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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Bunny Williams Melange Flatware Set - 20-Piece is rated 4.4 out of 5 by 7.
Rated 5 out of 5 by from my splurge I have had my stainless for 40+ years and wanted a change. I like this flatware so I wash it by hand in case it might cloud in the dishwasher.
Date published: 2018-02-17
Rated 5 out of 5 by from Overwhelmed with delight! I am so happy with this purchase. My new flatware looks elegant and feels good in my hand. It looks good right out of the dishwasher and will be used everyday in my household.
Date published: 2016-05-21
Rated 5 out of 5 by from Beautiful addition to my Table! I worried about ordering this because I had acrylic flatware before that I had to return because it warped in the dishwasher. But I have followed the instructions to make sure the handles are up and they have come out beautiful. I have received multiple compliments, and they go well with both sets of my dishes. Getting ready to finish my set with four more places.
Date published: 2015-10-30
Rated 5 out of 5 by from Very nice I only ordered 1 place setting to see how I would like using it. It looks fabulous, and it is always the first utensil I grab in my flatware drawer. I like the feel of it, and I have put it in the dishwasher several times with no problems. I will now order more sets. Bunny Williams is a long-time favorite designer of mine, and I have several of her books. Not surprising she would have a fine quality yet usable flatware.
Date published: 2015-03-19
Rated 5 out of 5 by from Love this collection...I remember tortoise shell forks and knives in the restaurant in France where I grew up. These are straight out of my childhood Best flatware. Tortoise shell handles are beautiful. Got first set of 4, now ordering second set so I will have 8 for entertaining. Love the way Bunny mixed it with the "blues". I think the tortoise will go with anything. Very high quality. Am not putting these in the dishwasher.
Date published: 2015-02-14
Rated 4 out of 5 by from Pretty, but..... This is a really sharp looking set of flatware however I was a little disappointed in the size of the spoon heads -- the teaspoons especially are extremely small -- the tablespoons are a little better, but still not "normal" sized. The instructions say dishwasher safe, so I did put them in the dishwasher by themselves -- I did not mix with my other stainless steel flatware as I'm afraid the stainless steel would get too hot while in the drying mode and damage the plastic handles of this Melange flatware. I do not use these for every day so cannot attest to durability. I can say they look very nice and pretty on the table -- suitable for company/dinner party!
Date published: 2015-02-16
Rated 2 out of 5 by from Way too small I love the Bunny Williams aesthetic. I bought 4 sets to go with the Bunny Williams plates that I purchased. Although the flatware look lovely, I sent them back. The spoons are especially small. The rest of the set, while closer to normal size, seem on the small side as well. I couldn't justify the cost for something that I don't think would be a joy to use.
Date published: 2015-06-30
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Product:BF147-Bunny Williams Melange Flatware Set - 20-Piece

Bunny Williams Melange Flatware Set - 20-Piece

Bunny Williams Melange Flatware Set - 5-Piece

Bunny Williams Melange Serving Set - 2-Piece