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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Castelli Slim Wood Shelf is rated 4.1 out of 5 by 52.
Rated 5 out of 5 by from Great purchase! They were very easy to hang. I love that they are deep and can accommodate larger items! They look fabulous as well.
Date published: 2020-05-12
Rated 5 out of 5 by from As beautiful as the picture These shelves are beautiful! The quality is good.
Date published: 2020-04-14
Rated 5 out of 5 by from Best quality/functional/ Beauty these are the BEST FLOATING SHELVING AVAILABLE PERFECT for our office/family room
Date published: 2020-04-01
Rated 5 out of 5 by from Gorgeous and Solid Bought 4 of the 48” shelves to float in the kitchen. They are stunning and way sturdy. I ordered an addition 2 today to complete the look. I’ve already loaded them up with dishes. Contractor had no issues hanging and secured them to the studs for extra support. Love the hombre light to dark wood.
Date published: 2020-02-12
Rated 5 out of 5 by from Easy to hang and sturdy I’ve read a few reviews prior to purchasing this shelf that stated it was difficult to hang and wouldn’t be secure if you couldn’t find a stud. Well I totally disagree. The way this shelf is designed, it allows you to place your screw in any one of the numerous openings it has for holding a screw, thus ensuring that you’ll be able to hit a stud. It’s extremely sturdy. I purchased a few to create a path for my cats to get up on a very tall bookcase where they sometimes like to sleep, and they jump from shelf to shelf and there’s no way this shelf is going to falter. It’s an excellent and sturdy design!
Date published: 2019-09-13
Rated 5 out of 5 by from Slim Wood Shelf Important to carefully fit/align the mounting bracket into studs or block for best results. Ordered 2 shelves. Well built, good fit and with a good finish.
Date published: 2019-09-07
Rated 5 out of 5 by from Perfect! I bought these a month ago and am very pleased! Easy to hang, solid, and pretty!
Date published: 2019-03-02
Rated 5 out of 5 by from Very Attractive! The 3 Castelli Slim shelves went up perfectly. My husband found 2 studs per shelf and we have no sagging. They look great in our home office where space was a little tight.
Date published: 2018-05-07
Rated 5 out of 5 by from Substantial and beautiful Great design, very sturdy as long as attach metal bracket to 1 or 2 studs as recommended (no tilting). 3" depth gives very substantial look. Exceptionally beautiful with more than 1 shelf as a total wall system. 12" depth also give elegant look. Love, love, love
Date published: 2018-02-17
Rated 5 out of 5 by from Perfect touch Bought two of these & two of the larger for either side of my tv. Love the finished farmhouse look they add.
Date published: 2017-10-29
Rated 5 out of 5 by from Easy to install, attractive, & perfect for small spaces We have bought your other larger floating wood shelving & loved them. This was an easy purchase. We needed a book shelf to go into a master bedroom office. Saving space was necessary. This shelf is perfect
Date published: 2017-07-07
Rated 4 out of 5 by from Just Beautiful! I ordered 2 of these shelves in the white washed color. They are so gorgeous. Great quality. I had to hang them with different screws because my walls are plaster. Overall loved the purchase and will purchase some more for my hallway.
Date published: 2021-03-04
Rated 4 out of 5 by from Costello Slim Wood Shelf The hanging challenges are worth the effort. It’s a beautiful sturdy shelf and solid design.
Date published: 2020-10-09
Rated 4 out of 5 by from Slim Wood Shelf Be certain to anchor well into wall studs or masonry block for best results. Great product, well made welded anchor bracket, very robust.
Date published: 2019-09-24
Rated 4 out of 5 by from beautiful Accent These are really beautiful shelves but were very difficult to hang. The shelves wanted to tip forward as others have commented. I would also note that the words "slim Wood Shelf" is a little misleading as they are quite large. Once hung, I couldn't be happier with them.
Date published: 2018-04-07
Rated 4 out of 5 by from My son in law put up all six shelves in just under two hours. Quality great added nice look to family room. Needs a little better mounting system. My son in law hung all six in under two hours. They are a great shelve look awesome in my family room.
