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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Casa Florentina Brandisi Armoire with Mirrored Door - Custom is rated 4.3 out of 5 by 16.
Rated 5 out of 5 by from Adorable cabinet for a narrow space This piece is adorable and fits into a tight spot. I love the design. I wish white had been available when I ordered it because white would have gone well with my other furniture, but the off-white is a nice color. The delivery service was excellent; the men took it up the apartment stairs, unpacked it, and placed it right where I wanted it. The key doesn't turn as easily as it should, and the piece isn't exactly level, but I really love it, so five stars!
Date published: 2020-01-28
Rated 5 out of 5 by from Love this cabinet! Darling little cabinet. It’s beautiful and seems to be really well made.
Date published: 2019-12-26
Rated 5 out of 5 by from Great storage for limited space. This fits perfectly in my bathroom. I love having the full length mirror. Quality is excellent. Very substantial. I ordered Mahogany finish and it looks great with our bathroom cabinets that are a dark finish. Adjustable shelves make it suitable to varying heights of towels and toiletries. I'm very happy with this Armoire.
Date published: 2015-07-25
Rated 5 out of 5 by from Great product that fits perfectly in small bedroom. Received my Brandisi armoire on December 16,2014. I love it and it was definitely worth the wait. I bought the off-white over gray. Ordered a swatch first and it matches the bed perfectly. Well packaged and no damage which was a plus. I was worried it might arrive damaged. Great delivery service.
Date published: 2014-12-17
Rated 5 out of 5 by from Always pleased with Ballard products! Always happy with Ballard; nicely made, color perfect. Delivery service was efficient & cheerful.
Date published: 2014-12-13
Rated 5 out of 5 by from The perfect armoire! I purchased this armoire for my guest bedroom and I am delighted! It's the perfect size and I appreciate that it can be used with or without shelves and it comes with a hanging rod. It's well-constructed and the distressed finish gives it the perfect touch. I bought the black but whichever color you buy, I don't think you'll be disappointed. Once, again, Ballard Designs delivered a stylish, quality product - I'll be back for more!
Date published: 2014-11-28
Rated 5 out of 5 by from Lovely - - and fits anywhere! This is so pretty, it fits just about anywhere, and it's great for storing a variety of items. It's very handy to have an extra full-length mirror too (we got the "regular" mirror). I'm really pleased with it! The legs even have leveling adjusters, if needed. We purchased several of the Casa Florentina pieces and absolutely love them all! The construction and design are excellent. The quality of materials, workmanship, and attention to detail are worth every penny. They have such character and understated elegance, that they definitely make the room. We selected the Distressed Red and it's wonderful! It's a true red (not an orange-red) and is exactly what we'd hoped for. One unexpected treat is the special "antique" brass keys. They function, yet add such pizzazz. The furniture came well packed and the delivery team was very helpful. It's true that the leadtime is long, but we expected that. After all, we got furniture handmade in Italy in the color of our choice! (Note: I'm writing this review after we've had the furniture for 6 months.)
Date published: 2014-09-19
Rated 5 out of 5 by from Love this Armoire I received this armoire today and absolutely LOVE it. Fits in my small bedroom perfectly. I got the off white over gray and love the color. It is well made and worth the 3 month wait. I don't usually leave reviews, but this item was so great, I couldn't resist. Thanks Ballard
Date published: 2014-07-08
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Product:MA203-Casa Florentina Brandisi Armoire with Mirrored Door - Custom