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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Ceylon Teak 7-Piece Rectangular Dining Set with Cushions is rated 4.1 out of 5 by 11.
Rated 5 out of 5 by from Sturdy, heavy and attractive! We bought this a month ago and just love the table and chairs. The chairs are actually comfortable with or without the seat cushion. I have the same thoughts as other buyers - they are shipped with an incredible amount of packing to keep them undamaged, we wish they came with custom cushions (or more a selection) because we bought a whole second set anyway, and it took some muscle to put them together. Overall great purchase!
Date published: 2019-05-07
Rated 5 out of 5 by from Solid, Quality Furniture We purchased this table set, two chaises, baker's rack, two side chairs, two benches, a coffee table and end table -- ALL pieces were in perfect condition and were assembled without issues. Oiling each piece prior to assembly was an extremely slow and tedious chore, but certainly worth the time and effort as the varied characteristics of teak emerged beautifully. Delivery was by UPS and freight truck, no problems with either one. Very, very pleased with this product line.
Date published: 2019-02-03
Rated 5 out of 5 by from Gorgeous and well crafted This outdoor dining set is beautiful. It takes a fair amount of time to put together, but good things come to those who wait! The very few cons: Time to assemble The oil on the set upon delivery will leave marks on standard issue cushions (cleans off with soap and water and elbow grease) There are a few rough spots on the teak Some of the wood plugs like to pop out The pros: Absolutely gorgeous Well thought design that will last for years TEAK!! Classic style Sturdy Standard cushions are quite nice Not what your neighbors will have All in all, I am very happy with this purchase and will recommend to everyone (except my neighbors!)
Date published: 2016-07-30
Rated 4 out of 5 by from Stunning outdoor dining / time consuming assembly I’m reviewing this on behalf of my daughter and son in law. This is a beautiful well crafted outdoor dining option that is well worthy of FIVE STARS if the assembly of 6 chairs and table weren’t so time consuming. I’ve assembled many furniture peices in my 60+ years and perhaps the only item more involved was an Ikea lingerie chest. The other review for this set also notes the lengthy assembly time. Instructions were clear however with accompanying hardware well attached. Packaging, while cumbersome, protected the wood from any shipping damage. The dining set once assembled is beautiful. It is a set that will offer years of enjoyment and use. The standard cushions are adequate but are cream colored, a nice compliment to the teak but somewhat impractical for family outdoor dining. This set is really deserving of a five star rating but I subtracted one due to the lengthy assembly time; my daughter would have rated it even lower for this reason.
Date published: 2018-09-04
Rated 2 out of 5 by from Mildews within 2 months I love this set - it looks awesome - after all, it's Ballard Designs! However, the dining table is mildewing only on the edges after being outside for 7 weeks. The bakers rack and the chairs are fine (same area), but the mildew on the table itself is pretty bad. Diluted bleach gets rid of it on the surface only, and it regrows within a week. Stupefying.
Date published: 2020-11-23
Rated 2 out of 5 by from teak is not the best quality I bought bench and armchairs last year. Teak quality was okay; this year it is worse. The pieces I just bought already require sanding as they are rough. Putting the dining chairs together requires 2 hours per chair for assembly and unpacking. If you do not have a socket wrench you will not easily assemble these items. They supply an allen wrench which is woefully inadequate.
Date published: 2020-07-10
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Product:TO407-Ceylon Teak 7-Piece Rectangular Dining Set with Cushions

Ceylon Teak 7-Piece Rectangular Dining Set with Cushions

Ceylon Teak Armchair Replacement Cushion

Ceylon Teak Side Chair Replacement Cushion