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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Can Light Adapter - Mercury Glass Pendant is rated 3.5 out of 5 by 8.
Rated 5 out of 5 by from Classy Look! I got the bell shaped pendant. It was easy to install and looks great. It really gives your kitchen a high-end feel.
Date published: 2015-04-19
Rated 5 out of 5 by from Big, bold, beautiful! Wanted something new to replace my drab conical pendant lights and fell in love with these silver mercury bells. Exceeded my expectations! They are lovely and give off great light and cast neat shadows on the ceiling. Couldn't be more pleased with the product, service and packaging for shipping.
Date published: 2015-03-28
Rated 5 out of 5 by from Beautiful style I bought 2 of these lamps to go over the shuffleboard table in our game room. They are exactly what I had hope they would be. Beautifully made and give the light we need. Great addition to our home.
Date published: 2014-12-26
Rated 5 out of 5 by from I love them! I ordered 2 to go over my island I and LOVE them! They look great and were easy to install. The hardest part was making them hang even and that was no fault of the product . I recommend measuring and no just eyeballing it. I like them so much I think I might order one for over the sink.
Date published: 2014-12-13
Rated 3 out of 5 by from Nice but needs on/off switch I purchased 2 plug in adapters to swag them over my bedroom night stands. The problem is the only way to turn them off is to unplug them at the wall. I would need a wall switch to avoid the plug/unplug process, which 1. I don't have on one of the lights, 2. For the one I have on wall switch, I have to get out of bed to turn it off. I'm looking for a small unobtrusive power strip to solve my dilemma.
Date published: 2016-01-31
Rated 3 out of 5 by from beautiful but troublesome to install I bought 4 of the mercury glass pendants for my home office. While the shades are quite beautiful and put off a wonderful light, they are a pain to install. Trying the get the cords to hang symmetrically was a challenge but was finally achieved. The more serious issue is that the mercury glass pendants are very heavy so they pulled the existing can lighting frames out of the ceiling on three of the four installs. We had to secure the existing can lighting frames to the ceiling before installing the adapters. It was a bigger project that I anticipated and had me threatening to return the lights several times throughout the process. Once we finally got them installed, they are really pretty but I am not sure I would order again knowing that they required that much work. I expected to be able to install them on my own but it was definitely a two person project for my husband and me.
Date published: 2014-11-10
Rated 1 out of 5 by from Unable to hang The product is being returned because of defect in the workmanship. We were never able to get it to hang right & the cord showed what appears to be glue at the end. The Electrician said that it was poorly made & we wouldn't be able to use it. I called the company & they are having me return it at their cost, they are even paying for the boxes I have to buy as I threw away the original boxes. Customer service was really great, the person I talked to was really understanding.
Date published: 2017-01-10
Rated 1 out of 5 by from Great design, poor execution I bought the mercury shade with pendant adapter in the bell shape for above my kitchen island. The adapter was simple to install into the recessed can lights in my kitchen - done in 2 minutes. The shades are beautiful and put off a wonderful light! However, neither one hung straight from the adapter. The shade did not meet the adapter correctly on either fixture causing a severe list to one side. Both are going back, and I am not confident in this product enough to get an exchange. I will be looking elsewhere for a better-made product.
Date published: 2014-11-02
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Product:LS489-Can Light Adapter - Mercury Glass Pendant

Can Light Adapter - Mercury Glass Pendant

Can Light Adapter - Mercury Glass Replacement Shade