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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Casa Florentina Antoinette Sideboard is rated 4.5 out of 5 by 34.
Rated 5 out of 5 by from Beautiful buffet I spent a long time searching for a new buffet table that would suit all my needs and I kept coming back to this piece, so finally we just ordered it, despite its being a bit more than we wanted to spend. We’ve had it for a few months now and I’m still in love with its elegant style and quality craftsmanship. The storage space is fantastic, although it would be nice if the interior shelves were adjustable. The stately lines, distinctive hardware and slim profile for such a large piece continue to catch my eye every day. We chose the distressed fog gray and I was a little concerned that the distressing would be too much, but it’s rather subtle. Delivery was smooth and professional. My only constructive criticism might be the locking mechanism for the doors - unless the key is locked, they don’t stay closed, which would be annoying for something that gets frequent use. We’ve been keeping the keys in the lock for ease and that hasn’t been an issue yet. Overall, we couldn’t be happier with the purchase so far (we’ll see how it stands up to 4 children and the test of time!) and we’re considering getting the complimentary table from the same line.
Date published: 2023-06-08
Rated 5 out of 5 by from Perfect sideboard Love this sideboard. Excellent quality. Wait was 4+ months but worth it. Warm natural is a beautiful greige color.
Date published: 2023-04-26
Rated 5 out of 5 by from Casa Florentino Sideboard Looks beautiful and has lots of storage space inside. Excellent quality craftsmanship and it is very strong. Got the custom mineral green which took long, but worth the wait.
Date published: 2022-10-08
Rated 5 out of 5 by from Very elegant This sideboard is the perfect addition to my dining room. The mahogany color is just as pictured and the construction is solid. The doors lock, but do not otherwise latch shut. Mine stay closed even if unlocked, but our dining room is a low-traffic area so there isn’t much to jostle them open. The proportions are lovely and it isn’t too deep, so if should fit nicely even in smaller dining rooms. Very pleased.
Date published: 2022-09-27
Rated 5 out of 5 by from Everything I hoped it would be. Excellent workmanship. Matched the sample. Fits perfectly in my home.
Date published: 2021-09-19
Rated 5 out of 5 by from Beautiful Navy Blue Sideboard I absolutely love it. The size & color were perfect and the quality outstanding. I have purchases furniture from Ballards many times and I have never been disappointed.
Date published: 2021-09-11
Rated 5 out of 5 by from Made our Diningroom! Excellent quality, beautiful piece. I ordered a custom color so delivery took a very long time but worth the wait
Date published: 2021-03-14
Rated 5 out of 5 by from Quality Piece of Furniture Very well made, arrived in perfect condition. The antique mahogany finish complements our Tarvine custom table perfectly, and the workmanship for the price of this piece is unmatched. I love that the cabinets lock; that was a huge selling point for me with a toddler. The four drawers come lined with beautiful paper and have a soft-close feature. As a bonus, the anti-tip kit that comes with this piece is SO easy to install, I did it in about 15 minutes by myself, with said toddler hovering. The anti-tip kit is actually the simplest and most discrete method I have encountered yet, and I’m going to be reaching out to Ballard about buying more kits from them to use on items around my house (hand-me-downs and antiques) that don’t have them! I love this piece, it is classic, will never go out of style, and I plan to have it for the rest of my life AND pass it down to future generations. I absolutely love it.
Date published: 2020-07-05
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Product:SF017-Casa Florentina Antoinette Sideboard