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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Can Light Adapter - Mercury Glass Replacement Shade is rated 4.3 out of 5 by 29.
Rated 5 out of 5 by from Quick and easy decor update The mercury glass replacement shades are perfect. They arrived quickly and were so easy to replace. I love the new look in my kitchen.
Date published: 2019-11-07
Rated 5 out of 5 by from Perfect Better than expected The globes are perfect and make a real statement.
Date published: 2019-10-21
Rated 5 out of 5 by from What a difference! We live in an converted "duplex to single family" that was built in 1882. Someone remodeled the kitchen approximately 15 years ago and installed 4 recessed lights. We purchased these and I couldn't be happier - they are absolutely beautiful and were such an easy update - wish we had done this sooner.
Date published: 2018-09-08
Rated 5 out of 5 by from Classy Look! I got the bell shaped pendant. It was easy to install and looks great. It really gives your kitchen a high-end feel.
Date published: 2015-04-19
Rated 5 out of 5 by from Big, bold, beautiful! Wanted something new to replace my drab conical pendant lights and fell in love with these silver mercury bells. Exceeded my expectations! They are lovely and give off great light and cast neat shadows on the ceiling. Couldn't be more pleased with the product, service and packaging for shipping.
Date published: 2015-03-28
Rated 5 out of 5 by from Beautiful style I bought 2 of these lamps to go over the shuffleboard table in our game room. They are exactly what I had hope they would be. Beautifully made and give the light we need. Great addition to our home.
Date published: 2014-12-26
Rated 5 out of 5 by from I love them! I ordered 2 to go over my island I and LOVE them! They look great and were easy to install. The hardest part was making them hang even and that was no fault of the product . I recommend measuring and no just eyeballing it. I like them so much I think I might order one for over the sink.
Date published: 2014-12-13
Rated 3 out of 5 by from Lovely and challenging While I want to give these shades five stars for their beauty and warmth, they were a struggle getting them to fit. What makes them so lovely is their uniqueness, which is also what made them a pain to install. They are not evenly weighted, so they hang a bit wonky, and the mouth of the fitting was too thick and had to be ground out with a diamond file drill. It took hours and some frustration, and finally they are hanging. I love them! Just know that if you don’t have the patience, time and skill, you will likely be returning them.
Date published: 2021-06-13
Rated 3 out of 5 by from Nice but needs on/off switch I purchased 2 plug in adapters to swag them over my bedroom night stands. The problem is the only way to turn them off is to unplug them at the wall. I would need a wall switch to avoid the plug/unplug process, which 1. I don't have on one of the lights, 2. For the one I have on wall switch, I have to get out of bed to turn it off. I'm looking for a small unobtrusive power strip to solve my dilemma.
Date published: 2016-01-31
Rated 3 out of 5 by from beautiful but troublesome to install I bought 4 of the mercury glass pendants for my home office. While the shades are quite beautiful and put off a wonderful light, they are a pain to install. Trying the get the cords to hang symmetrically was a challenge but was finally achieved. The more serious issue is that the mercury glass pendants are very heavy so they pulled the existing can lighting frames out of the ceiling on three of the four installs. We had to secure the existing can lighting frames to the ceiling before installing the adapters. It was a bigger project that I anticipated and had me threatening to return the lights several times throughout the process. Once we finally got them installed, they are really pretty but I am not sure I would order again knowing that they required that much work. I expected to be able to install them on my own but it was definitely a two person project for my husband and me.
Date published: 2014-11-10
Rated 2 out of 5 by from Poorly executed work I like the concept of the shades, but the execution leaves a lot to be desired. I bought 3 shades to hang above my kitchen counter, and although the color goes well with the marble, the shades are cloudy/hazy and the mercury glass is marked with streaks and finger prints and imperfections that you would not expect, even in mercury glass. I am having a hard time convincing myself to keep them. They look better with the lights off than on.
Date published: 2021-03-04
Rated 1 out of 5 by from Unable to hang The product is being returned because of defect in the workmanship. We were never able to get it to hang right & the cord showed what appears to be glue at the end. The Electrician said that it was poorly made & we wouldn't be able to use it. I called the company & they are having me return it at their cost, they are even paying for the boxes I have to buy as I threw away the original boxes. Customer service was really great, the person I talked to was really understanding.
Date published: 2017-01-10
Rated 1 out of 5 by from Great design, poor execution I bought the mercury shade with pendant adapter in the bell shape for above my kitchen island. The adapter was simple to install into the recessed can lights in my kitchen - done in 2 minutes. The shades are beautiful and put off a wonderful light! However, neither one hung straight from the adapter. The shade did not meet the adapter correctly on either fixture causing a severe list to one side. Both are going back, and I am not confident in this product enough to get an exchange. I will be looking elsewhere for a better-made product.
Date published: 2014-11-02
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Product:LS506-Can Light Adapter - Mercury Glass Replacement Shade