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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ceylon Whitewash 7-Piece Rectangular Dining Set with Cushions is rated 3.9 out of 5 by 30.
Rated 5 out of 5 by from Love it!!! We love our table and chairs. We are not "handy" people and had no problem putting it together. If a hole didn't line up it was easy to adjust. We didn't have to drill holes. It's a white wash- not solid white. Shabby chic type feel. Love them and the swing & sitting chair we purchased as well.
Date published: 2013-06-24
Rated 5 out of 5 by from Very happy customer! I purchased the whole set for my covered deck. I'm very happy with it. The color is a true whitewashed with the wood grain clearly showing through. And of course that means each piece will be unique. If your looking for painted piece, this is not it. The arm chairs are generous size, and I'm not a petite person. They are also heavy so I assume they are solid wood. This table is unique in that it's only 3 feet wide, yet long enough to fit 6 chairs comfortably. The only thing to be aware of is assembly, like others have said. If you/your husband is very handy-no problem. It will just take some time. Unpacking takes some time also. They are packed very well. We needed to make some holes because they were drilled incorrectly from wherever they're made.
Date published: 2011-09-08
Rated 5 out of 5 by from This is a beautiful, well made sturdy dining set. My friend was wondering why I was leaving a table outside in the rain. It looks like a dining room table for inside. It is different and lovely. However, be prepared for taking a long time to assemble and unpack. It was the best packed item ever. I recommend getting a ratchet attachment to assemble. It is well worth the time and effort.
Date published: 2011-06-03
Rated 5 out of 5 by from Beautiful, great quality and unique! Our furniture just arrived today and my husband and I just finished putting it together. It looks gorgeous! Really heavy and well made and the finish is so unique- perfect french country look for our backyard. It wasn't too hard to put together- just time consuming (get a drill bit instead of using the little hand wrench that it comes with with- much faster.) We couldn't be happier and can't wait for our cushions and umbrella.
Date published: 2011-05-13
Rated 4 out of 5 by from Gorgeous on my back patio This set is beautiful and put together easily. The only negative I have is that it gives you splinters. I’m not sure why they don’t fix this before shipping out.
Date published: 2020-04-12
Rated 4 out of 5 by from Love this Classy Dining set I finally purchased this set after years of considering. I'm glad I did. This is a notch above other outdoor dining sets from a design perspective. The set was delivered much sooner than stated. Packing was more than adequate and all pieces arrived in perfect condition. Assembly was straightforward. For this price, however, I do think the 'finish' could be better. I'm OK with the whitewash, but the pieces definitely needed more sanding before the whitewash was applied. I've already removed several splinters from my fingers/hands. The cushions are a creamy white and I expected them to be a little deeper, more like a 'sand' color.
Date published: 2014-08-22
Rated 4 out of 5 by from Very attractive and comfortable Easy to put together although time consuming. The wood is a little rough and should have been finely sanded a little more. Other than that, it is a sturdy, comfy and good looking.
Date published: 2013-05-15
Rated 4 out of 5 by from Surprised by the color I received the set this week and while I like the overall style of it, the color is not at all what I expected. It is called "whitewash" and it really is just a wash of paint over the wood. Mine actually looks sort of pink against my white house/deck. Online, it looks like a solid white. I think I'll need to paint it to get the look I want, which is disappointing. Assembly is not difficult but is rather time consuming -- 40 mins per piece.
Date published: 2011-05-20
Rated 3 out of 5 by from Rough finish on the wood - splinters We like the set and it fits nicely. Easy to put together. The only issue is that the wood is very rough, easily snag a sweater and or get a splinter. Not sure I’d buy it again
Date published: 2021-10-17
Rated 3 out of 5 by from The dining set I like it since I finally found someone to put it together. It took me a couple of weeks to finds someone
Date published: 2019-07-24
