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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ceylon Whitewash Rectangular Dining Table is rated 2.8 out of 5 by 9.
Rated 5 out of 5 by from ceylon outdoor rectangular dining table I wanted a table to complement the style of some dining chairs and a specific size. The Ceylon table fits my needs and after I had it stained (antiqued light warm walnut) and urethane sealed - it's terrific. I use it indoors in my kitchen dining area & the 2 matching armchairs are also stained and sealed.
Date published: 2012-07-10
Rated 4 out of 5 by from Exactly the look I wanted. Despite a couple of reviews I read, the Ceylon table and chairs were easy to assemble--it took some time, of course, but with a power screwdriver, things went rapidly. I'm a bit disappointed that the finish is rough--we got a few splinters--but I think when we add a polyurethane coat for outdoor use the furniture will feel just right. We did add the red, Sunbrella fabric box cushions for a "pop" but will use the shipped natural canvas chair cushions, too. The help we received at the Atlanta main office was wonderful!
Date published: 2013-08-02
Rated 4 out of 5 by from this table is sturdy and has a good design I like this table a lot BUT the "whitewash" is not very white. In the catalog I thought it was WHITE, it actually is a tan color with a very light whitewash on it. I usually use a tablecloth so it is fine, but I may eventually paint the table white.
Date published: 2011-06-06
Rated 3 out of 5 by from Nice table, sturdy, very easy to put together. I ordered the white wash table and chairs, however, it is more pink than white. It's a lovely table but next to white railings on a deck it definitely looks pink. I also ordered the knife edge seat cushions but when placed on the chair the seat is a bit too high. The design is nice and the chairs are sturdy and really easy to put together.
Date published: 2012-09-19
Rated 2 out of 5 by from pretty but... Table is lovely and was easy to put together. Unfortunately after only 6 months of use, the "small cracks" are pretty bad. All 4 legs are cracking at the bottom and some glue joints on the top mitred edges are splitting. It was in storage until our renovation was completed, putting it outside the warrantee period.
Date published: 2013-08-22
Rated 1 out of 5 by from Unfinished table, no good Totally Unfinished. You will get splinters immediately. NOT suitable for any outdoor use. It needs to be fully sanded and sealed. Been waiting three weeks for the delivery company to come pick it up for a refund.
Date published: 2021-07-19
Rated 1 out of 5 by from Not the quality for the price I too had similar problems with the quality. Many cracks and easily stains even when under roof. When you try to wipe it, the whitewash comes off. The leg has split the entire length.
Date published: 2019-04-24
Rated 1 out of 5 by from Did not last long I purchased this last year barely used it covered it when not I n use. Looks awful and cracked right down middle when wind hit the umbrella and moved it slightly. Ver poor quality , usually love Ballard things not this . Dissapointed
Date published: 2018-05-04
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Product:TO311-Ceylon Whitewash Rectangular Dining Table