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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Cable Knit Performance Rug is rated 4.5 out of 5 by 265.
Rated 5 out of 5 by from Beautiful and durable rug Beautiful rug for our patio. Kids have already left dirt stains on it and it cleaned up easily and is good as new. Highly recommend.
Date published: 2020-10-10
Rated 5 out of 5 by from Great Rug Great quality rug for the price. A little unnerving ordering a rug online, but no regrets. Makes my room!
Date published: 2020-10-06
Rated 5 out of 5 by from Cable Knit Performance Rug really nice rug, does not even seem like an indoor/outdoor rug. Very happy with it
Date published: 2020-10-06
Rated 5 out of 5 by from Cable Knit Rug This rug is perfect for my bedroom. It's textured design is a nice touch. I really am happy with it!
Date published: 2020-09-30
Rated 5 out of 5 by from Consistent Ballard Designs - Great Quality I've ordered 5-6 items from Ballard Designs and they have all been of excellent quality.
Date published: 2020-09-28
Rated 5 out of 5 by from Easy to keep looking clean. Working perfectly in my guest bath that I often use when I'm covered in mud from garden. Cleans up nicely!
Date published: 2020-09-27
Rated 5 out of 5 by from Cable knit rug Beautiful! Textured, not “soft,” but exactly what I expected for indoor/outdoor
Date published: 2020-08-24
Rated 5 out of 5 by from Pretty and Durable Rug Love this cable knit rug! Using it in our sitting area of our bedroom. Super comfy and durable. May buy another one!
Date published: 2020-08-11
Rated 5 out of 5 by from So nice on the feet! Got the ivory for my bedroom, lays nicely, easy to clean. This is not a plush rug but it is very soft on the feet and doesn't shed. Love it!
Date published: 2020-07-20
Rated 5 out of 5 by from Screen porch perfect I am extremely satisfied with this rug. Unlike the outdoor rugs from the big box stores that feel like hard plastic this rug is very soft against your bare feet. I was really impressed at how easily dirt can be removed and how quickly it dries. Most reviews on outdoor rugs state it takes 1-2 weeks for a rug to flatten out but this rug became flat almost immediately after unrolling. Even though I purchased it on sale it is definitely worth it at full price. The sand color is absolutely beautiful.
Date published: 2020-07-19
Rated 5 out of 5 by from Excellent rug. I love this rug! I ordered a medium size in the light color and put it in front of my kitchen sink. It is comfortable, elegant and durable. Spills sponge right up and it's easy to vacuum with my Miele canister vac. I went ahead and ordered a runner and a door size mat, both came and look great as well. They look better than my existing Dash & Albert rugs I have in the kitchen too and those are around $400+ each. Excellent product.
Date published: 2020-07-18
Rated 5 out of 5 by from Area Rug While you wouldn’t think because of edge binging you could call this rug reversible- perfect fit for our room
Date published: 2020-07-11
Rated 5 out of 5 by from Beautiful and functional Bought one for a small room where I have my cats' litter boxes and toys. The room also leads to my back patio so I needed something nice as well as functional. This is it. Catches any litter for easy vacuuming. One cat vomited on it -- cleans up so easily. I bought the same pattern as a runner for my kitchen. Go the sand color and I've found the color is well represented in the photos.
Date published: 2020-07-10
Rated 5 out of 5 by from Beautiful Area Rug Even during Covid, this area rug arrived in a timely manner, rolled out beautifully (no smell) and looks amazing. As others noted, even though it is indoor/outdoor, it is NOT scratchy and rough on feet. My husband even spilled chocolate on it and with a little soap and water it came right out. I would definitely order again.
Date published: 2020-07-07
Rated 5 out of 5 by from Lots of compliments perfect for my purpose in the kitchen. It covers the area in front of the sink and cooktop. The only thing I am not clear on is about cleaning it. I think it said to spot clean but since it is useable outdoors, can I hose it down or clean it that way? Otherwise, it matches perfectly, is thin to not trip over. Got many compliments. It is on a new hardwood floor and I am not using any underlayment/rubber as it doesn't have a lot of room to move because it is up against the toekick.
Date published: 2020-07-05
Rated 5 out of 5 by from Great rug! This is a beautiful and sturdy rug. The design is perfectly subtle as I bought the runner version for our entryway and didn’t want something that was too overpowering. It is elegant and looks great on our wood floors!
Date published: 2020-06-29
Rated 5 out of 5 by from Beautiful & Comfortable! LOVE this rug!!! It is perfect in our living room.
Date published: 2020-06-25
Rated 5 out of 5 by from Great rig This is the second time I’ve purchased this rug, this time it was in a different color. I live this rugs as it holds up well to lots of foot traffic.
Date published: 2020-06-19
Rated 5 out of 5 by from Cable knit indoor/outdoor rug Very attractive and easy to place in the room. The color was perfect. So happy I chose this rug, it brightens the room.
Date published: 2020-06-16
Rated 5 out of 5 by from Beautiful! Very good quality. Love the design. It looks so great in my home which has a coastal theme.
Date published: 2020-06-12
Rated 5 out of 5 by from Durable & low pile rug fit for a living room Wonderful rug. Durable for kids and dog. Easy to vacuum. I recommend!
Date published: 2020-06-12
Rated 5 out of 5 by from Beautiful! I love these rugs! I bought 3 different sizes for inside my home and they are perfect. Beautiful and tough!
Date published: 2020-06-10
Rated 5 out of 5 by from Elegant entry mat Great size for sliding glass door entry, good price, looks really nice and better than an entry mat but collects the dirt from outside.
Date published: 2020-06-09
Rated 5 out of 5 by from Perfect Rug Although this is indoor/outdoor, I used it under dining table and it is perfect!!! Love the look, color and quality!!!! Also love that I can easily clean it if needed.
Date published: 2020-06-08
Rated 5 out of 5 by from Great rug! Great rug, exactly as pictured! Using it as indoor rug in high traffic area and it’s perfect.l for the space.
Date published: 2020-06-03
Rated 5 out of 5 by from Rug Looks beautiful in my den! Quality is great and my dog won’t mark it because it’s an low profile rug!
Date published: 2020-05-31
Rated 5 out of 5 by from Love this rug! This rug is luxurious! It looks velvety, feels thick, and is a beautiful color. I was doubtful that it would hold up to rain and dirt, but I’ve had it a month and it still looks beautiful. I vacuum it weekly to keep it clean because it does show the dirt. But so far the dirt has not stained the rug. The rug looks like indoor carpeting because it has texture, and it is thicker than other outdoor carpets that I’ve had. I bought the carpet pad that was recommended, which adds to the thickness. I’m so pleased with this purchase!
Date published: 2020-05-29
Rated 5 out of 5 by from Already bought the small one for my back door- loved it so much bought the largest size to place under my kitchen table. The best part is that because its indoor/outdoor it takes a beating with food spills, dog messes, etc. Super easy to clean and the price is right!
Date published: 2020-05-21
Rated 5 out of 5 by from I bought two! Love them! Unfortunately, one end of one of them was not cut straight.
Date published: 2020-05-18
Rated 5 out of 5 by from My new Ballad’s favorite! Love this rug color added lightness to room with dark hardwood and softness underfoot!
Date published: 2020-05-16
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Product:RW281-Cable Knit Performance Rug