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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Casa Florentina Louis XVI Armoire is rated 4.1 out of 5 by 38.
Rated 5 out of 5 by from Lovely addition to my home My Louis XVI Armoire was delivered today, and I am thrilled with how beautifully it fits into my decor. The craftsmanship exceeded my expectations, and the distressed finish is beautifully done. The only drawback is the fairly long wait for delivery, but it was well worth the wait.
Date published: 2012-08-28
Rated 5 out of 5 by from Excellent Craftsmanship!!! The Louis XVI Armoire is beautiful!!! Extremely well made and the finish is perfect. It took several months to be delivered but it was worth the wait.
Date published: 2012-06-11
Rated 5 out of 5 by from This product is everything I was hoping for! Down sizing to a city apartment much smaller than the home we had lived in for 40 years I found myself needing a piece of furniture to fill a wall space with a high ceiling. I also needed someplace to store all sorts of odds and ends like bills, medical records, magazines, phone and address books, etc. This piece looks great in our living space and enables us to get all sorts of clutter out of the way. It has four large shelves where I can keep baskets with the fore mentioned things. The Louis the IV Armoire is a winner!
Date published: 2012-06-08
Rated 4 out of 5 by from Lovely Cream-colored Amoire This amoire is just what I wanted. The cream color is perfect. The 11-month wait was worth it. It was ordered August 2020, so I understand that the pandemic was the reason for the long wait. The right door does not fit snugly at the top, but I am sure that I am the only one who would notice. It locks very nicely. Abundant storage space for my clothes.
Date published: 2021-08-28
Rated 4 out of 5 by from Casa Florentina Armoire This is a beautiful piece of furniture. My only complaint is that the color isn't very close to the pictures, but is still lovely. Also, the doors do not shut very well. Overall, I would recommend it and think it is a wonderful addition to our home.
Date published: 2020-04-24
Rated 4 out of 5 by from Beautiful, sturdy with lots storage space We are using this as a linen closet in our bathroom. Home was built in 1926 and we just remodeled the bathroom in a vintage style. The armoire style goes well in our house. It seems to be vey sturdy, and well made. The order and delivery process was easy and all went well. The only odd thing was that there was some debris/residue (?) on the armoire when it arrived. I know it is supposed to have an antiqued look but it almost looked as though it was sitting outside for a while. I was able to wipe off most debris, but left the remainder for fear I might ruin the finish. Other than that, this is a very good product!
Date published: 2019-06-04
Rated 3 out of 5 by from It’s just ok Inside of the chest is very dark. I need to find strip lighting to brighten. The doors also swing open too freely. Overall pretty nice.
Date published: 2023-02-16
Rated 3 out of 5 by from Door/Key issues I’m not thrilled with the key system needed to shut and secure the two doors. Doesn’t work properly and it takes a lot of fiddling and I just would have preferred a simpler method. My drivers were also missing the little metal studs that hold the shelves in place so I had to take care of finding extra ones on my own. There were some imbalance issues and so they had to unscrew a couple of legs to make the cabinet balanced. Just too many issues for the cost.
Date published: 2022-04-25
Rated 3 out of 5 by from Not durable but attractive The armoire is not durable and is not built for everyday use; it's too delicate. We've only had the item for five months and the front door already has several nicks and scratches. We also don't have a lot of activity near the door, which shows how delicate it is. I would only recommend this product for use in areas of very low traffic without daily usage.
Date published: 2016-01-23
Rated 3 out of 5 by from Key/locking mechanism is difficult to open I love the design. Looks great in my home (using it as a pantry). The key is very difficult to turn which is the only way to open the cupboard.
Date published: 2014-03-02
Rated 1 out of 5 by from Odor My armoire was delivered 2-21-22. It is 4-24-22 and I have not yet been able to use it. My intention was to house clothing and other textiles, including handbags. The interior odor (paint?) is strong. Am trying different steps to eliminate odor. So far, no luck. This piece is lovely (and empty). I do need the storage space. I am not satisfied with this purchase.
Date published: 2022-04-24
Rated 1 out of 5 by from Poor craftsmanship I waited for almost 6 months for this armoire to arrive. It was so carelessly made that there was a screw sticking through the cabinet door from the inside and poking out at eye level. For this price, really? I did not have another 6 months to wait for a replacement.
Date published: 2013-11-21
Rated 1 out of 5 by from Poor I waited 5 months for this piece. The paint was white on the front and more cream on the sides. THe feet were missing and the top crown on the front had a dent which appeared to be filled in. The the delivery men were supportive and really professional. Now I need to wait until Jan to get a call to confirm a new armoire. UNACCEPTABLE. I am moving on to find another piece somewhere else. fyi I love ballard design and have a side board that is great.
Date published: 2012-10-12
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