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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Calisse 4-Light Pendant is rated 4.5 out of 5 by 56.
Rated 5 out of 5 by from Beautiful Hanging Pendant Love this pendant. I have it hanging under a pavilion and it’s perfect. I got the large size
Date published: 2019-06-13
Rated 5 out of 5 by from Beautiful solid construction Definitely worth the price, they are quality made and great looking pendant lights that really added a ton of character to our home.
Date published: 2019-05-31
Rated 5 out of 5 by from Gorgeous Light I love this light and actually purchased another one. I love everything from Ballards and they have great customer service. I now have my daughter purchasing from them.
Date published: 2019-05-21
Rated 5 out of 5 by from Exactly what I wanted! These chandeliers are the most beautiful addition to my remodeled kitchen. Exactly what I had envisioned for my island.
Date published: 2018-09-18
Rated 5 out of 5 by from The best We have been the happy owners over 21 years of one of the ancestors of these fixtures, so naturally when we bought our Cape Cod Bed & Breakfast in Falmouth, Massachusetts, we went back to Ballard for porch fixtures. These units are large and may appear imposing at first but in no time one gets used to the dimensions and after a week they will look perfectly natural in most environments. Then you start noticing the small units your neighbors have on their homes and start wondering what would possess them to be too cheap to get REAL lights for their homes. All kidding aside, these things not only look beautiful but also hold up well over the years.
Date published: 2018-07-02
Rated 5 out of 5 by from Love my purchase! I absolutely love my light! Good quality! I am very happy with my purchase!
Date published: 2018-05-13
Rated 5 out of 5 by from Gorgeous lantern for 1700's home! This is such a beautiful accent pc for our Federalist mansion entryways. The bronze really pops against the white trim
Date published: 2018-05-06
Rated 5 out of 5 by from Beautiful Lights!! I absolutely love these lantern chandeliers in my dining room and foyer!! Beware, they are a little on the heavy side but are absolutely gorgeous in person!!!!
Date published: 2018-03-25
Rated 5 out of 5 by from Beautiful Large Lantern Ballard shipping was great. Have not installed it yet. House is not built. Very large.
Date published: 2016-12-27
Rated 5 out of 5 by from Great Purchase Daughter Loves It I just want to say how nice it was to deal with this company. The first one we ordered was to big. This company couldn't have been any nicer to deal with. Returned the first one no hassles. Sent the smaller one out asap. Refunded the difference and everyone was happy. Great Job Ballard Designs Thank You
Date published: 2016-07-06
Rated 5 out of 5 by from Excellent quality I love these lanterns! I hung 3 of the smaller size on my front porch and they look great. I think they are excellent quality for the price! My installer had no problem hanging them. I would definitely recommend these for the porch or an interior light fixture.
Date published: 2016-06-30
Rated 5 out of 5 by from Casual Rustic Elegance I bought 2 Lanterns over a year ago and am still in love with them! They look fantastic over my dining table. The size is larger than we expected and I continue to get compliments on my lighting.
Date published: 2016-02-26
Rated 5 out of 5 by from LOVE this lantern! Bought the small lantern for my entryway. We only have 9 foot ceilings and after unpacking it, I was concerned it would be too large for the space. But it fit perfectly once it was hung. It is even more beautiful in person and I really couldn't be happier!
Date published: 2015-06-30
Rated 5 out of 5 by from Small change, huge impact I bought three of these lanterns to replace lights on the porches in front of our house. They looks awesome and several neighbors have commented how nice they look. They give off plenty of light as well. As other reviewers noted, they are difficult to install due to a deign flaw. Our electrician pointed it out to me but he was able to install all three in the end.
Date published: 2015-05-26
Rated 5 out of 5 by from Perfect for our colonial style house Perfect for our colonial style home and a better deal than other retailers.
Date published: 2015-04-17
Rated 5 out of 5 by from Statement Lights I have two of the small lanterns hanging over my kitchen island and they absolutely make the room. I adore them! They put off a ton of light hanging side by side. My only complaint is that it is difficult to clean the glass and get all the smudges out. I had an electrician install them and he had no issues (although they are quite heavy!). Highly recommend!
