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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Bunny Williams Paris Flea Market 20-Piece Flatware Set is rated 3.7 out of 5 by 26.
Rated 3 out of 5 by from Bunny Williams silverware The silverware is beautiful to look at, but whenever you touch it it leaves fingerprints and smudges on the handles. I returned it because of that.
Date published: 2020-09-24
Rated 3 out of 5 by from Bunny Williams Paris Flea Market Flatware The silverware is very nice but the engraving is not
Date published: 2019-12-21
Rated 3 out of 5 by from Such a shame! Great desiGn but duds.Pieces came out of low heat dishwasher all discolored and marked. Finish does not hold up
Date published: 2018-01-19
Rated 2 out of 5 by from Disappointed I was so excited to invest in some nice, engraved flatware that I had hoped could be passed down at some point that I waited for 6+months for it to arrive (this was 2+ years ago). I had so many issues.....AND it arrived without engraving. They did remedy that but it extended the wait even more. I read all the care instruction and have been meticulous with it but it is still continuing to discolor/stain for no reason that I can decipher. I assume within another year or so, both sets will not be worth handing down. Also, soup spoons are ENORMOUS and for that reason, are never used.
Date published: 2021-07-24
Rated 2 out of 5 by from Tarnishes easily I purchased the antique silver, and while I like the weight of the flatware, it’s not intended for everyday use. The flatware tarnishes, and I have to use silver polish frequently. Also, the forks prongs bend easily.
Date published: 2021-05-30
Rated 2 out of 5 by from looks good, but not practical looks great but the metal it is made from is soft -bends and distorts in shape easily. Spots in the dishwasher!
Date published: 2021-03-04
Rated 2 out of 5 by from Not impressed with quality I received 8 place settings today of the antique silver finish. The pieces were inconsistent in size as some forks are longer than others. A reviewer previously noted how she enjoys the “swirl” detail where the handle meets the upper piece but mine clearly do not have a swirl as seen in the photo. The pieces are actually quite rough where they are joined. Also as seen in the photos many pieces had pitting or scratches. I was also very concerned and convinced these are NOT stainless steel as described in the overview description due to the excessive warnings on the care label, to dry immediately, not to use any chlorine dishwasher pods, etc. Stainless steel is “bulletproof” meaning durable as heck and can be washed without concern and will last a lifetime. For spending nearly 600.00 for service for 8 I expect superior quality and was honestly disappointed here. Even unpacking the pieces they gave the impression of cheap imports. With a designer endorsement I honestly expected more, a box, cloth pouch, something other than packing paper and plastic wrap. The pieces are weighty due to the brass but the finishing is shoddy at best. Forks also are very flat and not ergonomically comfortable. I have purchased many Ballard Designs pieces in the past and honestly have always been happy with the quality but not this time.
Date published: 2019-10-16
Rated 1 out of 5 by from BW flea market flatware Beautiful but the prongs on fork bend easily. These were sent back.
Date published: 2022-09-01
Rated 1 out of 5 by from A case of form over function I'm very disappointed with this flatware. I purchased it for everyday use, but it is tarnishing already and I am needing to wash and dry-and sometimes polish-the pieces immediately after use to keep it clean looking.I am all for a little patina and character...unless it's on something I'm putting into my mouth. Also, the tines are easily bent as I wash and polish them, trying to get the tarnish from between the tines. The tines on the large dinner forks are large and fairly blunt, making it hard to spear some foods. Fortunately the tines on the salad forks are smaller and more functional. I wish I could return the set as it was expensive, but I have been using them...they are pretty when they are polished.
Date published: 2021-03-06
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Product:BF149-Bunny Williams Paris Flea Market Flatware

Bunny Williams Paris Flea Market 20-Piece Flatware Set

Bunny Williams Paris Flea Market 5-Piece Flatware Set