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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Castered Tufted Storage Ottoman is rated 4.6 out of 5 by 73.
Rated 5 out of 5 by from Great storage ottoman! I had this made in my own fabric for a custom look. The item shipped earlier than promised which was nice.! It came out great!
Date published: 2016-12-22
Rated 5 out of 5 by from Great ottoman!! We really like the ottoman. The upholstery was well done. It is comfortable as well.
Date published: 2016-09-23
Rated 5 out of 5 by from Beautiful and functional I wanted this ottoman for years and finally was able to order it in queens velvet leaf color. It is so well made and I love that I can hide the tv remote and other clutter when I'm not using them. It is so pretty! I love the deep tufting and castered legs.
Date published: 2016-08-25
Rated 5 out of 5 by from Perfect piece! I purchased this ottoman upholstered in the Leo fabric. It arrived within 5 weeks of ordering, very securely packaged and well wrapped. The legs were easy to screw in and, once in, very sturdy. The casters operate smoothly and the piece sits squarely and solidly on the floor. I love the Leo fabric - the pattern is flashy but the colors are muted enough that it doesn't look garish. The top opens easily and stays open until you close it - very nice if you're trying to arrange items inside or searching for something because you don't need one hand to hold up the lid. I thought the upholstery job was very good, no problems with the corners being sharp or not padded enough as other reviews have mentioned. The seaming and tufting are both even and precise. Absolutely nothing was done sloppily on this piece from bottom to top! I can see using this for extra seating as well although we have it parked in front of our sofa and use it primarily as a leg rest. If you're on the fence over this piece, stop hesitating, you'll love it! I do have one caution if you plan to order using PayPal/Bill Me Later. As I found out, if the vendor doesn't charge PayPal the final amount within a few days of ordering, PayPal assumes the order is canceled and won't put it through. Ballard posted a deposit to PayPal but by the time Ballard processed the actual cost, PayPal canceled the order. Once I realized what happened, I did end up paying with a credit card.
Date published: 2016-02-04
Rated 5 out of 5 by from You get what you pay for! This is a large, tufted high quality ottoman. I had looked at it for quite a while before ultimately purchasing a less expensive ottoman from a discount site. Well, that ottoman started pilling almost immediately. It was hard and not comfortable to sit or rest your feet on. I gave it to my college aged daughter and ordered the one I really wanted from Ballards. I love it. It is a very good size, luxurious fabric with lots of padding and tufting to make it very comfortable and cozy. You won't regret this purchase, I certainly don't!
Date published: 2015-07-02
Rated 5 out of 5 by from Downsizing Dream I'd had my eye on this functional ottoman for months before I finally jumped in and bought it. It is perfect for our downsizing into a smaller home. It's the perfect coffee table when a tray is used on top, has ideal storage for a throw/blanket, and can be rolled against the wall to seat two when our family comes over. So glad we did this.
Date published: 2015-04-30
Rated 5 out of 5 by from I really like everything about this product. The material is nice the color is perfect and I am wondering why I waited so long to order it. Product is finished so well and I am so delighted.
Date published: 2014-12-17
Rated 5 out of 5 by from Quality and beauty Bench is functional and beautiful. Quality of design, construction, fabric all met expectations. Nice piece. What I expect from Ballard!
Date published: 2014-11-18
Rated 5 out of 5 by from Castered Tufted Storage Ottoman Impressed with quality and custom fabric upholstered beautifully. Would order again.
Date published: 2014-11-15
Rated 5 out of 5 by from Simply Perfect! After searching for months for a leather tufted ottoman with these details and size and not finding one, I saw this one in the catalog. Although not offered in leather, I purchased it in the espresso microfiber and am beyond thrilled. I got the look and the size I wanted with the bonus of the storage - which I wasn't even looking for! It is sturdy and well crafted. Took only a few minutes of assembly and looks fabulous in our living room as a ottoman/coffee table. I'd recommend it highly!
Date published: 2014-02-19
Rated 5 out of 5 by from WOW,Supplied my Fabric Absolutely beautiful, now ordered 2 Julia chairs!!
Date published: 2013-06-27
Rated 5 out of 5 by from Gorgeous! This ottoman is great! Very beautiful from it's tufting to the wood legs to the wheels (except I wish they rolled more easily - more for show than function). The storage is key too. You get a lot of value for it's price. It's very comfortable to put your feet up on and also sturdy enough to balance a tray. Highly recommend!
Date published: 2013-06-08
Rated 5 out of 5 by from The perfect way to finish my living room! The fabric was exactly how the photo represented it to be. Assembly was easy (just screw on the legs) and it's a beautiful piece that provides seating and storage for my small-ish living room!
Date published: 2013-05-08
Rated 5 out of 5 by from This storage ottoman is both beautiful and functional This ottoman arrived in four weeks but was well worth the wait. The fabric is durable. The construction is top-notch. The top lifts to expose a very generous storage area. Definitely a beautiful and functional addition to any room.
Date published: 2013-05-08
Rated 5 out of 5 by from High quality and beautiful I love this ottoman! It is beautifully crafted and such high quality. I shopped for a long time, nothing compared to Ballard Designs. I will be a returning customer!
Date published: 2013-04-18
Rated 5 out of 5 by from Love this ottoman! I have been wanting this ottoman for over a year, but really didn't want to spend that much money on an ottoman. I looked at many, many others which were cheaper, but knew I would never be satisfied with them. I finally gave in and spent the money, and am so glad I did. This piece is quality+. I am using it in place of a coffee table, and the size is perfect. (Larger than a lot of the others I looked at.) It is firm yet comfortable, and sturdy. I love the tufting and piping, and the storage is an added bonus. Also love the velvet fabric.
