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Chianna Fountain

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Chianna Fountain is rated 4.2 out of 5 by 113.
Rated 5 out of 5 by from Absolutely Perfect! This item is beautiful and has added so much to our back yard and pool area. It is easy to assemble. The package is VERY heavy - 70 lb! Luckily, I purchased it when there was free shipping, otherwise I would not have been able to afford the shipping.
Date published: 2017-07-31
Rated 5 out of 5 by from I absolutely love it!!!! My gardens are very monochrome! Not much color, different shades of green with some white accents. I love Hostas, ferns, ground cover, boxwood, vines, euonymous amd smoke bushes if you get the picture lol As is my Patio Furniture pretty much the same...espresso, taupes, with accent green pillows. I felt it was time I introduced some colour! This fountain couldn't have been a more PERFECT CHOICE!!!! Love it. Love the craftsmenship and the calming trickle sound of the water. The tile colors are lovely, it adds color without it being too vibrant! Thank-You. The Perfect Fit, absolutely Love It!!! Thank-You!!
Date published: 2017-07-24
Rated 5 out of 5 by from This product purrs with beauty This piece is pure perfection and just as lovely as it is perfect. I sat for over an hour looking at it the day I got it, and was amazed at the care and talent given to its every detail. Lovely, lovely, lovely. Thank you Ballard Designs for having this available to us. As I was throwing away the carton it shipped in, I met a lady in the elevator, she saw the name on the carton and said how she too loves Ballard Designs. A true work of art!
Date published: 2016-12-30
Rated 5 out of 5 by from Solid Artistry The fountain is gorgeous. It is low to the ground so built a foundation out of Rumble Stones and added a planter along the bottom making the fountain look huge and a focal point for our lanai. The ceramic work is beautiful as is the fish. The water flow is a little heavy but a few chain links like a rain chain inserted into the tube in the fish did the trick. There was some issue with delivery but Ballard did a phenomenal job with resolving and assuring the product was received; excellent product and customer service!
Date published: 2016-09-13
Rated 5 out of 5 by from So beautiful in our courtyard Like others say it is a bit small but so nice. I'm looking for something to put it on to elevate it a little. I have it in an enclosed courtyard against a wall, inside a wrought iron gate. I love it.
Date published: 2016-08-24
Rated 5 out of 5 by from Beautiful fountain After reading the reviews, I ordered the fountain and am delighted. It was very easy to put together. To enhance the sound of the water, I purchased a small shell bowl and placed it on top of the screened bottom piece. It really adds to the look and gives a very relaxing sound.
Date published: 2016-08-22
Rated 5 out of 5 by from Beautiful and solidly crafted fountain! What a beauty, hand laid tiles, sunny mediterranean colors, beautifully crafted, solid and built to last, none of the plastic resin stuff here, cast concrete with an aged patina, love the carp that emits the water flow, my only very minor issue is the water flow is kind of like a faucet, but what a small issue compared to the amount of joy I get looking at this on my deck everyday and nice bonus surprise, it looks even better in person than the catalog picture!
Date published: 2016-06-04
Rated 5 out of 5 by from Very nice fountain-Lots of compliments I made a base for this fountain out of cinder block and slate tile and it gave it extra height. I'm very happy with my purchase.
Date published: 2016-05-12
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Product:HS275-Chianna Fountain
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