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Cambridge Storage

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Cambridge Storage is rated 4.2 out of 5 by 12.
Rated 5 out of 5 by from Perfect Addition I love everything about this product. It shipped quickly and arrived fully assembled. The size of the drawers is perfect for all of my office supplies and as an added bonus I can fit hanging files in there with no problem. Very sturdy too. One other reviewer did mention that the drawers do slide out all of the way which it does but not a problem for me. The items I am putting in these drawers is mainly for storage purposes. If I was using this in a commercial setting I would be more annoyed by that.
Date published: 2016-10-03
Rated 5 out of 5 by from Eye Catching Piece Re-decorating my 16 year old daughter's room, bought this for her. Looks great and very functional. Get lots of compliments on it!
Date published: 2016-09-30
Rated 5 out of 5 by from Very Nice Cabinet This storage cabinet fits perfectly in an alcove in our office. The wire drawers are particularly helpful for us because we have our computer modem there so we were able to slip it right into one of the drawers with no issues. The first one arrived damaged so it had to go back (no issue with that) and the second one was perfect. It's heavy and well made for the money. I am going to line the drawers with heavy cardboard because smaller things can slip through them. Other than that, I'm very happy with this purchase.
Date published: 2016-01-04
Rated 5 out of 5 by from practical and sharp looking I have this in my garage for all my kids' sports equipment and it looks so nice! The drawers sometimes takes a couple times to keep them fully shut, but other than that, it's very well made, sturdy, and has a nice rustic charm to it.
Date published: 2015-09-04
Rated 5 out of 5 by from Cute and useful storage Love the baskets and rustic look. Even though Ballard has a specific one for wrapping, I am using this for my wrapping bag, paper and bows and old rags in my laundry room under the accordion clothes rack I also got at Ballards. It looks great. I did add some hooks on one side to hang some bags. Now it's perfect. I built and moved into a new house last Fall and was not familiar with Ballard Design. I am now a loyal customer and get asked regularly when I got things in my house. I am happy to tell them about Ballard, but most people already knew. Happy with the return policy as well. No hassle. Thanks-S. F.
Date published: 2014-12-20
Rated 5 out of 5 by from Nice, Well-made Organizer Love this piece! Roomy, functional, practical with great design and well-made product. Using in office to store art supplies and equipment. Hides away messiness.
Date published: 2014-05-01
Rated 4 out of 5 by from NOT drawers, slide out bins While I would not have this in any 'formal' area, it is a good piece for a sun-room, laundry room, or off-room. I only have two issues, one larger than the other. 1. The wire gauge for the bins are a bit light. A thicker wire is needed, but not by much. 2. No stops on the bins. This is a minor issue, but just be careful when taking a bin out. The unit has slide out bins NOT drawers! Finish is simple and straight forward.
Date published: 2014-06-17
Rated 4 out of 5 by from Love the look... I purchased 2 of these for my eleven-year old's bedroom. They go perfectly in his teenage-looking room. They replaced his old chest of drawers. The only problem we've encountered is that clothes sometimes partially fall through the wire so that we can't close the drawer all the way. Also, the drawers don't glide on a rail like typical dresser drawers so they can fall out if you pull them further than probably halfway out. Even with those two issues, I'm really pleased with the metal and wood look of these.
Date published: 2014-04-29
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Product:MI445-Cambridge Storage
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