Date published: 2016-11-29
Rated 3 out of 5 by from Floating shelves Be aware that the “distressed look” of these shelves is made by the manufacturer spraying them with black stain. It almost looked like they were burned. We sanded the front and exposed side of them and re stained. It didn’t take long but we would have preferred not to. The shelves are nicely made and of good quality. We put 3 in our kitchen. I definitely would not put anything heavy on them. We were able to put at least 2 mounting screws in wood. We used drywall mounting hardware for the others bracket holes. They still seem to have a bit of movement because of the way the brackets are made-but they hang straight and look nice
Date published: 2020-02-22
Rated 3 out of 5 by from Tilts with no stud I bought 2 of these (36") with a very specific wall location in mind. I was instantly disappointed to find out that the limited screw hole placing on the brackets meant that I couldn't mount the shelves to any studs. So--of course--they sagged! I even shored up each bracket with 2 additional 50-lb wall anchors (6 total per bracket). Still, the brackets and shelves tilt noticeably forward under their own substantial weight. Now I have to go buy brackets to make them level (and therefore drill into a tile backsplash)--something I was trying to avoid by buying these floating shelves in the first place. These are beautiful shelves that I'd still recommend...so long as you're lucky enough to find a stud or two!
Date published: 2018-12-05
Rated 3 out of 5 by from Great looking shelf, but We had to JERRY rig the 60 inch shelf for it to be level. Not sure if the bracket was off or the shelf holes but we didn't discover this until we had trashed the packing or I would have sent it back. B
Date published: 2016-10-28
Rated 2 out of 5 by from Inaccurate Description/Image Ordered the castelli slim wood shelf in whitewash shelf, but when it arrived it is simply unfinished/natural wood. Definitely not whitewashed/white/off white. Not even close to the description or image on website. Sending it back.
Date published: 2020-09-18
Rated 2 out of 5 by from Design flaw They are beautiful hanging, but they do tip forward. We bought 3 of them and do feel that they have a design flaw. We had to support them all to have them close to horizontal.
Date published: 2018-10-19
Rated 2 out of 5 by from Good looking, poor design The shelf looks great but even when installed in two studs, cannot get it to level. The mounting bracket is insufficient to support the weight of the hefty shelf. I’m going to have to use visible brackets underneath to support the weight.
Date published: 2018-06-05
Rated 2 out of 5 by from Sagging shelves The shelves are beautiful but they slant forward. The other day some of my drinkware slipped off and shattered all over the floor. I wish there was a way to fix. We've tried shimming them but have had no luck.
Date published: 2017-03-15
Rated 1 out of 5 by from Thin shelves These were incredibly difficult to hang. The shelves did not hang perpendicular to the wall, they sag. Had to rig these to work. Disappointing a this price point.
Date published: 2019-10-07
Rated 1 out of 5 by from Looks great but sags when hung I loved the look of the shelf and ordered the 48" length. After hanging it I noticed it sagged - not just a little that most wouldn't notice. It sagged enough that I had to take it down. I returned it to the store.
Date published: 2017-05-11
Rated 1 out of 5 by from Shelf tilts forward without additional support Like others, I wasn't able to get this shelf level so I hired an experienced handyman. He diagnosed a potential problem - the hollow center of the shelf means there's no interior structure to support the prongs that stick out of the bracket on which these shelves are hung. As a result, the 12" deep shelf tilts forward at more than a 90-degree angle over the approx 8 to 9" long interior prongs. In addition to leaving a gap between the shelf and the wall, the forward tilt of the shelf made me uncomfortable placing glass or other fragile display items on it. Exterior shelf brackets could be added below the shelf to provide support, but that's not the look I wanted nor is it what a floating shelf should need. This seems to be a design issue. If an interior support (for example, with holes drilled to match the prongs) were added to the shelf to allow it to hang level, I would happily purchase that improved design. As currently designed, these shelves tilt forward off of the wall so I'm sending them back to Ballard. Thanks to the customer service rep for helping me with the return process - Ballard has nice people on staff!
Date published: 2016-12-05
Rated 1 out of 5 by from Poor brackets The wood shelf itself is beautiful. However, the mounting bracket does not hold the shelf level. This allows the shelf to sag even without any items on it. I tried to put some light pictures on, but these slid off. Overall quite disappointed, as I was really excited about this shelf initially.
Date published: 2016-11-30
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Product:WS908-Castelli Slim Wood Shelf