence of this chandelier; my dining room is quite tiny, so I needed more drama. I have 9' ceilings in my house, so take that into account when viewing the attachments. Aside from a dining room, I think this chandelier would work well in a Master Suite, Master Bath, or girl's bedroom.
Date published: 2018-01-03
Rated 5 out of 5 by from Bathroom lighting I remodeled my master bathroom. I put in frameless shower doors and wanted something elegant for the lighting. I absolutely love this chandelier. It’s elegant and the crystals cast wonderful light!
Date published: 2017-11-02
Rated 5 out of 5 by from Beautiful chandelier I love this petite chandelier, it is the perfect size for a small room with a low ceiling. It's so beautifully made. It makes me happy every day I look at it. I actually have two, one in my dining area and one in my living room. Packing is amazing. It comes in its own metal cage to keep it protected from any damage during shipping. You won't be disappointed if you buy this beauty.
Date published: 2017-07-13
Rated 5 out of 5 by from Now, a classic...and thankfully so We installed this chandelier in our DE home as soon as it was introduced (with silk shades, also purchased from Ballard) When we moved to Panama in 2007 (to complete a restoration in World Heritage Site, Casco Viejo), we bought a second one to import and install--again with pleated silk shades--over our dining room table. Now, 11 years later, we are repatriating back to the U.S. and are so, so, so happy to see this chandelier is still available to be installed in our new abode. LOVE it!! (obviously)
Date published: 2017-06-13
Rated 5 out of 5 by from A Dream Come True This chandelier is way more than I ever expected for the price. Easily looks like it cost five times more. This is the 8-light, gold chandelier. Based on the website pictures, I was not sure about the color but the gold is not bright, it is a perfect antique gold that goes with my large farmhouse table. (See photo). Together they look like French countryside décor. About the packing for shipping - GENIUS - the chandelier was packed in a large box securely tied into a metal frame. Instructions were included to remove the light from the frame and it was very easy. Then the light just lifts out all in one piece - no assembly whatsoever. I used 60-watt bulbs which are extremely bright but the light is on a dimmer so I have complete control of the atmosphere. Before you install I suggest that you look up the correct dimensions for hanging - chain length from ceiling and distance between the table and the bottom of the light. You can find them based on your ceiling height. My final word is - Exquisite!!
Date published: 2017-05-22
Rated 5 out of 5 by from Lovely chandelier I bought this for my remodeled bathroom. And it looks beautiful. It was on sale-even better
Date published: 2017-03-19
Rated 5 out of 5 by from Love it! The Claire is beautiful. Everyone comments on how great the cut-glass crystals capture & dispense the light. Very happy with this chandelier.
Date published: 2017-01-05
Rated 5 out of 5 by from Charming I love this chandelier. I have two of them in my living room. So beautiful.
Date published: 2016-12-29
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Product:LC212-Claire Chandeliers

Claire 9-Arm Grande Chandelier

Claire 6-Arm Grande Chandelier

Claire Petite Chandelier