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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Claire 9-Arm Grande Chandelier is rated 4.8 out of 5 by 451.
Rated 5 out of 5 by from Lovely Chandelier The chandelier is as lovely in person as it is online. Well packed and easy to hang. We’re very pleased.
Date published: 2019-09-01
Rated 5 out of 5 by from Grande Chandelier I've already purchased five Claire Chandeliers ... different sizes ... different finishes ... but ... I keep moving and having to leave them behind ... so hopefully ... this will be my last purchase for the Claire Chandelier.
Date published: 2019-08-19
Rated 5 out of 5 by from Beautiful Chandelier I have two of these chandeliers and love them. I am currently looking for the matching vanity lighting. Does anyone know where to find them. I have seen them in the past at Ballard Designs.
Date published: 2019-07-13
Rated 5 out of 5 by from item is as expected rock solid wrapping. looks nice and fulfill my purpose
Date published: 2019-07-11
Rated 5 out of 5 by from Beautiful small chandelier We have three of these chandeliers now and they really add to a room. We put this latest one in the bedroom and it looks lovely; it really adds a nice finishing touch. It was also easy to install.
Date published: 2019-06-21
Rated 5 out of 5 by from Great light fixture I absolutely love my chandelier, it is beautiful and such good quality
Date published: 2019-06-20
Rated 5 out of 5 by from Gorgeous! Gorgeous chandelier! Antique silver is a bit more “gold” than I was expecting but now that I’ve had it up for a while I love it. Really beautiful when lit. PS - tell the installer that the cage is for transport only and it comes off after install. Otherwise they smile politely trying not to admit they think you’ve purchase the most hideous light they have ever seen LOL
Date published: 2019-06-15
Rated 5 out of 5 by from perfect This is beautiful in my entry way. I was afraid it would be to big....but it's perfect. Really makes a statement!
Date published: 2019-06-07
Rated 5 out of 5 by from LOVE IT! I bought this at least 10 years ago in Etruscan Gold and it has stood the test of time! I also purchased the two wall sconces and the vanity light to accompany it and am thrilled I did!!!!
Date published: 2019-05-29
Rated 5 out of 5 by from Stunningly beautiful This chandelier is gorgeous. I love it. So glad I bought it.
Date published: 2019-05-27
Rated 5 out of 5 by from Stunning! I have been reading all the reviews of this chandelier for the last year trying to make up my mind. I finally took the plunge and ordered it. It arrived in perfect condition even though one side of the box was crumpled in...grateful for the metal cage that protected it. It looks stunning over our 6’ round table. Thank you to all the people who wrote reviews; they are so helpful! We bought the bronze color for our house in the mountains.
Date published: 2019-05-11
Rated 5 out of 5 by from just so beautiful I love these gorgeous petite chandelier's I have 3 and their all beautiful!!!!
Date published: 2019-04-29
Rated 5 out of 5 by from Simply elegant! This is second Claire Chandelier that I purchased from Ballard’s. It adds the perfect touch of glam to my sitting room.
Date published: 2019-04-20
Rated 5 out of 5 by from Stunning!! I LOVE this chandelier and it would have looked great in my million dollar home but for the color. The bronze is not as dark as the photos: more brown and I needed closer to black. So sorry to return it. Best online customer service that I've ever dealt with!! Will remain a loyal Ballard customer!
Date published: 2019-03-07
Rated 5 out of 5 by from Love it! The Claire 3-Arm Chandelier was delivered today and it is beautiful! Can't wait to get it installed.
Date published: 2019-02-27
Rated 5 out of 5 by from Beautiful Design Bought this for our stairwell. Loved the design and was very happy with the quality. I always worry about these sort of things making it here without being broke, but this was packaged very well! Would highly recommend!
Date published: 2018-12-06
Rated 5 out of 5 by from Beautiful and Stunning Purchased one month ago, this chandelier is the perfect balance between beauty and function. It’s just like a piece art. Everyone who enters our sitting room has to comment on its stunning and whimsycle lines and beauty. Thank you Ballard. Beauty + Price = Perfection!
Date published: 2018-11-23
Rated 5 out of 5 by from Gorgeous and great value I purchased this to hang over my dining room table and to match the Ballards Grand Palais mirror. I was concerned about it being too large or an off-color, but it was a perfect size and the brushed bronze is nice for my room. I also purchased two little lights for the side of the mirror which blended well.
Date published: 2018-09-01
Rated 5 out of 5 by from Stunning! My 2nd one to purchase... i had this chandelier in my entryway of last home, and when we moved I purchased another for my kitchen.
