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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ceylon Whitewash Sofa with 3 Cushion Sets is rated 2.9 out of 5 by 18.
Rated 5 out of 5 by from Looks great on screen porch!! Purchased entire collection for screened in porch area. I also upgraded the cushions, only disadvantage to cushions is no zipper to be able to remove to wash covers. Still giving a 5 star because looks great!!!
Date published: 2020-05-15
Rated 5 out of 5 by from Pleased with this purchase I have considered this Ceylon Whitewash group for some time, and despite some noted complaints by others, find the quality to be excellent, and entirely appropriate for my purposes for use in an enclosed sun porch adjacent to my living room. Ballard's quality and design are, as always, classic and way above the rest.
Date published: 2019-05-08
Rated 5 out of 5 by from Better than expected! This couch and chairs for outdoor patios is so beautiful that I ended up putting it in my family room. The packaging was incredible too. Every single piece, including the styrofoam, was wrapped. This set is amazing.
Date published: 2017-07-29
Rated 5 out of 5 by from Wonderful porch sofa I was impressed with the shipping packaging - the sofa arrived in perfect condition. I've assembled furniture in the past, but this assembly was by far the easiest. The predrilled holes were perfectly aligned - I've never experienced that! The instructions stated two man assembly was required, but I was able to do this by myself (btw I am a woman). The sofa is perfect for my porch - size and finish. Overall an excellent product!
Date published: 2013-09-01
Rated 4 out of 5 by from Cushion color not as stated I ordered the whitewash Ceylon sofa, 2lounge chairs and ottoman as well as the coffee table. I am very pleased with the furniture quality, packing and ease of assembly. Unfortunately, by no stretch of the imagination are the cushions "sand" as stated. There was so much ivory in the room I decided to order 3 sets of the spa and sand stripe replacement cushions to alternate with the originals. Don't try this as the replacements are truly sand and do not match the originals at all because they aren't sand. I would be a lot happier with my selection if the cushions were truly sand because my room already has a lot of white in it.
Date published: 2014-07-16
Rated 4 out of 5 by from Ceylon Whitewash Sofa We order two sofas and the coffee table which arrived in a timely manner with fabulous packaging. Products were easy to assemble and the wood finish is great. However, the cushions are white, not sand colored. If there had been an option to upgrade the cushions we would definitely have done so. That is the only reason this is rated 4 stars, rather than 5.
Date published: 2013-07-18
Rated 3 out of 5 by from Lovely sofa but wish I had previewed in store. The style is lovely. However the cushion covers developed mildew even though the sofa is located in a covered screened porch and away from any direct weather. Used different methods and products to remove the discolorations but nothing worked. Also caution shoppers to pay attention to the seat height measurement which is lower than most standard seating. Unfortunately, the cushions flatten easily, which contributes to the overall seat height as well. Replacement cushions are expensive, so I will have to accept this as is.
Date published: 2023-10-31
Rated 3 out of 5 by from Cute but think about cushions I love the style of this furniture and was very happy with my purchases my first summer when I was conscientious about covering the furniture every night. The second summer I relaxed, and the cushions quickly developed mold and other dirt stains that would not come out no matter what I tried (I had used Scotchgard on them before using). Professional cleaners said they couldn't help either. So either be prepared to cover these up, pay the additional for good cushions, or avoid altogether.
Date published: 2020-03-19
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Product:SO623-Ceylon Whitewash Sofa

Ceylon Whitewash Sofa with 3 Cushion Sets

Replacement Seat and Back Cushion with Zipper - 26x42