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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Casa Florentina Extended Antoinette Sideboard - Custom is rated 4.5 out of 5 by 16.
Rated 5 out of 5 by from Quality Piece of Furniture Very well made, arrived in perfect condition. The antique mahogany finish complements our Tarvine custom table perfectly, and the workmanship for the price of this piece is unmatched. I love that the cabinets lock; that was a huge selling point for me with a toddler. The four drawers come lined with beautiful paper and have a soft-close feature. As a bonus, the anti-tip kit that comes with this piece is SO easy to install, I did it in about 15 minutes by myself, with said toddler hovering. The anti-tip kit is actually the simplest and most discrete method I have encountered yet, and I’m going to be reaching out to Ballard about buying more kits from them to use on items around my house (hand-me-downs and antiques) that don’t have them! I love this piece, it is classic, will never go out of style, and I plan to have it for the rest of my life AND pass it down to future generations. I absolutely love it.
Date published: 2020-07-05
Rated 5 out of 5 by from Better than Pictured! Absolutely gorgeous! Although I ordered a color swatch beforehand, I was still nervous about how it would look in person. It is absolutely gorgeous!
Date published: 2020-01-20
Rated 5 out of 5 by from Casa Florentine Antoinette sideboard I absolutely love this sideboard. It is perfect in my space
Date published: 2019-12-22
Rated 5 out of 5 by from Love! I love this piece. It looks beautiful in the dining room. Very well made.
Date published: 2019-12-16
Rated 5 out of 5 by from Great purchase Beautiful sturdy cabinet. Just the right amount distressed.
Date published: 2019-12-05
Rated 5 out of 5 by from Gorgeous Red! I ordered the smaller Antoinette sideboard which has 3 doors instead of 4–I no longer see it listed. Great quality and the red is gorgeous!
Date published: 2019-06-19
Rated 5 out of 5 by from Fabulous! Really well made and slow close drawers are awesome. Got the white over gray. Very sturdy and well made.
Date published: 2017-11-14
Rated 4 out of 5 by from Beautiful piece—but doors require a key! Beautiful piece! I ordered the distressed coral.l color. I was hoping it might come out a little darker/richer tone, but it is a more springy/dusty salmon tone—still very lovely. The piece has quality construction and distressed finish—joints all align nicely. My one beef (and it is significant from a function standpoint) is that the cupboard doors can only be opened and closed using a key. If you don’t lock it with the key, there is no natural magnet or hinge closure that will keep the door in place – it just hangs open!! My husband and I were shocked a modern day piece of furniture would be built that way?? I find it to be a major pain to have to get a key out every stinking time I want to use the cupboard. I am going to look into what I can do retroactively with some sort of magnet, but it’s going to be tricky because there is very little overlap between the cupboard and the frame of the piece. The upper drawers have nice smooth soft-close mechanisms. So Ballard, fix the cupboard door mechanisms and you’ll have a winner.
Date published: 2020-04-14
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Product:SF017-Casa Florentina Extended Antoinette Sideboard - Custom