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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Ceylon Whitewash Lounge Chair with Cushions is rated 4.2 out of 5 by 22.
Rated 5 out of 5 by from Very good value After a delay in shipment, the 2 chairs I ordered arrived carefully packaged with lots of Styrofoam and plastic wrapping to protect the wood and fabric. (Balllards emailed me a discount code for my next purchase as an apology for the delayed shipping.) The chairs were super easy to put together with the tools provided, even doing it by myself. The wooden frame is sturdy and the whitewash is close to how it is represented in the online photos. The seat dimensions are quite wide and deep so can accommodate larger adults. The standard cushions that come with the chair seem well made -- time will tell how well they hold up. I am planning to use these chairs inside, going with a provincial country theme, so am going to cover the cushions with another fabric on top of the existing standard white fabric. I think that is less expensive than buying the upgraded fabric cushions from Ballards online, and hopefully will extend the life of the cushions as well. I am quite pleased with this purchase. The chairs are an excellent value for the price.
Date published: 2014-06-18
Rated 5 out of 5 by from Perfect size, height, and cottage look I was going for! Absolutely LOVE this chair. I'm using it in the den, rather than outdoors, as intended...LOVE the cottage look, love the wood (eucalyptus), love the size/height of chair. With a bold color accent pillow, it is exactly what I wanted. The back is pretty enough to show through window for all to see....overall TERRIFIC purchase for the money. : )
Date published: 2013-06-06
Rated 4 out of 5 by from Lovely chair Very nice-looking chair that is easy to assemble. I gave four stars instead of five for three reasons: The wood buttons used to fill the holes where screws are fall out unless glued in. Directions say nothing about this. In places, some of the finish is rough and needs light sanding. The cushions, while comfortable enough, are not made of a Sunbrella-type fabric and seem a bit flimsy, given the overall quality (and price!!) of the chair. Still, this is a very nice chair and I expect it to look good for years to come.
Date published: 2016-10-08
Rated 4 out of 5 by from good value for money lovely all around. my ONLY suggestion, is that the arm rests be sanded a Little more before staining. They are pretty rough. Perfect for my purposes however.
Date published: 2015-03-10
Rated 4 out of 5 by from The chairs are beautiful, but very light in color Pay extra attention to "whitewash" being in the name of the product. I put these chairs on my front porch, and they're very nice. However, the wood is much lighter than what is pictured. I assumed they would look like the picture where the wood is a few shades darker than the sand cushions, but beware the cushions and chair are about the same light color.
Date published: 2015-01-28
Rated 4 out of 5 by from Very pretty for the price I just received my chair this weekend. It was easy to put together, and the design is very pretty. There are carved details on the chair's back (behind the back cushion) that really make this piece look high quality--as do the turned legs. The sizing is good - deep but not too bulky and cumbersome. It easily blends with our existing mix of patio furnishings. The cushions are comfortable, but the cover fabric is a bit cheap feeling/looking. Color is true to the photo, but fabric texture is definitely outdoor (not indoor) grade. The wood, as one reviewer noted, is pretty rough. I wouldn't say it would give you splinters, but it's definitely roughly textured. The whitewash finish is absolutely gorgeous, though. Overall, a very nice-looking, comfortable chair: high on the aesthetic side, even if a bit lower on some of the finer points. I would order it again.
Date published: 2014-08-25
Rated 4 out of 5 by from Great price, pretty good product Nice quality for the price point. Can't beat it, really. Chair is sturdy, but I wouldn't call it heavy. Assembly was straightforward but tedious.
Date published: 2013-08-05
Rated 3 out of 5 by from Amazing look, poor cushion fabric The chair and ottoman have already started to mildew after being on our covered and screened in porch for less than a month. This fabric is NOT suitable for outdoors, but not soft enough for indoors. I've already had to purchase sunbrella replacements
Date published: 2015-09-04
Rated 3 out of 5 by from Comfortable Chair My concern is that the color of the cushions was not that was stated on line or in the catolog. I had ordered several color samples and the cushions that came with these chairs were white and not sand as stated. I did not return the cushions as I wanted to go ahead and use the chairs and I did not want to go through the inconvience. That being said, they are comfortable and look great. I still would have perferred the sand color. We have the chairs for appromximately 2 months and they appear well made. We are currently using them indoors in a sun room. I was unable to give a 4 or 5 star rating since the color did not match the sample and while one chair was easy to assemble ,the other chair was difficult to assemble.
Date published: 2013-05-20
Rated 2 out of 5 by from The look of the chair is great. It stops there. The chair is nice to look at and the color is easy to work with BUT the cushions however are NOT as depicted in the picture, they are a yellowish color not white which doesn't look good with the white wash of the chair. The cushions have deep creases in them that as of a week have not relaxed. Jury out as to if I will send them back. Also each chair took forever to put together. I had to hire someone to do it and they even said it was difficult.
Date published: 2017-02-20
Rated 1 out of 5 by from Beautiful chairs Very difficult to put together. Holes too small for the screws. Took a lot of elbow grease and thinking outside the box. Screws are stripping and takes awhile for new hardware per customer service. They helped but another chair will have same problem. I would recommend a furniture maker or woodworker for assembly with their tools.
Date published: 2020-04-15
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Product:SO627-Ceylon Whitewash Lounge Chair with Cushions

Ceylon Whitewash Lounge Chair with Cushions

Ceylon Whitewash Lounge Chair 2-Piece Replacement Cushion Set