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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Chandelier Pendant Ornaments - Set of 12 is rated 4.5 out of 5 by 66.
Rated 5 out of 5 by from Chandelier Pendant Ornaments I am pleased with the Chandelier Pendant Ornaments. Shipping was fast, excellent quality, and they are reasonably priced. They are larger in person than anticipated. I will recommend!
Date published: 2021-04-22
Rated 5 out of 5 by from So luxe! I love these! Such a luxe addition to the tree. They look like glass but not fragile!
Date published: 2021-03-29
Rated 5 out of 5 by from Sparkling on the Tree! These are beautifully clear crystals hanging from a lovely sheer ribbon. Looked great on the tree and hanging from garland on the dining room chandelier. Tied a few to ribbons on packages too. A great find!
Date published: 2021-03-14
Rated 5 out of 5 by from Lovely They were exactly as hoped and better than expected. I love them.
Date published: 2021-03-14
Rated 5 out of 5 by from Great deal! Beautiful Look very nice. Very solid pieces. I would recommend them.
Date published: 2021-03-04
Rated 5 out of 5 by from Chandelier Ornaments They are beautiful! I can think of many settings for them and will use them for years.
Date published: 2021-03-04
Rated 5 out of 5 by from Elegant & Sparkling! I bought these last year to place on my tree this Christmas 2020 and I just love the way they sparkle and look elegant on the tree, so I ordered another set to add to the tree in 2021!
Date published: 2021-01-29
Rated 5 out of 5 by from Beautiful and several uses These ornaments are beautiful. I bought this set so I could replace a broken crystal from my current chandelier. It was too difficult to obtain a replacement from the company then I found these ornaments. It is exactly what I needed and no one would ever know Thank you
Date published: 2021-01-29
Rated 5 out of 5 by from Chandelier Pendants They're so beautiful. I love them and am very pleased to have them. I wish now that I had bought another set!
Date published: 2021-01-05
Rated 5 out of 5 by from Sparkly For acryllic ornaments they are clear & sparkly, and pretty especially at night. They're quite long, as described on the website, and I guess I should have read more carefully...they are too long for most spots on our tree so I ended up using them elsewhere. On a tree with skinny branches they'd be perfect. I gave a 5 rating because it's not Ballard's fault I can't read :)
Date published: 2020-01-17
Rated 5 out of 5 by from Very pretty! These are very pretty pendant ornaments. I haven't used them yet, but plan to on my tree this year. They aren't fragile which is great if they are to fall off my tree! I think they will reflect the light beautifully and look forward to using them!
Date published: 2019-09-30
Rated 5 out of 5 by from Reflectors of Light These were the perfect addition to my tree. I got a tree with a lot of lights and then used ornaments like these are shiney balls to reflect the light from the 450 bulbs on my prelit tree. These acted like tiny prisms and helped color be bounced around. Exactly as I wanted them to do.
Date published: 2019-01-04
Rated 5 out of 5 by from Great bargain! I KNOW THESE AREN'T GLASS but they are so pretty and reflect light. Great ornaments.
Date published: 2017-11-09
Rated 5 out of 5 by from Great ! I love how these look on my tree. Simple, elegant.
Date published: 2017-01-07
Rated 5 out of 5 by from Elegant and beautiful The sparkle they add to my tree is wonderful. They are plastic but will sparkle for you. Lite weight, well made and well worth the buy....should have bought two.
Date published: 2016-11-07
Rated 3 out of 5 by from Ok, but Definitely plastic. Would have preferred something more substantial, but fills the gaps I needed to fill.
Date published: 2023-01-02
Rated 3 out of 5 by from Plastic Pendant ornaments Not glass but plastic. Still pretty on a tree. Fine , but not great for other uses
Date published: 2022-01-10
Rated 3 out of 5 by from chandelier Acrylic pendants (set of appx 12) so-so pendants. All scratched, first set missing a few pendants and they sent replacement set. I also ordered 2 more sets (pd for 3; 1 free replacement). I should have 48 pendants total --- I have 42. Guess some folks in the warehouse cannot count from 1 to 12?! The small ones are good the banister, but pretty much get lost on the large tree. I almost wish they came in translucent pastels, but cost needs to be reduced first!
Date published: 2021-03-14
Rated 2 out of 5 by from Many Scratches Inherent in the Lucite/Acrylic I was excited to receive two (2) boxes of the Chandelier Pendant Ornaments. There are many "small branches" pn a Christmas Tree that can use a bit of "bling." Unfortunately, these are very disappointing in that the Lucite or Acrylic from which they are made is badly scratched. The four (4) long ones are the worst. Perhaps they stand out more on my Christmas Tree because I also have expensive crystal pendants, but they are longer and already hung on the Tree. I am keeping the small Chandelier Pendant Ornaments for next year - they would be suitable on our outdoor screened porch, perhaps hanging from the ceiling with Acrylic snowflakes, where the material flaws would remain unseen. I do not recommend for a beautiful indoor Christmas Tree.
Date published: 2022-12-09
Rated 2 out of 5 by from Just okay I expected the ornaments to be more impactful, create more sparkle.
Date published: 2021-01-29
Rated 2 out of 5 by from chandelier pendant set of 12 Just delivered today, however they were not as I expected! Very small in size, need to use on a small size tree.
Date published: 2019-11-22
Rated 2 out of 5 by from Expected Ballard Quality I purchased these as a gift for my girlfriend. Her tree fell over breaking her beautiful crystal ornaments last year. I thought these would help fill in the spaces of her REAL missing crystal pieces. These do not live up to the standards I usually find at Ballard. I was embarrassed when I received mine and I sent her two sets. They do not have clean lines. They look cheap. I am a huge fan of Ballard. These are a miss, not a hit.
Date published: 2018-12-11
Rated 1 out of 5 by from Cheap looking plastic. Suggestion: order real crystal or glass. These are very plastic looking.
Date published: 2022-11-13
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Product:HO075-Chandelier Pendant Ornaments - Set of 12