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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Casa Florentina Lungarno Console Table is rated 4.4 out of 5 by 7.
Rated 5 out of 5 by from Beautiful Console I received this console today in the distressed off white over gray finish--it is magnificent. Drawers open & close smoothly, doors close tightly, key works wonderfully & the distressed finish is flawless over the ENTIRE piece. I ordered several different finish samples to compare the finishes against my existing cabinets & wall color and I'm so glad I did. The room has light gray walls, dark cherry cabinetry with white trim & the distressed white over gray finish is just beautiful. This console is a true work art!
Date published: 2015-06-26
Rated 5 out of 5 by from Distressed Fog Gray Lungarno Console: love it! Great size for my small dining area: 13 x 12. The color is identical to the sample I received. The finish is identical as well. The size inside will hold 2 sets of dishes. I have 2 sets of cloth napkins, service for eight, but could accommodate twice as many in one drawer. The other drawer will hold service for 16 everyday stainless...as I rarely use sterling anymore. I think the quality is as nice as anything purchased retail at this price point. Until I find that perfect Antique French sideboard this will work wonderfully! Great shipping service, very polite, and careful placing of the chest. I've included photos of this chest as well as the chandelier I purchased from Ballards. I really love the chandelier too! Two great finds from a fine company.
Date published: 2015-03-04
Rated 5 out of 5 by from Love it! I just love the Casa Florentina collection. This console is my latest purchase & I continue to be very pleased with all of my pieces. This console is well built, with just the right amount of distressing. The storage capability is much more than I expected! Love the antiqued brass pulls which add a nice finishing touch to the piece. It came well packaged with a very professional delivery team. You can't go wrong with Casa Florentina & Ballards!
Date published: 2015-01-12
Rated 5 out of 5 by from Quality and character This piece has a solid, substantial feel and smart, roomy storage. We purchased several of the Casa Florentina pieces and absolutely love them all! The construction and design are excellent. The quality of materials, workmanship, and attention to detail are worth every penny. They have such character and understated elegance, that they definitely make the room. They're like new antiques. We selected the Distressed Red and it's wonderful! It's a true red (not an orange-red) and is exactly what we'd hoped for. One unexpected treat is the special "antique" brass keys. They function, yet add such pizzazz. The furniture came well packed and the delivery team was very helpful. It's true that the leadtime is long, but we expected that. After all, we got furniture handmade in Italy in the color of our choice! (Note: I'm writing this review after we've had the furniture for 6 months.)
Date published: 2014-09-19
Rated 5 out of 5 by from Beautiful piece This console was very well constructed, with great attention to detail. The finish was beautiful, and the color was pretty true to what was shown online. I thought the price was reasonable for the quality. Overall, I am very happy with this purchase. I would definitely consider buying another piece from this collection.
Date published: 2012-09-20
Rated 4 out of 5 by from TONS of storage, solid construction This piece feels bigger and more solid than I anticipated. I got it in the DIstressed Blue, which is very pretty and matches, but is definitely bluer than the sample piece I was working from. I am very impressed with how much storage: the drawers are big, the bottom part is HUGE!
Date published: 2013-12-19
Rated 2 out of 5 by from Pretty but not sturdy Looks good but light weight and questionable construction. The description makes this sound like a piece of fine furniture of custom built quality (and the price reinforces that perception). This is closer to something you could find at a lower cost furniture store. The interior shelf is not sturdy and I don't know how people would use this for a dining room as it seems like a disaster waiting to happen if you load it up. I cashed in a lot of reward points but wish I'd used them on something else as I think I could have found something better locally.
Date published: 2018-03-05
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Product:TC378-Casa Florentina Lungarno Console Table