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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Cambridge Shoe Bench is rated 5.0 out of 5 by 69.
Rated 5 out of 5 by from Fast Service I ordered chaise lounge chair & cushions along with bench cushions and all arrived quickly, packaged well & fit perfectly on my deck.
Date published: 2019-07-06
Rated 5 out of 5 by from Perfect Great fit in a small space in our laundry room, next to the exit to the garage. Very sturdy for sitting while putting on shoes/boots. Nice finish on the wood top too.
Date published: 2019-06-25
Rated 5 out of 5 by from Great Small Bench I got this bench for my entryway. It is sturdy and serviceable with that industrial vibe. Now we can sit to take off shoes and boots when we come in, and you can leave your shoes and umbrellas on the rack below. Very pleased with the quality.
Date published: 2019-06-21
Rated 5 out of 5 by from Perfect ! This is a great size. It fits in back of my door and the height is just right for sitting to put shoes on and off.
Date published: 2019-06-10
Rated 5 out of 5 by from Perfect Fit! This was the perfect fit for my laundry room that leads into the garage. It stores my most often used shoes and my slippers making it super easy to leave your shoes at the back door or put them on when you're ready to go.
Date published: 2019-06-09
Rated 5 out of 5 by from Great for any room. I use this in my art studio, and it has proved a very valuable item. I put items on top while I'm working, store art supplies in containers on the shelves. Very versatile. I'd love to see it in a larger size.
Date published: 2019-02-19
Rated 5 out of 5 by from Great bench with storage for small entryway Great piece and great quality. Liked the first one so much I bought another. Good size for small entryway. Shipping could be faster.
Date published: 2019-01-07
Rated 5 out of 5 by from Perfect size! Absolutely the perfect bench for entryway into our basement family room! If you have limited space, this is the bench for you. It is of exceptional quality and function, so don't hesitate to purchase. You won't be disappointed!
Date published: 2018-12-20
Rated 5 out of 5 by from Perfect for my small entryway! I needed a place for people to change their shoes after working in the yard, and this fit the space exactly. Now I just have to get my husband trained.
Date published: 2018-09-14
Rated 5 out of 5 by from Perfect size! This is great quality, sturdy, well thought out design and fits my small “mud room” holding size 14, 9.5 and 10 shoes. Unobtrusive-my style is not industrial but this works.
Date published: 2018-09-08
Rated 5 out of 5 by from Great, solid shoe bench! This bench works perfectly by our front door to hold shoes and a place to set dog leashes. It is very high quality, sturdy and worth the price.
Date published: 2018-08-24
Rated 5 out of 5 by from Fits 8 pair of shoes I purchased about 6 weeks ago and the bench works as intended. No assembly necessary just put it on my covered porch and put all of my running/hiking shoes on the rack so they are ready to go each day. Exactly what I was looking for.
Date published: 2018-08-13
Rated 5 out of 5 by from Perfect to keep shoes away from naughty dogs This shoe bench is perfect for our needs - we have a puppy that steals shoes so we turn the opening towards the wall and slide the bench in and out (put felt pads on bottom so it slides easily) to get shoes. The airy design works well for wet shoes and it is plenty sturdy for our big teens to sit on while putting on shoes. Plus, it looks super cool. I'm going to buy the matching shelf right now so I can put the rest of our shoes in it.
Date published: 2018-06-06
Rated 5 out of 5 by from Beautiful bench I bought this to use as a side table in my dinette — store my computer and paper work when I need the table for dining. It’s great! Pretty and really sturdy.
Date published: 2018-04-11
Rated 5 out of 5 by from Love it! I've been looking for a shoe rack and this is perfect. I even bought another one. It is sturdy and good quality and nice looking. I like that the shelves are wire so dirt can fall through.
Date published: 2017-09-06
Rated 5 out of 5 by from The bench works well in a smaller entry. It is great to find a small, well-designed bench for an entryway. Many benches take over the space and become the focal point. The bench is sturdy and has racks beneath it for shoe storage. I also appreciated that it came fully assembled.
Date published: 2017-08-27
Rated 5 out of 5 by from Love the seating option in the laundry room! I purchased this piece to go in the laundry room with the idea that we would use it to store shoes, of course, and just put things on top. We actually use it frequently to sit on and are enjoying the updated look it gives. Great purchase. Goes well with the Szanne Kasler metal hooks.
Date published: 2017-06-20
Rated 5 out of 5 by from Love this bench! I had been searching for a small shoe bench for such a long time for the area inside the back door but everything I had found was unattractive, flimsy, or didn't really have very much actual storage area. This bench is perfect! It has alot of storage space on the two shelves and the wood top is so pretty. It comes completely assembled which is such a plus and is very sturdy.
Date published: 2017-04-20
Rated 5 out of 5 by from I love this bench This bench is sturdy, attractive, and functional. I put it in my guest room as a place to sit and put on shoes and to store quilts for extra warmth.
Date published: 2017-04-20
Rated 5 out of 5 by from Stylish and sturdy We are using this bench in our mudroom. I am thrilled with this product. It was delivered fully assembled and ready to use. The wire shelves are large enough to house my husband's large size 12 shoes.
Date published: 2017-03-27
Rated 5 out of 5 by from Perfect shoe rack This bench fits perfectly in my entranceway by the garage. It holds our shoes and sneakers and gives us a counter to put my groceries etc. and pocketbook on while I take my jacket and shoes off. It's perfect!
Date published: 2017-02-13
Rated 5 out of 5 by from Great way to store shoes in the hallway off the garage. This piece is both functional and attractive. I have it in a hallway off the garage and it looks great and holds 8 pairs of shoes. It is also very sturdy and appears to be built well!
Date published: 2017-01-07
Rated 5 out of 5 by from BEAUTIFUL, STURDY, WELL MADE I am really happy with this shoe bench. The quality is great, it shipped fully assembled, and it looks so great in our entranceway. definitely recommend!
Date published: 2017-01-04
Rated 5 out of 5 by from Very handy Perfect bench for our back door entryway to hold shoes and a basket for dog leash, paw wipes, etc. It is so handy and attractive.
Date published: 2017-01-01
Rated 5 out of 5 by from Met are expectations. This product is just perfect. It came completely put together. The metal iron look with the wood bench top is very attractive. The ability to toss in outside / inside shoes just works great. Very nice.
Date published: 2017-01-01
Rated 5 out of 5 by from Perfect Love it! Just the right size, not too bulky looking. Different .
Date published: 2016-12-30
Rated 5 out of 5 by from This shoe rack was a great find! The shoe rack is well made, sturdy and surprisingly good- looking. It is a perfect piece to have in our laundry/mud room, where we take our shoes on and off. It holds my husbands weight with ease. It is attractive enough to have in a more visible entryway as well.
Date published: 2016-11-18
Rated 5 out of 5 by from Lovely bench Very nice bench. Quality materials and lovely appearance. I bought two to line up in my entry way and they match perfectly. I searched everywhere for an attractive, narrow bench and this fit the bill.
Date published: 2016-11-17
Rated 5 out of 5 by from Quality construction; nice finishes. Love, love, love this bench. It looks good, it's compact and very functional -- holds several pair of shoes.
Date published: 2016-10-24
Rated 5 out of 5 by from Excellent style This was the perfect thing for my front entry that often gets overrun with shoes since I don't have a mud room. I also purchased the coordinating coat rack which brought it all together. It is a tad pricey for a shoe rack, but ends up adding to the decor and looks more like a piece of furniture. It is sturdy and stylish. Highly recommend.
Date published: 2016-10-23
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Product:MI459-Cambridge Shoe Bench