Rated 2 out of 5 by from Pretty, but..... I really like the look of the set, but am disappointed in the finish quality. At this price point, and from Ballard Designs, I expected more. There are splinters everywhere and I am going to have to sand and finish the entire thing if I want the splinter surgeries to stop in my family.
Date published: 2022-01-23
Rated 2 out of 5 by from Disappointing This is a beautiful set and I love the white. We are so disappointed that after a couple years in a covered outdoor space all of the pieces splinter. Definitely not happy with the wood used for this expensive set.
Date published: 2020-08-12
Rated 2 out of 5 by from Pretty table but doesn’t hold up well We’ve had this set for a few years on our screened in porch so it’s not getting wet or snowed on but it hasn’t held up well. The wood splits like the description says as it ages but this also means splinters and pulls on your clothing. This also makes it hard to clean. Ours gets some mildew spots on it and it’s not even outside uncovered. Not happy with how the color also changes. This was too expensive of a piece to have this happen.
Date published: 2018-04-23
Rated 2 out of 5 by from Cracking apart I absolutely loved the look of this outdoor dining set on Ballard's site, but the quality is poor, at best. I purchased exactly one year ago and stored it inside for 9 of the past 12 months. 3 months outside on our patio completely covered by an umbrella and both chairs and table have developed hairline cracks all over - I am certain these will eventually compromise the structural integrity. As well, the wooden "pegs" Ballard includes to cover the screws on each chair (four per chair, two per side) fall out constantly and are easily lost - then you have a gaping hole and a visible screw (superglue them in place or else). The color is less white and more terra cotta with a white-ish wash and the wood is very rough - you will get splinters if you do not sand. I've always had such good luck with the quality of Ballard products, but the wood they used and the screw cover "pegs" are shoddy. A lot of money out the door when I know I'll have to replace the whole set within another year or two.
Date published: 2017-07-20
Rated 1 out of 5 by from Very cheap...didn't last 24 months and splinters! Very cheap...I bought lots of the Ceylon furniture ~2 years ago and started falling apart almost immediately. The wood splinters (lots of adults and kids got splinters so we had to keep tweezers outside!), the nuts and bolts start to come apart and the paint ruins. And we are in CA in temperate weather and we keep covered in fall/winter. Thousands of dollars down the tubes and did not last 24 months and splinters! Would NOT recommend.
Date published: 2020-11-01
Rated 1 out of 5 by from Very Poor Quality Love style, very poor quality standards. Defective - wood was not properly finished and splintered easily. Had to return because after trying to put together one of the chairs I had splinters in my fingers. Very disappointing!
Date published: 2018-02-28
Rated 1 out of 5 by from I wanted to love it... From a "looks" perspective, this table and chair set is lovely. I loved the way it looked in the catalog and also on my deck. I had the same experience as the above reviewer who said her friends mistook it for an indoor dining set. We actually did have it inside for a month after we first got it since we had no dining room table at the time. I also concur with the thorough packing and assembly time it took. Not difficult, but time consuming, especially if you use an Allen tool. All of ours lined up properly, we didn't need to drill additional holes. Ok, so the problem was how it wore one placed outside. The very light whitewash began flaking and even splintering right away. The table corners began to pull apart and the adhesive used kind of washed away. It's possible I got a defective table but there was no way, at the rate it was falling apart it was going to last for several seasons. Also, nearly all of the screw covers (little wooden pegs) got very moldy and fell out. Sadly, and after much debate, we decided to return it. Ballard has a generous return policy and worked with us to schedule the pick up (we didn't have to disassemble the chairs!) and refunded our full purchase. I was very disappointed as I think the table is truly unique and very attractive. I will continue to purchase from Ballard, we have been happy with other purchases and their customer service is great!
Date published: 2012-04-12
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Product:TO324-Ceylon Whitewash 7-Piece Rectangular Dining Set with Cushions

Ceylon Whitewash 7-Piece Rectangular Dining Set with Cushions

Replacement Chair Cushion - 19.5x18.5

Replacement Chair Cushion - 20x19