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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Calisse 4-Light Pendant is rated 4.5 out of 5 by 70.
Rated 5 out of 5 by from 18" Calisse 18" is bigger than I expected, but these lights MAKE my entry. Looks great with my gold BM paint!
Date published: 2013-11-01
Rated 5 out of 5 by from Love the light! Can't wait to have it installed in our new home being built. It will sure make a statement when you enter the front door.
Date published: 2013-10-31
Rated 5 out of 5 by from Perfect light I bought the small one for my entryway foyer. It's perfect. Solid black and looks great. It was a good choice for my 11 foot ceiling.
Date published: 2013-10-19
Rated 4 out of 5 by from Beautiful Coastal style lantern They look beautiful above my kitchen island. Excellent quality lantern. The only reason it's not a five is the weight and difficulty of installation. Required extra support in my ceiling to install.
Date published: 2019-09-10
Rated 4 out of 5 by from Beautiful Light Fixture I just had the small pendant hung over my kitchen table, since the large was way too big. I love the look of the fixture, but still getting used to the light output since it's very different from the 6 arm chandelier it replaced. It also casts a huge shadow on my kitchen ceiling, which again will take some getting used too.
Date published: 2019-04-20
Rated 4 out of 5 by from Overall - pleased. I did have an initial pause when I noticed the sides are plastic instead of glass. However, it's not noticeable and safer :) Other than expecting glass instead of plastic, I'm pleased. It appears to be glass and you can only tell by touching it...and extra care needed when cleaning it so it does not scratch. Otherwise very pleased!!
Date published: 2017-05-22
Rated 4 out of 5 by from Beautiful addition to breakfast area I added the Large Calisse lantern to my breakfast area over a table that seats 6. I was concerned that the 4 candelabra type of bulbs wouldn't give enough light but they do. It's not as bright as my old 6 traditional bulb chandelier but the light is pleasant and sufficient for dining. One of the glass panels was not assembled properly that's why I gave it 4 stars. Ballard was very courteous and going to help me return for a new one but I decided that I was able to fix it and not worry about the hassle or delay. I'm very happy with this purchase and the size makes the perfect statement.
Date published: 2016-09-23
Rated 4 out of 5 by from This light is very pretty...but I ordered this light fixture quite a few months ago. We have been remodeling a house and have just now installed this fixture. As other reviewers have said, after hours of trying to install the light, my husband decided to use a Dremel tool to trim some excess metal off the hook so that it would slide through the canopy. And voila! That worked! Otherwise there was absolutely no way to install it. Also as other reviewers have stated, this light is definitely black-not bronze as advertised. I don't know-maybe black is called bronze in India. Who knows? Anyway, after saying all of that, i do love the lantern and the way it looks above my table!!!
Date published: 2014-09-15
Rated 4 out of 5 by from Great look , good quality, low light Ordered small for my entry...size was perfect, but the fixture calls for max. 40W bulbs. With only 160Ws of light, it makes my entry a bit dark. Something to consider..Otherwise, love the look and quality is good. Somewhat difficult to install for DIY. Ballard, please do this lantern in antique bronze finish!!
Date published: 2013-03-26
Rated 3 out of 5 by from Bent spokes I bought this a few months ago, and finally had the electrician come to install it. The fixture has bent spokes that hold the candles. I was able to straighten them a bit, but am afraid of pushing too much, and breaking the stems. Also, it does not hold parallel to the door. So if you want something that will stay in line with the line of the door, or any other lines, a round fixture will be better than this one.
Date published: 2021-12-08
Rated 3 out of 5 by from nice looking This is a very nice looking pendant. Everything was packed well. However, it only allows 40 watt bulbs and does not give much light and that is important to us. Because of the style there are darkened areas underneath in addition to the dim light. We may try LED lights to see if this helps. If not we may move the light because of lack of light.
Date published: 2019-05-01
Rated 3 out of 5 by from Beautiful, but ALMOST impossible to install Love the design and looks great once hung, but per other reviews, be prepared to file down the sides of the main anchor hook so that the decorative canopy nuts can slide over it. Like I said...ALMOST impossible.
Date published: 2018-10-16
Rated 3 out of 5 by from Beautiful, but glass not smudge-free The lantern itself is beautiful.The glass did not arrive clean and we cannot get all of the smudges out. We have tried several different products. Being a fixture in our entry way, you can see the smudges very well.
Date published: 2014-12-04
Rated 3 out of 5 by from Looks great, but defect made install difficult The lantern is beautiful and the large scale looks great in the space where we installed it. However, as another reviewer noted, the canopy loop was slightly misshaped which prevented us from being able to slide the canopy down over it, which meant there wasn't enough room to complete the install. It took us hours to finagle a workaround that would allow the light to still be installed. The customer service line was able to arrange for another version of the part to be sent to us, but it had the exact same problem. The finish is also very easily scratched. For the price, this is still a good-looking light of this size and we are happy with the end result, but just be aware of the possible issues.
Date published: 2014-06-19
Rated 1 out of 5 by from impossible to hang with canopy hardware In order to hang this, one is supposed to be able to slide the locknut down the chain to mount the fixture and make splices before the canopy goes up. There is no way the locknut can slide down that chain.
Date published: 2020-11-13
Rated 1 out of 5 by from Poor Quality I have had the light one year. I was immediately unhappy with an apparent tape etching on each corner of each pane of glass. Cannot be removed because it is etched. The glass is filmy despite continual cleaning. The holders for the bulbs have become loose, making the shades lopsided. For $400 I have decided I have to live with it, but I’ve come to dislike it greatly. VERY poor quality.
Date published: 2019-12-31
Rated 1 out of 5 by from Inferior Quality I did not notice until the light was installed that on every glass pane there are four ‘tape’ like marks. They cannot be removed. They are etched into the glass. This ruins the light.
Date published: 2019-02-02
Rated 1 out of 5 by from Returning 3 fixtures Because of an apparent design flaw, we were unable to install these fixtures. It is breaking my heart to return them but after 2 weeks of trying to get the problem solved, I gave up. The canopy at the ceiling cannot slide down the chain so one can attach the bracket to the junction box because the end of the nut and the top of the chain are larger than the hole in the canopy and will not slide down the chain to give the installed room to use a screw driver. I hope they get these redesigned and remade.
Date published: 2014-03-07
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Product:LC744-Calisse 4-Light Pendant