Date published: 2018-06-17
Rated 5 out of 5 by from Great Merchandise I love Ballard Design. They are reputable and their Staff are extremely professional.
Date published: 2018-05-07
Rated 5 out of 5 by from Beautiful!! I bought this for a small dining room, and I am very pleased with it. It was packaged very securely, and it arrived in perfect condition. Very easy to install...I love it!!
Date published: 2018-03-16
Rated 5 out of 5 by from Claire Chandelier Great looking chandelier. We received the first one that had a broken arm and returned it. Ballard quickly shipped a new one and we installed it. Great product and great customer service.
Date published: 2018-03-09
Rated 5 out of 5 by from Low cost, high impact I'll join the throngs of reviewers who are pleased with this chandelier. I had been undecided on the style of chandelier I wanted in my dining room. I was going back and forth between a very traditional, Colonial fixture and a blingy crystal one -- the Claire was a nice compromise. It's interesting that although the chandelier itself could be described as feminine (graceful lines, etc.), it goes nicely in my masculine dining room. I ordered the Antique Silver and have included several photos from various angles so that you may get a true idea of coloration. As others have stated, the silver has lots of gold in it, but this works for me. You can also see that I added a ceiling medallion to augment the presence of this chandelier; my dining room is quite tiny, so I needed more drama. I have 9' ceilings in my house, so take that into account when viewing the attachments. Aside from a dining room, I think this chandelier would work well in a Master Suite, Master Bath, or girl's bedroom.
Date published: 2018-01-03
Rated 5 out of 5 by from Bathroom lighting I remodeled my master bathroom. I put in frameless shower doors and wanted something elegant for the lighting. I absolutely love this chandelier. It’s elegant and the crystals cast wonderful light!
Date published: 2017-11-02
Rated 5 out of 5 by from Beautiful chandelier I love this petite chandelier, it is the perfect size for a small room with a low ceiling. It's so beautifully made. It makes me happy every day I look at it. I actually have two, one in my dining area and one in my living room. Packing is amazing. It comes in its own metal cage to keep it protected from any damage during shipping. You won't be disappointed if you buy this beauty.
Date published: 2017-07-13
Rated 5 out of 5 by from Now, a classic...and thankfully so We installed this chandelier in our DE home as soon as it was introduced (with silk shades, also purchased from Ballard) When we moved to Panama in 2007 (to complete a restoration in World Heritage Site, Casco Viejo), we bought a second one to import and install--again with pleated silk shades--over our dining room table. Now, 11 years later, we are repatriating back to the U.S. and are so, so, so happy to see this chandelier is still available to be installed in our new abode. LOVE it!! (obviously)
Date published: 2017-06-13
Rated 5 out of 5 by from A Dream Come True This chandelier is way more than I ever expected for the price. Easily looks like it cost five times more. This is the 8-light, gold chandelier. Based on the website pictures, I was not sure about the color but the gold is not bright, it is a perfect antique gold that goes with my large farmhouse table. (See photo). Together they look like French countryside décor. About the packing for shipping - GENIUS - the chandelier was packed in a large box securely tied into a metal frame. Instructions were included to remove the light from the frame and it was very easy. Then the light just lifts out all in one piece - no assembly whatsoever. I used 60-watt bulbs which are extremely bright but the light is on a dimmer so I have complete control of the atmosphere. Before you install I suggest that you look up the correct dimensions for hanging - chain length from ceiling and distance between the table and the bottom of the light. You can find them based on your ceiling height. My final word is - Exquisite!!
Date published: 2017-05-22
Rated 5 out of 5 by from Lovely chandelier I bought this for my remodeled bathroom. And it looks beautiful. It was on sale-even better
Date published: 2017-03-19
Rated 5 out of 5 by from Love it! The Claire is beautiful. Everyone comments on how great the cut-glass crystals capture & dispense the light. Very happy with this chandelier.
Date published: 2017-01-05
Rated 5 out of 5 by from Charming I love this chandelier. I have two of them in my living room. So beautiful.
Date published: 2016-12-29
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Product:LC212-Claire Chandeliers

Claire 9-Arm Grande Chandelier

Claire 6-Arm Grande Chandelier

Claire Petite Chandelier