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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

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Casa Florentina Jenna Hand Knotted Rug is rated 4.4 out of 5 by 31.
Rated 5 out of 5 by from Exquisite soft colors and a simple, elegant design I searched everywhere online for a simple yet elegant design, subtle colors with a touch of sea foam color and high quality rug. I was ecstatic to discover this rug in Ballard's Casa Florentina collection. I'm waiting for my Somerset Twin loveseat to complete my "reading room." I could not be happier with my selection and I highly recommend it.
Date published: 2022-08-21
Rated 5 out of 5 by from Beautiful Casa Florentine rug It’s beautiful in quality and color...which price reflects but worth it as nice rugs go.
Date published: 2021-08-24
Rated 5 out of 5 by from Exquisit Rug I searched everywhere for this rug and what a rug it is !! It is just Gorgeous and perfect in my sunroom. So peaceful and pretty. Extremely well made and so soft to the touch ! Thank you.
Date published: 2020-10-13
Rated 5 out of 5 by from Casa Florentine Jenna Hand knotted rug This rug is beautiful. It looks perfect in our dining room. High quality, I’m very happy with my purchase!
Date published: 2020-04-12
Rated 5 out of 5 by from Casa Florentine hand knitted rug It’s beautiful I would recommend it for an area with low traffic because the color is lighter than it appears in the catalog.
Date published: 2020-01-03
Rated 5 out of 5 by from beautiful Contributes to the softness and beauty I was going for in my home. This is a good quality rug. I would suggest waiting until you are able to take advantage of promos that offer a percentage off.
Date published: 2019-10-21
Rated 5 out of 5 by from A great carpet if........ Well made, soft colors as shown in catalog, no medallion in middle. All good. As is with any new wool rug, wool fuzz is sluffing off and frequent vacuuming is necessary. I replaced a dark oriental carpet in an effort to lighten and brighten the family room. Beware that this rug will show traffic patterns and stains, unlike a darker carpet. If you have kids and animals, this one belongs in a bedroom only.
Date published: 2019-10-07
Rated 5 out of 5 by from Beautiful Rug! Beautiful, soft colors, high quality runner for my new kitchen--love it!!
Date published: 2019-08-10
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Product:RT421-Casa Florentina Jenna Hand Knotted Rug