Date published: 2015-03-31
Rated 5 out of 5 by from Bigger than you think! We bought two of these, the small for our foyer, and the large for our upstairs hall. We had to return the small one because it was just too large for the foyer (we only have 8' ceilings), however the large worked really well for the upstairs hall. The upstairs is very open, so this hang from the ceiling, and hangs over the open stairs and lights all the way down to the first floor. It is a bit large for the upstairs, but we like the dramatic look. There was practically no assembly required because all the glass was in place. Very good value! Also comes with an extra "candle stick", not sure why you would need one but I guess in case it were to crack down the road. The wax drippings are very realistic looking. I'm thinking about seeing how it would look with shades on the lights.
Date published: 2015-02-21
Rated 5 out of 5 by from I love these lanterns. I wanted something special to replace an outdated track lighting set in the kitchen. We loved these lanterns so much we also purchased them for the dining room and hallway. It really updated the look.
Date published: 2014-11-01
Rated 5 out of 5 by from Calisse 4-Light Latern I love this lantern. I bought the small one for my foyer. I have 9 ft. ceilings throughout my home and it fits great. We could not use all of the chain so we just cut some links out but it puts out plenty of light and looks beautiful. The only thing I have to comment on is the color was supposed to be antique bronze and it's not. It might as well have been called black because that's what it is. So don't expect it to be as described. Otherwise, it's a very nice light and a wonderful change to the light fixture it replaced.
Date published: 2014-05-29
Rated 5 out of 5 by from Gorgeous Lantern! I bought the small lantern for above my kitchen table and it looks absolutely beautiful! It was the perfect size ( bigger than I expected but perfect) I have antiqued white cabinets and it looks really good in contrast to the cabinets. I will be purchasing this same lantern for my foyer entry way as well. The only thing I will say is the color of the lantern is more of a black then a bronze. Also when we put the right bulbs in the lantern it was extremely bright so we installed a dimmer switch that gave us the option of less or more light when we needed. The quality is great and shipped right on time! Definitely recommend this product!
Date published: 2014-05-03
Rated 5 out of 5 by from Just a cool light really cool light updates the outside of my house nicely - quick shipping and great service.
Date published: 2014-04-23
Rated 5 out of 5 by from Love it! Looks so great in our foyer! Very impressed with Calisse lantern. With 9ft ceilings we chose the small for our foyer and it is the perfect size. The style, size and finish was just what we hoped for. Very happy with our purchase!
Date published: 2014-04-19
Rated 5 out of 5 by from This product is very reasonably priced I purchased this light for a stairwell area used as a back entrance into our house. I ordered the smaller one and it looks great in our new addition. It is the perfect size and I liked it so well that I ordered a second one for the front entryway. Very reasonably priced!
Date published: 2014-04-16
Rated 5 out of 5 by from Fun over sized lantern We ordered the large lantern which looks stunning hanging in the front entry stairwell of our home. The lantern is quite heavy which can pose a challenge when installing the light on a high ceiling, however we are completely pleased with the final result.
Date published: 2014-03-27
Rated 5 out of 5 by from This light is a great buy for the price! Absolutely love this lantern style fixture! It's perfect in my foyer! Nice quality. I went with the larger size since it's an entry way. Would definitely recommend this purchase! I like that the bottom is open, makes it easy for cleaning the glass panels & changing bulbs!
Date published: 2014-03-07
Rated 5 out of 5 by from 18" Calisse 18" is bigger than I expected, but these lights MAKE my entry. Looks great with my gold BM paint!
Date published: 2013-11-01
Rated 5 out of 5 by from Love the light! Can't wait to have it installed in our new home being built. It will sure make a statement when you enter the front door.
Date published: 2013-10-31
Rated 5 out of 5 by from Perfect light I bought the small one for my entryway foyer. It's perfect. Solid black and looks great. It was a good choice for my 11 foot ceiling.
Date published: 2013-10-19
Rated 4 out of 5 by from Beautiful Coastal style lantern They look beautiful above my kitchen island. Excellent quality lantern. The only reason it's not a five is the weight and difficulty of installation. Required extra support in my ceiling to install.
Date published: 2019-09-10
Rated 4 out of 5 by from Beautiful Light Fixture I just had the small pendant hung over my kitchen table, since the large was way too big. I love the look of the fixture, but still getting used to the light output since it's very different from the 6 arm chandelier it replaced. It also casts a huge shadow on my kitchen ceiling, which again will take some getting used too.
Date published: 2019-04-20
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Product:LC744-Calisse 4-Light Pendant