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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Claire 9-Arm Grande Chandelier is rated 4.8 out of 5 by 424.
Rated 5 out of 5 by from Beautiful chandelier I put this in my bedroom and everyone who has seen it, loves it. It reflects light and the whole room looks brighter.
Date published: 2015-12-30
Rated 5 out of 5 by from Perfect bedroom fixture! To begin with I was very impressed with the packaging. The chandelier was all assembled and the candle covers look so realistic. Love it.
Date published: 2015-12-10
Rated 5 out of 5 by from Perfect. Couldn't be better. We needed a chandelier for our dining room and finally selected the Claire 9-Arm Grande. We couldn't have made a better choice. We then decided to order the smaller three-arm Claire for our entry hall. So nice to have these beautiful and functional chandeliers to complement our lovely home.
Date published: 2015-07-29
Rated 5 out of 5 by from Claire chandelier This is a great chandelier at a great price!!We have purchased this in Bronze and Silver for 2 different houses and love them!
Date published: 2015-07-07
Rated 5 out of 5 by from Love this chandelier I have owned these chandeliers in two homes--the smaller one and now the 9-arm. All were in oil-rubbed bronze. It's just a great product... elegant but still has a bit of whimsy to it. This 9-arm chandelier is hanging over our dining room table from a 15' ceiling. It looks terrific!
Date published: 2015-07-05
Rated 5 out of 5 by from Excellent! We love the chandelier! It looks absolutely beautiful above our round table. The table is 54" wide and we purchased the 6 arm chandelier in dark bronze. It is very dark, nearly black. We hung the chandelier so that the bottom is 30" above the top of the table and it looks perfect. It really gives off a lot of light so we put it on a dimmer switch. It arrived in perfect condition was very well packaged in its own metal cage. All the crystals were intact and already attached. The hardest part was taking it out of the box. We are very pleased with the purchase- it was worth every penny.
Date published: 2015-06-14
Rated 5 out of 5 by from Love it! I purchased the petite in silver for a small dining nook in my open kitchen and it is just perfect. So elegant on its own yet blends in beautifully. The packaging was so good that my electrician actually hung it with the metal cage still attached thinking it was part of the fixture! Thankfully I caught it before he left. Wish I had a spot for another one.
Date published: 2015-05-30
Rated 5 out of 5 by from Stunning! I purchased the petite Claire chandelier and it is stunning in my French Country style foyer. It is nice and bright and the crystals really sparkle. I love it so much that I think that I am going to go back for another one for my Master bath too.
Date published: 2015-05-26
Rated 5 out of 5 by from Beautiful Chandelier I needed a chandelier for my sun room that made a statement as you walked into my kitchen. Absolutely love the light. I have bought some chandeliers where you have to put on the crystals yourself. This light was ready to hang. I see why this has been a best-seller for several years. You will not be disappointed.
Date published: 2015-03-20
Rated 5 out of 5 by from Admired for years I have admired this chandelier for years and knew that when I could, I would replace my fixture with this one. My apartment dining room is small and this provides the perfect delicate focal point to supplement the 5 high hats. On its own, it would not provide sufficient light. The price was excellent as well.
Date published: 2015-03-08
Rated 5 out of 5 by from Lovely We are very happy with this light fixture. It wasn't too difficult for my husband, son and myself to put it up. One note is that the color is not what I expected. It is more of a brownish bronze than gold but I like it!
Date published: 2015-03-08
Rated 5 out of 5 by from Beautiful I had one in my dinning room, and needed more light. L ordered this one, they are exactly the same. So beautiful with the two.
Date published: 2015-02-22
Rated 5 out of 5 by from Very happy! The chandelier is just beautiful! It makes the whole room I am very happy with it. It was well crated and went up in just a short time with no problems.
Date published: 2015-01-26
Rated 5 out of 5 by from Stunning! I purchased the petite in aged silver for my master bathroom. It is absolutely stunning there. I cannot think of a better option for that large bathroom. It feels like an elegant Spa setting.
Date published: 2015-01-12
Rated 5 out of 5 by from Wonderful ! I have yet to hang it, but as all the other reviews, I am impressed in the packaging, and the care taken to ensure there was no damage. I love it, and I am now waiting for the next sale to purchase the larger version for my dining area.
Date published: 2015-01-09
Rated 5 out of 5 by from So pretty. I'm glad I got it. I bought the antique silver, three light for my bedroom. The chandelier is so pretty I enjoy lying in bed just looking at it. It is beautiful. It's just what my newly decorated bedroom needed. I'm planning to get the five light version for my dining area. It's just about the prettiest chandelier I have seen and so unique and different from all the crystal chandeliers that are popping up everywhere. It arrived very well packaged and it was easy to put together. It is sparkly and very rich looking and also airy and ethereal. I just love it.
Date published: 2014-12-25
Rated 5 out of 5 by from Very nice This chandelier is beautiful. Although it has not been installed yet due to renovations still in progress I am pleased with its looks. The color is a nice soft "pewter-like" grey. Not too shiny, not dull either. Very nicely done. It is elegant and not too ornate. The packaging as others have stated is wonderful, It sits safe and sound in its "cage". I purchased the smaller one and it is the perfect size for over the bed in a 12 by 14 foot room. If I had a place to put another one...I would purchase another.
