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Ballard Designs
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Burlap Message Board

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Burlap Message Board is rated 4.8 out of 5 by 118.
Rated 5 out of 5 by from love them! We have the largest and the narrow-love them to "show off" child's work and mini memos without looking cluttered!
Date published: 2017-07-18
Rated 5 out of 5 by from I have purchased 2 of these I was recently updating my laundry room since I spend so much time in there and saw a vignette in the winter catalogue that included this board along with several other things: metal pegs, industrial bench, drying rack, etc. So I purchased the large burlap message board hoping to cover a large unsightly fuse box. It did the job perfectly and looks great. It is fun to keep family memos and pictures on as well. I liked it so much that when I was updating my daughter's room I added one just like it above her desk. Looks 100x better than those cheap boards you can pick up at a box store and is worth the price.
Date published: 2017-06-20
Rated 5 out of 5 by from Big and beautiful I ordered the large Burlap Message board for my office. It is great and has lots of space for pictures, notes and tear-sheets. I should have ordered it sooner. It is heavy, so be aware. However, once up, pins are easy to stick into the burlap. The large tacks around the edge are a nice touch. If I had the room, I would order another one!
Date published: 2017-06-17
Rated 5 out of 5 by from Outstanding! I could not be more pleased with this product. It is exactly as advertised. Heavy, solid, and a perfect addition to my kitchen. I ordered the largest size and it works great as a centralized message center.
Date published: 2017-04-21
Rated 5 out of 5 by from Great details Solid, heavy message board. Bought two and hung together for a jewelry display. Love the nail head detail. Easy to install and looks great.
Date published: 2017-03-04
Rated 5 out of 5 by from Love the texture of the burlap board! This burlap board is more than I expected. I am using this board in my entryway to post pictures of my grandchildren and family. It is perfect!
Date published: 2017-01-05
Rated 5 out of 5 by from Really nice This is very well made - very heavy. I got the largest board and it is a welcome item in my office.
Date published: 2016-11-05
Rated 5 out of 5 by from Burlap Message Board I love the design of the board. It is a mix between casual and classy! Can't wait to set up my study and hang the message board.
Date published: 2016-11-04
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