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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Carlyle Swivel Chair is rated 4.3 out of 5 by 51.
Rated 5 out of 5 by from Carlyle chair Quality workmanship, beautiful fabric and comfortable chairs.
Date published: 2019-11-12
Rated 5 out of 5 by from Love this swivel! We love this swivel! We ordered two for our client's family room and they are a huge it.
Date published: 2019-10-07
Rated 5 out of 5 by from stylish and comfortable I love these chairs. They are stylish and comfortable. The size is just right for my great room.
Date published: 2019-09-03
Rated 5 out of 5 by from We ordered 4 Carlyle swivel chairs with two different fabrics for our front living room seating area. We have them situated ever other color around a marble table. It makes a great conversational area.
Date published: 2019-09-01
Rated 5 out of 5 by from Style/Value/Comfort Delighted. Perfect size, profile and scale. They add just the right amount of "modern' to our urban farmhouse look. We believe we got great value/quality and the herringbone white on white fabric adds just the right amount of style to simple white chairs. We also like that we could rearrange and use these in other rooms too!
Date published: 2019-08-23
Rated 5 out of 5 by from I love this chair It's really comfy and supportive for the lower back and perfect length from back to front of seat. It really work well in my great room and the gentle swivel is great for conversations in other parts of the room. The upholstery was done beautifully - I highly recommend this chair.
Date published: 2019-07-15
Rated 5 out of 5 by from Carlyle Swivel Chairs - GREAT! We purchased four of the Carlyle Swivel Chairs, and they are absolutely amazing! The not only look terrific in our family room, but they are so comfortable. We used a Sunbrella fabric for durability, but it is very soft and comfy. They are beautifully done and I highly recommend!
Date published: 2019-06-30
Rated 5 out of 5 by from Stylish and comfortable. We ordered 4 Carlyle swivel chairs with two different fabrics for our front living room seating area. We have them situated ever other color around a marble table. It makes a great conversational area.
Date published: 2019-05-21
Rated 5 out of 5 by from Perfect style and size I purchased a pair of the Carlyle swivel chair to complete my living room. They are comfortable, not too deep, and I don’t need a pillow. The style blends nicely with most furnishings.
Date published: 2019-04-24
Rated 5 out of 5 by from firm and deep We purchased this swivel chair a month ago and I cannot get my partner to share...it is very comfortable and looks great too.
Date published: 2018-04-12
Rated 5 out of 5 by from Great chair! Ordered this for a smaller space and this chair is perfect! Although late delivery, it has become one of our favorite chairs!
Date published: 2015-12-24
Rated 5 out of 5 by from nice, well made, comfortable chair looks great and is comfortable to sit in. has a smallish feel so good for a smaller room.
Date published: 2015-11-24
Rated 4 out of 5 by from Modern swivel chair I like the style and that it swivels. But the chair is not very comfortable- sits very hard
Date published: 2019-09-13
Rated 4 out of 5 by from The size and custom fabric installation is perfect. The only thing I am disappointed in is the chair is not a comfy, easy chair in which you can read or watch tv. It is great for conversation and short visits.
Date published: 2016-10-17
Rated 3 out of 5 by from Swivel Chair Poor workmanship but comfy chair. Might be okay in a solid fabric where they don’t have to match up patterns. In one place on teh cushion, the fabric doesn’t even meet together. Delivery left them outside so I had to struggle to carry them in and throw away all the wrappings.
Date published: 2020-03-03
Rated 2 out of 5 by from Lovely chair --- cushions are a BIG problem. Really disappointed with the cushion on this chair! I bought four of these for a client and after ONE WEEK the foam in the seat cushion started looking sloppy. It is not holding it's edge. There are only two people in the household and these chairs are rarely being used! Though they are very pretty, Ballard needs to upgrade to a spring down cushion that will hold up. This poor construction is not acceptable --- as the cost pf each chair was not cheap. Will not be recommending these chairs to my clients in the future unless the cushions have been upgraded, If nothing else, offer this at an additional charge.
Date published: 2018-07-30
Rated 2 out of 5 by from Please make slipcovers! I bought 4 Carlyle swivel chairs, and they are perfect, EXCEPT the white duck fabric was discolored right out of the box, and has become even more so with use. We've had 2 other Ballard chairs for years, and I love how easy it is to toss the covers in the wash. Please make slipcovers for this popular chair model. I regret buying them because they are so difficult to clean.
Date published: 2017-05-15
Rated 2 out of 5 by from I expected better from Ballard We use these chairs to listen to music and to watch movies; they are not used every day. The top front edge of the seat cushions is already curved in toward the back of the chair. The chairs previously used in that place - for 15 years! - kept a perfectly straight line across the front of the cushion. Also, we have electric outlets under the chairs to accommodate a reading lamp for each chair. The swivel mechanism on the chair has been a problem...something that never occurred to me when I ordered them. Would I buy these chairs again? Definitely not.
Date published: 2017-02-13
Rated 1 out of 5 by from Chair It came soiled and spills on the arms. I had to send it back
Date published: 2021-10-29
Rated 1 out of 5 by from Disappointing Purchase I bought two of these chairs for my living room and for the price they are very uncomfortable, especially the arm rests where there is hardly any padding. One chair arrived slightly damaged on the front of the frame as well. I am glad I got a performance fabric as I am constantly wiping them down about every other day after approximately two hours of someone (freshly showered) sitting in them as they easily absorb natural body oils. I am a loyal Ballard’s client, and all other products I’ve ordered have been top notch, but these chairs are very disappointing.
Date published: 2020-08-23
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC213-Carlyle Swivel Chair