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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Casa Florentina Louis XVI Armoire - Custom is rated
4.3 out of
5 by
29.
Rated 5 out of
5 by
Rlcookiii from
Extra closet space... done!Perfect for our much needed extra closet space in our farm house. This piece could also be really nice for a tv cabinet as well. Beautiful piece of furniture and nicely made. Really happy with our purchase.
Date published: 2020-02-18
Rated 5 out of
5 by
NorthwestGal from
Beautiful and well-madeThis piece is extremely well-made and very versatile. We use ours as a linen closet and there's plenty of room for everything. We don't leave ours locked but rather use the key as a handle to pull the door open and close it. The lovely "antique" brass key and lock function well, yet add such pizzazz. The legs have balance adjustment if needed. We purchased several of the Casa Florentina pieces and absolutely love them all! We mixed and matched this Louis XVI style with several of the other Casa Florentina styles, and they look great together. The construction and design of all are excellent. The quality of materials, workmanship, and attention to detail are worth every penny. They have such character and understated elegance, that they definitely make the room. We selected the Distressed Red and it's wonderful! It's a true red (not an orange-red) and is exactly what we'd hoped for. The furniture came well packed and the delivery team was very helpful. It's true that the leadtime is long, but we expected that. After all, we got furniture handmade in Italy in the color of our choice! (Note: I'm writing this review after we've had the furniture for 6 months.)
Date published: 2014-09-19
Rated 5 out of
5 by
Gooddogdex from
Looks just like the pictureLOVE this piece. It is a beautiful addition to our home. We use it as a coat/hat/glove closet as you come into the kitchen area from our garage since we have no closet there. Tired of coats hanging on the back of chairs and laying on the table. It is very elegant and useful. The color is perfect. It was packaged and shipped safely. The only issue is that it had a strong paint smell for about two weeks following delivery but that has subsided now and is no longer an issue.
Date published: 2013-12-05
Rated 5 out of
5 by
Garrard from
Excellent Quality ArmoireI purchased this armoire at the Ballard store here in Atlanta. I had looked at them in the catalogs before but until I saw it in person I did not have a real appreciation for its quality and attention to detail. It is a great product for the price. I would highly recommend it to anyone looking to create additional storage space while enhancing the style of their home or office.
Date published: 2013-11-06
Rated 5 out of
5 by
bv2slc from
Good quality at attractive price.Ordered two of these to serve as storage cabinets in our home office. Thought it would an attractive alternative to less expensive options, but far less costly than custom built ins. Very nice quality, stained beautifully, sturdy and love the adjustable shelves- serving its purpose as attractive storage in our office, handily keeping odd items neatly behind closed doors. Would make a very nice armoire in a bedroom (comes with removable hanging bar for clothing), for a storage piece as we have used, or as a TV armoire. The design is simple enough that it would be a very versatile piece of furniture. My only criticism is that it took 5 month (5 MONTHS!) for them to come. They arrived VERY WELL crated and packaged, protecting them from the entire shipping process. Was pleased that Ballard Design Home Delivery includes placing in room of choice (up two flights of stairs for us) with all those crates/boxes/packaging taken away.
Date published: 2013-04-07
Rated 5 out of
5 by
CKJD from
Love this product.We purchased the Louis XVI Armoire, and we love it. The finish is beautiful, and it is a very well made piece of furniture. Highly recommend it.
Date published: 2012-10-15
Rated 5 out of
5 by
OldHouseLover from
Lovely addition to my homeMy Louis XVI Armoire was delivered today, and I am thrilled with how beautifully it fits into my decor. The craftsmanship exceeded my expectations, and the distressed finish is beautifully done. The only drawback is the fairly long wait for delivery, but it was well worth the wait.
Date published: 2012-08-28
Rated 5 out of
5 by
buzz50 from
Excellent Craftsmanship!!!The Louis XVI Armoire is beautiful!!! Extremely well made and the finish is perfect. It took several months to be delivered but it was worth the wait.
