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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Ceylon Teak Wingback Occasional Chair with Cushions is rated 4.1 out of 5 by 8.
Rated 5 out of 5 by from Better than the pictures! Beautiful chair. Lovely teak. Very sturdy and well built. Arrived really well-packed. Easy to assemble. Encourages me to choose more Ballard Design products.
Date published: 2017-11-21
Rated 5 out of 5 by from Even more beautiful in person The color and texture of the teak is absolutely beautiful and I love the detail, especially the back of this chair.
Date published: 2016-09-16
Rated 4 out of 5 by from Almost They were so close to hitting it out of the park with these chairs, but there are a couple issues that give me pause. First, the good: 1. Aesthetically, they're amazing. This is the best thing about these chairs. Very different and cool looking. They don't look like a typical teak chair. I LOVE the look. 2. They come with cushions. That's very convenient. Yes, the cushions could be way more comfortable, but most chairs at this price point don't have cushions. It's also good to know that nicer cushions are available when the complementary cushions wear out. 3. There is nothing complex about assembling these chairs. 4. The chairs look great! Oh, I said that already. The not so good: 1. The comfort level is just ok. It's not the cushions (though that would make a difference), it's the depth. The chairs need to be 3-5 inches deeper. At first it feels like you're being pushed forward a little. Then, after you sit for awhile, you think, well, it's ok. Maybe, I should I keep them. They look so good. But you never think, these are really comfortable chairs. I did not expect a lounge chair feel. I knew it would be a straight back, but I grew up with wingback chairs, and they were much more comfortable than these chairs. 2. It's takes a while to assemble these chairs if you just use the wrench and screws that they came with. The first chair was easier. There was just one screw that was difficult to turn. I ended up stripping it, and because it's not in far enough, the cap won't stay on. For the 2nd chair, I got all the screws in the whole way, but some spots are just not flush. When I have the energy, I need to take it apart and try again. I'm sure assembly will be easier and less time consuming if you have at least 2 people and electric tools. 3. The caps (that cover the screws) come off easily, even when the screws are in far enough. It just doesn't look as finished without the caps. This is where you get into, hmmm, I just spent a whole lot of money for these chairs. Should this be happening? 4. As another reviewer mentioned, there is some mold. It was easy to wipe off. I don't think my chairs had nearly as much as hers did. Water dripped out when unwrapping the chair. It hasn't rained here recently, so there must have been some water where it was packed. I asked 3 other people for their opinion about the chair. Everyone loved the look. 3 of us had questions about the comfort. 1 person expressed no reservations about the comfort. No one thought that it was flat out uncomfortable. I am keeping the Ceylon wingback chairs because of the aesthetics and because the comfort is acceptable. I also purchased the Ceylon lounge chairs. They don't compare aesthetically to the wingback. I am returning the lounge chairs. The depth is also an issue, and I need some chairs that you just want to sit in all day. Ballard, please just make these chairs at least 3 inches deeper. No other teak furniture will compare if you do that.
Date published: 2018-05-01
Rated 3 out of 5 by from Ceylon teak wingback chair The quality of this chair is nice. The wood is beautiful. The only two issues are 1) the color of the cushions is slightly yellow 2) the chair is very upright. Comfortable for sitting, but not so much for lounging.
Date published: 2021-06-20
Rated 3 out of 5 by from Good Chairs! Having to put these together was a lot of work and requires two people but I love them!
Date published: 2019-02-14
Rated 3 out of 5 by from Looks great but not that comfortable The chair is well built and lovely on my patio. The cushions are stiff (not comfy) and do not drain as well as my other cushions from another manufacturer. I also found the seating to be very shallow. If you are a tall person, then you will find the chair quite upright. This is not deep seating!
Date published: 2017-07-03
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Product:JC145-Ceylon Teak Wingback Occasional Chair with Cushions

Ceylon Teak Wingback Occasional Chair with Cushions

Ceylon Teak Wingback Chair 2-Piece Replacement Cushion Set