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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Castine Storage Bin is rated 4.4 out of 5 by 38.
Rated 5 out of 5 by from Great purchase! Very well -made, looks better in person even! Holds a lot too - a great purchase and no assembly required.
Date published: 2019-11-16
Rated 5 out of 5 by from Pool equipment storage Very sturdy unlike the one it replaced. Also attractive with great hinges.
Date published: 2019-06-03
Rated 5 out of 5 by from Great Quality I received the storage bin a few weeks ago. Very easy to schedule the delivery. It was packaged so well, even supports made of heavy cardboard were inside of the bin. The color is exactly as shown in picture. I like how the lid has the slow close hinges which keep lid in open position while you are putting in and taking out items. Four wooden feet are very sturdy, too. I will look forward to using this on our lanai to store pool toys, towels, and cushions. Good value for price compared to similar items I saw in other patio furniture stores.
Date published: 2014-10-11
Rated 4 out of 5 by from Space, the final frontier. The interior measurements are off slightly in terms of usable space. If you have larger cushions they may not fit as the lid angles down. Also the hinges take up space that impacts storage.
Date published: 2020-07-29
Rated 4 out of 5 by from Exactly as pictured I bought this to hold outdoor and pool toys and so far, so good. Other storage bins I'd bought before looked warped and fake and got wet inside. This one seems well made. Sort of a grayish-taupe color. Was outside under a pergola during rain and stayed dry inside. The only thing I would like is if the lid hinge was positioned so that the whole thing wouldn't move away from the wall when you lift the lid. But the bin is very light weight and, even in the small size, has a ton of storage. FYI this is not something you can sit on or place a ton of weight on top of it. Still, a good purchase.
Date published: 2016-01-02
Rated 4 out of 5 by from It's very nice The color is "gray," but looked more brown in the catalogue, which was disappointing. However, it will function perfectly for what we intended to use it.
Date published: 2014-07-06
Rated 3 out of 5 by from Parts wear quickly! Beautiful looking, but after about 3 years, the lid lifts on both sides no longer hold the lid open. The lid came down on my 4 year old trying to dig one of her toys out! I reached out to customer service to locate and even purchase replacements, and all I received for a response was it's out of warranty and there's nothing they can do. Completely unhelpful and cold. So, just be aware if you buy this bin.
Date published: 2021-08-18
Rated 3 out of 5 by from The cushions get wet every time it rains! We innocently thought the chest would keep our outdoor cushions dry—WRONG!
Date published: 2019-05-13
Rated 2 out of 5 by from Not suitable! Bought this bin about a year ago. Used it to store pillows/cushions on a covered deck. This spring we discovered that the woven covering material had broken in a dozen or more places apparently due to contraction in cold weather. Had no way to know this would happen! Do not purchase this product if you live in a region exposed to subzero temperatures.
Date published: 2018-06-19
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Product:JC086-Castine Storage Bin