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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
MsGoldgirl from
Perfect Selfie MirrorIt’s a beautiful mirror that we hung on the wall. It does have hanging hardware but definitely takes at least two people to hang it. The shape is unique and exactly what we were looking for.
Date published: 2021-12-07
Rated 5 out of
5 by
Anonymous from
Love Love LoveI had been searching for a while and as soon as I saw this and checked the measurements I knew this was it. The main things I LOVE is the style and shape of it for the space I was intending it for. My living room is small but with 20 foot ceilings so I needed a tall mirror to make it feel larger and brighter. The frame is more of an antique (from year 1625) gold - it is not muted but that's what I love, for now. People giving a bad review regarding color boggles me. Paint it. That is what I will do if I want a change a year or two down the line. The shape and beauty of this mirror will never go out of style. It arrived well packaged, on time and in perfect condition. There is no warping and it is solid. I just got it so I haven't attached it to the wall yet so it's leaning more in the pics for now.
Date published: 2021-10-16
Rated 5 out of
5 by
Happy homeowner from
Beautiful mirrorGreat mirror. Absolutely love it! It’s a great color and size!
Date published: 2021-09-12
Rated 5 out of
5 by
Emilyta from
Beautiful pieceBeautiful piece. I love it! Highly recommended to add in your home decor
Date published: 2021-08-10
Rated 5 out of
5 by
PittieChicks from
Gorgeous MirrorStunning statement mirror! Perfect piece to complete our hallway transformation.
Date published: 2021-08-09
Rated 5 out of
5 by
ChristiS from
Talk Gold MirrorThis mirror is gorgeous! The gold frame is thick and heavy and the mirror leans against our bedroom wall beautifully! You will love this!
Date published: 2021-07-28
Rated 5 out of
5 by
Tina 48 from
I'm so Happy I brought this mirror it's so prettyI just got it 3 weeks ago love it and yes I will recommend it to a friend
Date published: 2021-06-24
Rated 5 out of
5 by
Debbie B from
Big and beautiful!Very large mirror, makes a big statement. I’m very happy with this purchase.
Date published: 2021-03-15
Rated 5 out of
5 by
Anonymous from
Love itI was looking for a big mirror for a while but everything was back ordered and overpriced. I got this in a week and it was not overpriced in my opinion. It’s a great addition to my new spa.
Date published: 2021-03-04
Rated 5 out of
5 by
DanisHomeOwner from
I Recommend ItBeautiful (and very big). I recommend it in a room with a very high ceiling otherwise it can look awkward. It doesn’t look cheap; built well.
Date published: 2021-03-04
Rated 5 out of
5 by
Jessicataylor from
My Most Complimented PieceI’m an IG influencer & my followers ask about this mirror NON STOP! It’s so gorgeous & sturdy & the delivery was excellent. They brought it up all my stairs / placed it for me (keep in mind-it’s heavy!). I’m in love & will have it forever!
Date published: 2020-09-18
Rated 5 out of
5 by
DaynaRenee from
Huge Stunner!!!The mirror is beautiful! Nice, large and packaged well. Great as a leaner. Definitely a stunner! I get compliments from everyone who enters my home.
Date published: 2020-07-25
Rated 5 out of
5 by
KDTMCD from
Beautiful mirrorvery happy with this purchase. mirror is made with great quality. opens up the room immensely! highly recommend.
Date published: 2020-06-09
Rated 5 out of
5 by
Valerie M from
Beautiful Capelle MirrorBought this mirror on the suggestion of my designer and I'm glad I did. It's well made and just beautiful.
Date published: 2020-05-16
Rated 5 out of
5 by
Anonymous from
gorgeous mirrorThe mirror is even more beautiful in real life than it appears online Love it!
Date published: 2020-05-12
Rated 5 out of
5 by
jessy46 from
Beautiful mirror!I’m happy with it we think it’s lovely, grand and sturdy I love Ballard! As you can tell, almost everything pictured I purchased from Ballard. Always pleased with their quality and prices
Date published: 2020-01-22
Rated 5 out of
5 by
Dinaandtony from
Pleased with this mirrorBeautiful mirror, good quality. It is quite a presence in a room as it is large. Arrived by truck i good condition.
Date published: 2020-01-15
Rated 5 out of
5 by
Lolos from
Most beautifulThis is the most beautifully crafted mirror! It’s feminine and will soften up any room. Even my husband loved it for our master bedroom.
Date published: 2019-10-26
Rated 5 out of
5 by
Bludaisy from
GorgeousBeautiful. Sturdy. Classic. Will last for a lifetime.
Date published: 2019-06-07
Rated 5 out of
5 by
LoveBunnies from
Beautiful mirror is a Wow!This mirror is gorgeous and exactly what was needed in my closet! It is more beautiful than the photos show, it is heavy, well constructed and worth the investment. I highly recommend this mirror!!
Date published: 2019-06-05
Rated 5 out of
5 by
BetsyG from
Perfect!This mirror is more impressive in person. It's heavy and solid and looks amazing. I am thinking of ordering a second one because it's hard to decide which room gets this mirror.
Date published: 2019-04-29
Rated 5 out of
5 by
joyinca from
excellent mirrorthe mirror is huge, with great quality and exact what I need
Date published: 2019-04-23
Rated 5 out of
5 by
Terri6 from
beautiful !very heavy & sturdy. love this mirror. very pleased.
Date published: 2019-04-12
Rated 5 out of
5 by
LoriT from
Beautiful mirrorWe have very high ceilings and needed a statement mirror. So happy to have found it! The gold finish is perfect, more like a gold leaf. The hardware included in the shipment would never have worked. Easy fix with a trip to the hardware store. Mirror is 114 lbs so you must have hardware sufficient to support the weight. It can be done! Absolutely love!
Date published: 2019-03-14
Rated 5 out of
5 by
DebraMOM from
SatisfiedStunning mirror for master bedroom. I’ve got 10’ ft ceilings, needed a big mirror in new house. Well packaged. Very heavy! I wouldn’t dare hang this mirror it’s so heavy. Only thing is would have been better if back was more finished since it’s also meant to prop and you can kind of see behind.
Date published: 2018-10-03
Rated 5 out of
5 by
Jackies Girl from
Love it!I had to wait a few months to get this mirror but it was worth it. I love everything about it. The size, the style, the quality. Really makes the room!
Date published: 2018-07-30
Rated 5 out of
5 by
ToddL from
Heavy!!This is a beautiful mirror, but do not try to hang it with the provided wall anchors. They aren’t even close to sufficient. We just tried and now have a patch job ahead of us before finding plan B. This mirror is really heavy, which you would expect with a mirror this size. Would have been nice to know how heavy it is and to have sufficient hardware for hanging. This is not a mirror that you want to fall. Frustrated.
Date published: 2018-02-05
Rated 4 out of
5 by
Tgzur from
Not the color expectedExtremely heavy to hang. Had to hire a professional
Date published: 2023-09-04
Rated 4 out of
5 by
AMFTN from
Beautiful shape and size!Beautiful mirror. More of a brighter, orangey gold though not the brushed antique look I was hoping for. I am going to use rub n buff on it because it is way too shiny orange for me. But the shape and size are perfect for my bedroom wall.
Date published: 2023-08-05
Rated 4 out of
5 by
Mirr from
Gorgeous, but darker in personThe shape and size of this mirror are amazing . . . but I was surprised to find that the color of the gold is darker and more rosy than many of the pictures in the product examples on this site. I was surprised to see that another reviewer said the mirror was more "gold" -- I was expecting a blonde gold, but this is definitely darker.
