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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Chianna Fountain is rated 4.1 out of 5 by 145.
Rated 5 out of 5 by from Beautiful! This fountain is absolutely beautiful! I bought this exact same fountain 10 years ago. I recently painted outside of house and had deck rebuilt. I decided I wanted a new fountain. I shopped around and couldn’t find anything as beautiful, quality materials and from experience I know how durable. Now my old one is on my neighbors deck who is thrilled and I’m enjoying my beautiful new fountain. You will love this!
Date published: 2019-06-21
Rated 5 out of 5 by from Great item I bought this fountain a few months ago and so far it works great! I hope it lasts. I recommend it.
Date published: 2019-02-13
Rated 5 out of 5 by from Beautiful design, quality and really works great! I have had my eye on this for my garden, glad I ordered it. Delivery was prompt and packed excellent. Love it!
Date published: 2018-10-25
Rated 5 out of 5 by from Chianna Fountain Love this little fountain. We put it on our covered patio in the back yard and it adds a lot of color and charm. Lots of compliments at your most recent gathering.
Date published: 2018-10-08
Rated 5 out of 5 by from Absolutely gorgeous! It was hard to decide between two that Ballard have in offer, but this one added lot of color and charming beauty to our frond door. But really if I only have o place I will buy both of them.
Date published: 2018-09-03
Rated 5 out of 5 by from Beautiful waterfall The package came on time in perfect condition. I couldn’t be happier with the look and quality of this water feature. It is perfect for our outdoor living space and it’s beautiful! I’ve added a few colored glass needs for the sound! Thank you Team Ballard for your great service.
Date published: 2018-09-01
Rated 5 out of 5 by from Lovely in the garden! I bought this a month ago. The fountain is shipped in 1 heavy and VERY well packed box. Stable, unmoving and lots of protective wrap and styrofoam cushioned the handcrafted pieces. It was quick and unexpectedly easy to set up. The 2.5 gallon basin is ample to attract birds, lizards and provide a touch of humidity to my otherwise desert landscape. The ceramic tiles are colorful and true to catalogue picture. The flow can be adjusted from heavy to light. When the water flow hits the screened insert it can sound a little flat but easily remedied by ‘topping’ off the basin. All in all I am 100% pleased with my purchase.
Date published: 2018-06-13
Rated 5 out of 5 by from Looks great so far. I bought this a few weeks ago but haven’t put on my patio yet so I’m not sure how it will go.
Date published: 2018-05-12
Rated 5 out of 5 by from Absolutely Perfect! This item is beautiful and has added so much to our back yard and pool area. It is easy to assemble. The package is VERY heavy - 70 lb! Luckily, I purchased it when there was free shipping, otherwise I would not have been able to afford the shipping.
Date published: 2017-07-31
Rated 5 out of 5 by from I absolutely love it!!!! My gardens are very monochrome! Not much color, different shades of green with some white accents. I love Hostas, ferns, ground cover, boxwood, vines, euonymous amd smoke bushes if you get the picture lol As is my Patio Furniture pretty much the same...espresso, taupes, with accent green pillows. I felt it was time I introduced some colour! This fountain couldn't have been a more PERFECT CHOICE!!!! Love it. Love the craftsmenship and the calming trickle sound of the water. The tile colors are lovely, it adds color without it being too vibrant! Thank-You. The Perfect Fit, absolutely Love It!!! Thank-You!!
Date published: 2017-07-24
Rated 5 out of 5 by from This product purrs with beauty This piece is pure perfection and just as lovely as it is perfect. I sat for over an hour looking at it the day I got it, and was amazed at the care and talent given to its every detail. Lovely, lovely, lovely. Thank you Ballard Designs for having this available to us. As I was throwing away the carton it shipped in, I met a lady in the elevator, she saw the name on the carton and said how she too loves Ballard Designs. A true work of art!
Date published: 2016-12-30
Rated 5 out of 5 by from So beautiful in our courtyard Like others say it is a bit small but so nice. I'm looking for something to put it on to elevate it a little. I have it in an enclosed courtyard against a wall, inside a wrought iron gate. I love it.
Date published: 2016-08-24
Rated 5 out of 5 by from Beautiful fountain After reading the reviews, I ordered the fountain and am delighted. It was very easy to put together. To enhance the sound of the water, I purchased a small shell bowl and placed it on top of the screened bottom piece. It really adds to the look and gives a very relaxing sound.
Date published: 2016-08-22
Rated 5 out of 5 by from Beautiful and solidly crafted fountain! What a beauty, hand laid tiles, sunny mediterranean colors, beautifully crafted, solid and built to last, none of the plastic resin stuff here, cast concrete with an aged patina, love the carp that emits the water flow, my only very minor issue is the water flow is kind of like a faucet, but what a small issue compared to the amount of joy I get looking at this on my deck everyday and nice bonus surprise, it looks even better in person than the catalog picture!
Date published: 2016-06-04
Rated 5 out of 5 by from Very nice fountain-Lots of compliments I made a base for this fountain out of cinder block and slate tile and it gave it extra height. I'm very happy with my purchase.
Date published: 2016-05-12
Rated 5 out of 5 by from Lovely fountain This fountain is just as pretty as the picture. It's a bit smaller than I had in mind for the original space where I was going to use it, but it fits very nicely in another area. VERY easy to put together (4 parts) and was happily flowing water in about 4 minutes. Don't hesitate to buy this, it's a lovely addition to any garden or patio.
