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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Casa Florentina Josephina Bonnet Top Armoire - Custom is rated 5.0 out of 5 by 8.
Rated 5 out of 5 by from Beautiful! So happy with my armoire! Excellent craftsmanship, love the color, delivery was on time! Mine was missing knobs but after a phone call, they were on their way.
Date published: 2016-04-01
Rated 5 out of 5 by from Beautiful piece I received this armoire about 6 weeks earlier than what was expected, which was a nice surprise. It is a beautiful, solid piece of furniture with abundant storage. I chose the blue-grey finish and love the color (and this was just choosing from the website - I didn't order any swatches). It looks like I have a beautiful antique in my home. I feel it is worth the price considering it is solid wood and made in Italy. After looking at it online for quite some time, I am very happy I finally made this purchase.
Date published: 2016-02-16
Rated 5 out of 5 by from Stunning! Well worth the wait - beautiful design, perfect size, and incredible workmanship. Value for the price - And all the color choices! I wouldn't change a thing about my purchase.
Date published: 2014-07-12
Rated 5 out of 5 by from Very beautiful and functional I needed a linen closet and this works perfectly. There are 3 full-width shelves, and 2 shelves with a center divider. They are deep enough to hold sheets, towels, blankets, etc. This is a beautiful piece of furniture that looks good in an upscale home. The doors stay closed with magnets, and this is where I have a minor issue. One of the magnets is set too far from the edge of the door and doesn't catch it. That door corner has started to warp, as a result. I tried to move the magnet, but it requires a very tiny Allen-type wrench and no way to find the right size/shape.
Date published: 2014-05-17
Rated 5 out of 5 by from Heirloom Quality Today my basil-colored armoire was delivered after a seven month wait. I am extremely pleased with everything about this substantial piece of furniture. The color is wonderful and will be perfect in my plant room. The best thing about an armoire is its versatility. Can be used for hanging clothes, for an entertainment center, for any sort of commodious storage. Huge, it has a total of four adjustable shelves and many holes for the shelf supports to allow for all your personal choices of configurations. If you are anticipating a purchase of this item be aware that it is very heavy and moving it around frequently will be nearly impossible. I had the delivery persons set mine up without the removable legs so that I could slide it on carpet if needed. If the legs are installed, caution is in order so as not to break them off when moving it around. The piece would have to be lifted up, not slid. I may build a plinth to put under the legless armoire to give it a bit of additional height. All the hardware is top quality. Be sure to measure carefully so that your space is adequate because this is a really LARGE item. Also calculate how the delivery persons will be able to move the armoire into your room of choice. I removed a door to facilitate entry, and there were only five stairs going down, not up. Highly recommend, and I would purchase again without reservations. Just lovely and high-end quality. Everything I have come to expect from Ballard Designs.....
Date published: 2014-05-10
Rated 5 out of 5 by from Beautiful! This armoire is lovely and is a quality piece of furniture. It does not feel cheap. The price seems appropriate. When the folding doors are shut the seam is entirely invisible which I find adds to the beauty of the facade. My only disappointment is that the hinge hardware inside the cabinet was painted over. If we ever want to refinish it, take the doors off, disassemble it for moving, etc. The fact that the hinge hardware is painted over will make it more difficult. Even so, I have no plans to do these things, but I just thought I'd mention that as it may be an important detail to some. As expected, the cabinet knobs were not painted. The armoire was a little wobbly… which admittedly could be due to our old uneven hardwood floors. Whatever the cause, a simple extra floor protector tab on the back leg did the trick. It's as stable and beautiful as I hoped it to be in our living room. Now our TV isn't the center of the room. When the TV is off, we have a lovely peace of furniture to look at instead. I love this.
Date published: 2014-02-06
Rated 5 out of 5 by from Beautiful!!! I bought this for my living room to hold a large screen TV. I chose the distressed blue. It is gorgeous!!! Looks solidly built. Ballard has great customer service. I bought a few other items at the same time and am very happy with everything I purchased.
Date published: 2013-12-15
Rated 5 out of 5 by from Worth the wait. I love, love, love my new armoire! We painted our living room Benjamin Moore's Paladian Blue, and I was looking for something for the TV & audio equipment that would blend into the background color. Voila! My husband thought I was crazy to order something that took many months to deliver. But it arrived and we are both delighted.
Date published: 2013-11-13
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Product:MA206-Casa Florentina Josephina Bonnet Top Armoire - Custom