Date published: 2014-12-23
Rated 5 out of 5 by from Pretty + Rustic = Perfect I ordered the Claire 6-arm Chandelier. Was pretty in pictures but even prettier in person both nestled in the box and hung in my dining room. It was so well packed - not a single crystal broken in shipping. Exceeded expectations. So glad this was what I picked. And also bought Palencia pendants which hang over island about 8 feet from chandlier - the work perfectly together!
Date published: 2014-11-22
Rated 5 out of 5 by from Love it! The only negative (sort of) comment I would have is in regards to the plastic pieces that fit below the bulbs. They are borderline cheesy. But depending on where you are hanging it, no one's going to notice. Regardless, I love this light and would buy it again!
Date published: 2014-11-06
Rated 5 out of 5 by from Such an elegant chandelier I really love this chandelier ! So elegant & adds so much to the room.
Date published: 2014-11-01
Rated 5 out of 5 by from Petite Beauty I have wanted this for a long time and finally bought it on sale. I have a small dinning room with a dropped ceiling and this is the perfect chandelier in the silver. The packaging on this is amazing. It comes in its own metal cage. I wish I had a higher ceiling and larger room so I could buy the biggest size!!
Date published: 2014-10-22
Rated 5 out of 5 by from In Love! I love it! Was very impressed with the quality and especially the container/metal frame it was shipped in to protect it. I am in the process of redoing my master bathroom and can't wait to install it!
Date published: 2014-09-28
Rated 5 out of 5 by from So Elegant! I got the 3-arm for my Guest Bedroom and for my Office ---- and then got a 6-arm with shades for my Dining Room. They look great and I've gotten lots of compliments. Very well packaged.
Date published: 2014-08-27
Rated 5 out of 5 by from Beautiful Piece This chandelier is absolutely beautiful. I purchased the 9 arm and the 3 arm. The old gold branches and leaves give the piece an expensive look. The faceted cut glass crystals provide a warm glow throughout the room, absolutely lovely. Looks much better in person. Both pieces were packaged securely and arrived without damage. My only regret is that I purchased the 3 arm versus the 6 arm. The 3 arm looks smaller in the space than I anticipated. However it's still very attractive and I would recommend for adding a touch of elegance to a smaller room.
Date published: 2014-07-27
Rated 5 out of 5 by from great for master bath Like almost everyone has mentioned, this looks beautiful and is well made. But what I didn't expect was the quality of the packaging. Arrived in a sturdy "cage" that kept the chandelier in perfect condition. Another excellent Ballard design!
Date published: 2014-07-17
Rated 5 out of 5 by from A new shopper and highly satisfied Ordered all 3 sizes in the Claire Chandelier. Picked out the gold color and was so afraid it would be too brassy and ornate. When each arrived I was in awe how extremely careful and well packed the chandeliers were. Ballard has my vote for caring about products they sell. Kudos to Ballard!! Also, I am totally happy with the gold, it is a true old gold color, not a bright gold at all and a very classy design. The glass crystal drops attached to the stems shine when the chandelier is on. Installed the petite one with a ceiling medallion over my kitchen island & what a stylish statement it sets. The quality, color and style is awesome!! My chandeliers add a perfect ambiance to my home.
Date published: 2014-05-12
Rated 5 out of 5 by from Elegant fixture! I bought this light to replace an expensive chandelier that I didn't want to leave behind in a home I am selling. I love this one so much that now I don’t want to leave it behind either! It seems to be well made. It has just enough sparkle and isn't too big and overwhelming. I bought it in antique silver and it has enough gold color in it to tie it in with other gold tones in the room. I get many compliments on it.
Date published: 2014-04-16
Rated 5 out of 5 by from This looks so pretty in my daughter's nursery. I was initially nervous about the 3 light chandelier being able to produce enough light in my daughter's nursery but am so pleased! It is the perfect amount of light! I was also very impressed by the packaging!
Date published: 2014-04-07
Rated 5 out of 5 by from Unique and beautiful ~ highly recommend I purchased the 6-arm Claire chandelier in bronze and it is beautiful. The one and only thing I do not like about it are the plastic socket sleeves ~ they are a shiny plastic and look cheap on this beautiful chandelier! I purchased new socket sleeves from a lighting supply store that have a solid off-white beeswax finish and they look amazing. Although I had read a previous review that said how poorly the chandelier was packaged and that some of the crystals and metal branches had fallen off during shipment, I was very impressed with how well my chandelier was packaged. It was snuggly secured within a metal cage and was in perfect condition when it arrived. My electrician installed it over my dining room table and there were no issues. This chandelier makes a definite statement. Everyone who comes to my home is instantly drawn to it and has to walk over and take a closer look. Well worth the investment ~ and I was able to use the 20% off offer which made it even better!!
Date published: 2014-03-28
Rated 5 out of 5 by from Gorgeous and Classy I had previously purchased and hung a really nice chandelier in my kitchen but when I saw this I had to switch them out! And I'm thrilled with this product. No issues...came as it was described. I will say it took over an hour to hang but that's a small price to pay for having this expensive looking chandelier in my home. Everyone who sees it loves it! Beautiful!!!
Date published: 2014-03-23
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Product:LC212-Claire Chandeliers

Claire 9-Arm Grande Chandelier

Claire 6-Arm Grande Chandelier

Claire Petite Chandelier