Date published: 2015-08-07
Rated 5 out of 5 by from I love this fountain This is just a great piece at a great price. The pump works well, it's not too splashy and it makes a very nice sound. We sit in our backyard now all the time. It's wonderful. I love the dolphin spout and the tile mosaic.
Date published: 2015-08-06
Rated 5 out of 5 by from Just Lovely! This is a beautiful fountain, a lovely addition on our deck, and truly reminiscent of Italy. It was easy to put together, the running water is soothing sound. We are happy with our purchase.
Date published: 2015-07-26
Rated 5 out of 5 by from Great for the price Very good quality. Really hard to find a decent fountain in this price range. Easy to put the 2 pieces together although they are quite heavy. Works great!
Date published: 2015-07-13
Rated 5 out of 5 by from Beautiful Fountain This tiled fountain is very beautiful and is very easy to set up, only three pieces and the pump. The only downside is that the water splashes and needs to be refilled. Even then it will continue to work for 12 or more hours. It just has a different sound when completely full of water, more of a typical splash that fountains have. When lower on water, the sounds is more like rain on the roof. Both sounds are nice.
Date published: 2015-06-28
Rated 5 out of 5 by from Love this Fountain Exactly as advertised----small, compact, beautiful design, and the sound of the water is perfect-----Used in our bedroom, and what a great way to sleep!
Date published: 2015-06-10
Rated 5 out of 5 by from Beautiful to look at and hear! Easy assembly. Careful though it is heavy, which is a good thing. I set mine up on my patio next a grounded outdoor rated plug. It is fairly high but when it sits directly on the ground it can appear short. I set mine on a short tower of decorative landscape stones with a set of black wrought iron trellises behind it - PERFECT! Raised it to the right height. I agree with several other reviewers that the water pump DOES NOT regulate the flow of water (no matter where you set the speed) so the flow can sound like a faucet. I too put stones on top of the screened filter but when the water hit the stones the water splashed out, but i sounded more relaxing. I found if you keep the water level high in the bowl the sound running out of the faucet and into the bowl is much more relaxing as the sound changes without losing water all around the base. All in all the fountain is perfect and I am buying the blue tiled one for my Mom for her patio.
Date published: 2015-06-06
Rated 5 out of 5 by from BEAUTIFUL COLORS This is a great addition to my yard. The colors are beautiful and blend perfectly with so many pots I have in my yard. You can't beat the price and I love the free delivery.
Date published: 2015-06-01
Rated 5 out of 5 by from Looks Perfect! We were looking for a small fountain for our backyard garden and considered several run of the mill ones that we saw at some local nurseries and garden stores. Then I received the Ballard catalog with this featured and knew I had to have it - it was different, colorful and would provide more interest than just the sound of trickling water. We love it and looks great in our backyard corner.
Date published: 2015-06-01
Rated 5 out of 5 by from Just Perfect! Great quality, so happy it isn't plastic. Easy for me to install without assistance. The tiles are beautiful; I love the bright colors. I placed it in my patio garden, a corner setting with plants around it and small colorful succulent pots in front of it. A small frog and turtle hang on the pumpcover as if watching the steady stream of water. My walking partner and I especially enjoy sitting by it for our after walk cooldown. The sound is very soothing and even seems to speed up our cooling off. It is a most welcome addition to our backyard here in draught stricken CA.
Date published: 2015-05-31
Rated 5 out of 5 by from SO ATTACTIVE and the sound so soothing! I can't say enough about how much I LOVE this fountain. The colors are vibrant and it is VERY well made. It was easy to assemble and now as I sit on the patio with a glass of wine, I feel like I'm in Tuscany!!!!
Date published: 2014-08-30
Rated 5 out of 5 by from Great Product! I bought this fountain to use inside for my 2 Highlander Lynx cats. They are large and love running water. The only modification I made was cut a hole in the screen and placed a large sea shell so that the water would not bounce off the screen onto the floor. I love the color and size of the fountain!
Date published: 2014-07-11
Rated 5 out of 5 by from Colorful and Charming Fountain I already have a wall fountain on our patio but when I saw this one, and on sale:-) I quickly ordered it. It arrived in a flash, was super simple to set up and now it is a treasure to enjoy. This fountain is so colorful and well made and if you do not like the sound of the water, do buy some decorative stones to help with the splashing sound. I love the fact that the pump has such a lovely cover that match the rest of the fountain. Will have years of enjoyment with this charming piece. So old world and interesting rather than stark and bland.
Date published: 2014-06-18
Rated 5 out of 5 by from I love the look, sound and feeling I get watching it on my deck I love all things Tuscan...I feel a sense of Italy as I look at my colorful fountain that adds so much to the atmosphere on my third floor balcony.KAS The flowing water succeeds in masking the traffic sounds below, one reason I chose to buy a fountain. This very unique, brightly colored design is so original looking...it is truly the inspiration piece for all other balcony décor.
Date published: 2014-06-17
Rated 5 out of 5 by from Chianna Fountain This fountain is beautiful. It was quick and easy to set up and works very well. I'm very pleased. Colors were true to catalog picture.
Date published: 2014-06-11
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