Date published: 2013-01-17
Rated 5 out of 5 by from We love this ottoman! This ottoman is just what we needed to increase our storage space, seating and comfort! Craftsmanship is elegant, durable and will be used for many years to come.:)
Date published: 2012-10-29
Rated 5 out of 5 by from Beautiful and well crafted We wanted a sturdy bench for the end of our bed and this one has been awesome. Many benches seem decorative rathere than functional. This one is very sturdy and is the perfect place for my husband to sit and put shoes and socks on in the mornings. It is also beautiful. So a winner all the way around!
Date published: 2012-10-11
Rated 5 out of 5 by from Beautiful! We are very happy with the Tufted Storage Ottoman. It is well made with high quality fabric. We especially like the fact that the inside is fabric lined. It looks great and we couldn't be happier.
Date published: 2012-08-10
Rated 5 out of 5 by from Love the Tufted Ottoman We had no room for recliners. So we did away with our coffee table and brought in the ottoman on wheels! Ballard did a great job of upholstering using our own fabric. And the ottoman arrived within the estimated delivery date. The piece is very heavy and nice quality. It has lots of storage space inside, and is easily rolled for putting our feet up or using it as a coffee table. I am so glad we made this purchase. It is a lovely piece and the focal point of our room.
Date published: 2012-07-27
Rated 5 out of 5 by from THE TUFTED OTTOMAN IS MADE BEAUTIFULLY THE TUFTED STORAGE OTTOMAN IS MADE BEAUTIFULLY AND HAS A LOT OF ROOM FOR STORAGE INSIDE. IT IS COMFORTABLE TO SIT ON AND IT IS LEVEL ENOUGH TO PUT A DRINK TRAY ON TOP. IT IS WORTH THE PRICE.
Date published: 2012-07-26
Rated 5 out of 5 by from Love my new ottoman! I couldn't be happier with my purchase. I was looking everywhere for a rectangular table/ottoman and this one fit the bill. It works perfectly as a table, chair and ottoman, plus there is loads of storage space.
Date published: 2012-06-14
Rated 5 out of 5 by from Beautiful Upholstery My new ottoman looks fabulous in my family room. It was upholstered with Ballard Design's fabric and turned out better than I could have imagined. The buttons that hold the tufts down are very secure. I know this because my dogs take turns sitting on the ottoman and like to sniff the buttons. It was an excellent purchase and value for the money.
Date published: 2012-05-23
Rated 5 out of 5 by from Who loves an OTTOMAN.... I DO!!!! I love, love, love my new ottoman. It's unique because I chose an unusual fabric, but it is soo very comfortable to rest my feet on, and large enough to sit a tray for wine and cheese as well. The storage part is my secret advantage- I store a pillow and blanket for when my godchildren need to nap on the sofa. I'm so happy that I didn't settle for a run-of-the mill piece.
Date published: 2012-05-05
Rated 5 out of 5 by from Great value I was having trouble finding a high quality ottoman in this size for under $900 and was very happy to find this one from Ballard for ~$500. It arrived in excellent condition, was very easy to assemble (you just have to screw the legs on), and looks great. It feels and looks more expensive than it is. The only downside is that it took over 2 months to arrive, but at the price and final result, it was worth the wait. Also, I recommend ordering the free swatches Ballard offers --this helped me pick the exact color I wanted.
Date published: 2012-05-01
Rated 5 out of 5 by from Love my Ottoman I bought this in the leopard print. It is gorgeous, perfect height and plenty of storage
Date published: 2012-04-28
Rated 5 out of 5 by from beautiful ottoman! I love this ottoman! I got it in dark chocolate velvet & it looks great in the sitting room of my bedroom suite. it's quite large and feels very sturdy & well made. the wheels make it covenient to move between the chair and the couch; it has ample storage and the hinge doesn't allow it to slam down. I am very happy with this purchase!
Date published: 2012-04-26
Rated 5 out of 5 by from Very pleased with my purchase Absolutely gorgeous! The ottoman turned out better than I expected! It's so well made and I love the extra storage!
Date published: 2012-04-26
Rated 5 out of 5 by from Great addition to my family room! I love my ottoman! Perfect fit in the family room. The price was great, much lower than local furniture stores. There were so many fabric choices; I picked about 5 swatches to be mailed to me before going with parisian. It has enough storage for a few blankets and our laptop. It has casters on the legs, so it is easy to move but doesn't move too easily. I have a one-year-old, and he can't move it. The ottoman is sturdy enough to use as extra seating when we have company, but very soft for my one-year-old who bumps into it often. This was such a great purchase! I get so many compliments!
Date published: 2012-04-26
Rated 5 out of 5 by from Simple elegance I love the tufted ottoman. I ordered it in the Brown cotton twill. Definitely worth the wait! The quality for the money is fantastic. I wasn't expecting it to be quite so elegant and beautifully upholstered. Looks custom. Love the way it lifts up to store and surprised by how much it holds. I have put a tray on half of it and use the other for putting my feet up. Have also removed the tray and wheeled it to another area and used it for extra seating. Love, love, love it! I hope that Ballard improves on sending the fabric swatches all at once instead of one here and there. It would improve the ordering process significantly.
Date published: 2012-03-29
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SO149-Castered Tufted Storage Ottoman