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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Celine Cheetah Rug is rated 4.6 out of 5 by 46.
Rated 5 out of 5 by from Cheetah Rug I just love this rug! It immediately caught my eye. I ordered in the gray tones for my front living room. I have dovetail walls, and an off-white cast stone fireplace in that room. I plan to put off-white furniture with this rug. The rug is subtle with interest!!
Date published: 2017-01-22
Rated 5 out of 5 by from Conversation Piece I bought the rug in the cream color, and it is a knockout. The cheetah design is raised over a flat base which makes the design pop. The cream color is so neutral and goes with anything. I am using it in my living room, over medium brown wood floors. There is a Ballard Designs Thurston wing chair on top of it which Ballard custom covered for me in their wheat buffalo check fabric and a contrasting welt in a seafoam color. I had to wait for the rug to be back in stock. It came in earlier than anticipated and was well worth the wait. I've gotten many compliments on it. I'm using it with Ballard's antelope rug which is my dining room (open concept). They go great together. If you want something a little unusual, yet a classic type of design, then I highly recommend this rug.
Date published: 2016-12-17
Rated 5 out of 5 by from Beautiful!! Very nice quality, thin so it resembles a sisal, very beautiful and well made.
Date published: 2016-12-09
Rated 5 out of 5 by from Amazing!! I fell in love with this rug before the wrapping was even totally off! I bought it for my bedroom but have put it in my living room as a rug was the only piece I was missing in there. I want one in every room! lol... Some animal prints just look cheesy but Ballard nailed it on this one! It is a little thin so if you are looking for more cushion I would suggest adding a pad. I am so happy to have found this rug!
Date published: 2016-12-03
Rated 5 out of 5 by from Perfect runner for my kitchen I had been looking for a kitchen runner for a while before I spotted this in the Ballard catalogue. I needed something that was low profile so people wouldn't trip over the edges, dressy enough against my cherry hardwood floors, and patterned to hide the inevitable spills. This fits the bill perfectly on all counts. I was concerned that the mocha color might be too dark against the cherry floors, but it looks gorgeous. I've spot cleaned with a damp paper towel! Feels soft underfoot, and everyone comments on how much they love it. Neutral colors, but the pattern gives it a little whimsy. *Note that the back is not nonslip, and because my rug is a runner in a high traffic area, it was sliding around a bit. Easy fix though... I just went to the rug department of my local big box hardware store and purchased rug tape, which adheres to the back of the rug and grips the floor (won't damage your floors, see pic). Unless you're buying a runner like me, this won't even be an issue for you. Thank you, Ballard, for another great product!
Date published: 2016-12-03
Rated 5 out of 5 by from Love this rug - elegant and expensive looking I love this rug so much that when I spilled an entire glass of Diet Coke on it and ruined it, I ordered another.
Date published: 2016-11-13
Rated 5 out of 5 by from love the look I originally placed in a dining room & it looked good, but I then placed in a living room & it looks fabulous!
Date published: 2016-09-15
Rated 5 out of 5 by from Perfect Runner I have been eyeing this rug for a while now. I finally found a place in my home where the pattern could work. I chose the mocha runner and it looks beautiful against my dark wood floors. It does not shed and isn't too high of a pile where someone might trip. I've got two young kids and so far it's holding up great.
Date published: 2016-03-28
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Product:RT185-Celine Cheetah Rug

Celine Cheetah Rug

Celine Rug Swatch - Champagne

Celine Rug Swatch - Cream

Celine Rug Swatch - Mocha