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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Bunny Williams Faux Fiddle Leaf Fig Tree is rated 4.8 out of 5 by 18.
Rated 5 out of 5 by from Awesome Tree! Was a little hesitant to order this tree due to price/shipping, but glad I did. It is wonderful. Packed very well and looks great in our family room.
Date published: 2018-11-19
Rated 5 out of 5 by from Very realistic. This will go in several clients homes. Nice quality for the price.
Date published: 2018-11-17
Rated 5 out of 5 by from Superior quality This tree is a great example of why I make so many of my decorating purchases through Ballard. It's just far and away a higher quality than other companies. Most realistic looking trunk and foliage I've ever seen in a silk. Super heavy - not going to tip over - and a big statement piece in the corner of my room. The perfect finishing touch in a big Ballard raffia basket. Highly recommend.
Date published: 2018-11-10
Rated 5 out of 5 by from life-like I no longer wanted water stains on my hardwood floor so bought this faux tree. It looks very life-like. I wanted the leaves to bend down after being shipped, so I used a hairdryer---applied some heat and the leaves were able to bend more easily. Glad I made the purchase.
Date published: 2018-02-07
Rated 5 out of 5 by from Beautiful tree! I shop at Ballard Designs quite frequently and don't usually take time to write reviews, however, I just had to for this item. It is absolutely stunning! It is quite impressive in size and shipped very quickly. The packaging was equally as impressive. The tree is very realistic looking and I purchased the basket featured in the picture. It completed the tree. Like others mentioned, it did require some "fluffling" which was easy to do. Highly recommend!
Date published: 2018-01-30
Rated 5 out of 5 by from These trees are fabulous! I normally don't respond to requests to review the products I buy--but these trees were so great I decided to respond. They WAY exceeded my expectations. They are just beautiful in our living room. They are taller, sturdier, and more gorgeous than I expected. They are devilish to get out of the carton--they were packed extremely well. Once placed, you have to spend a bit of time stretching out the limbs and getting them in the positions you want. See photo above.
Date published: 2017-07-11
Rated 5 out of 5 by from Beautiful and realistic This tree is well worth the money! The height is perfect for our 10 ft ceilings and it looks VERY realistic. The leafs are nice and thick, also individually bendable which adds to the natural look. One does have to bend the branches and leafs in place a bit when it comes out of the box. Sometimes people are not aware of this, as I have seen on other web sites. I am extremely pleased with my purchase!
Date published: 2017-07-11
Rated 5 out of 5 by from Wonderful tree! This is one of the best artificial fiddle leaf figs I have ever seen. It far exceeded my expectations! It looks much better in real life than in the picture. And the price is great. I would highly recommend this tree!
Date published: 2017-07-10
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