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Brook Recliner

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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Brook Recliner is rated 4.6 out of 5 by 18.
Rated 5 out of 5 by from Nice chair! This is my go to chair now. It's so comfortable! My only complaint is I have to compete with my dog for space. It's nice looking, too.
Date published: 2014-02-02
Rated 5 out of 5 by from LOVE IT, LOVE IT, LOVE IT! If you're reluctant to order sight unseen from Ballard's, never fear--I was very nervous but well rewarded. This recliner looks like an expensive club chair but, in fact, is a beautiful recliner roomy enough for anyone.
Date published: 2013-11-22
Rated 5 out of 5 by from Amazing chair- but bigger than expected In one sentence- this chair is awesome! I was nervous to order something like this sight unseen, but I was not disappointed when it arrived. I ordered two Brook Recliners in the Malabar Coral Ikat fabric and they look great. The color is beautiful, and really makes the room feel cheerful and homey. These chairs are also SO comfortable! My husband- and pretty much anyone else that tries them- loves them. They are really well cushioned in the back and the recline is great. I love the fact that you can't tell it's a recliner. My only complaint is that the chairs were a lot bigger than I was expecting. The picture online makes the chair look much smaller and more compact. In reality, the chairs are fairly tall and wide- those with small spaces may not want to order this. Also, the cushion on the back is not flat like this picture makes it appear- it is actually quite puffy and pillow-like, which is what makes the chair so comfortable to sit in. The recline can also sometimes be hard to achieve- you have to really lean back and push to get the bottom to come up, but it's not that big of a deal. Would much rather have to do that than have to deal with some ugly handle on the side! Overall, I am totally satisfied with my purchase and feel like they were well worth the investment.
Date published: 2013-11-22
Rated 5 out of 5 by from I purchased 2 of the Brook recliner and could not be happier. I was so uneasy about ordering chairs without sitting in them especially when they would be used every day and the primary seating for watching tv. They are so compfortable the backs are soft. (little concerned that the cushioning will deflate?) I ordered in desert chenille they truly exceeded my expectations. Thank goodness!!
Date published: 2013-05-06
Rated 5 out of 5 by from exactly what I wanted I was a bit nervous about ordering a chair that I was not able to sit in before. I was most worried about the comfort for my husband. He is 6'2" and 230 lbs and this chair fits him perfect. It's the perfect recliner that doesn't look like a recliner. I'm 100% satisfied.
Date published: 2012-10-12
Rated 5 out of 5 by from WOW !! I am so pleased with this chairs I could take the smile off my face for hours after the delivery. It looks great and it's also extremely comfortable. My husband loved them too which is a big deal. I am 5'4 and he is 6' and they worked for both of us nicely.Purchased the Suzanne Kasler fabric in linen parchment added some bright pillows to accent.I would not recommend this light color if u have children but for adults it's wonderful.
Date published: 2012-06-22
Rated 5 out of 5 by from Love this chair I ordered my recliner thru the internet and chose a custom fabric. The chair arrived in beautiful condition and looked just as I had pictured it. It is small for a recliner and looks just like a regular chair. It is very comfortable and beautiful. I wouldn't hesitate to order something this way again
Date published: 2012-05-13
Rated 4 out of 5 by from beautiful linen recliner The recliner looks beautiful. Bought this for my husband who is 6'3" and the foot rest is a little short for him but he uses a pillow under his calves to make it more comfortable. The construction, workmanship and fabric are very nice. Wish it extended a little further but i would recommend it.
Date published: 2016-03-30
Rated 2 out of 5 by from Disappointing I ordered this recliner after seeing one in a Ballard's Showroom thinking it was comfortable and the perfect small-scale recliner. I ordered one in my own fabric. When it arrived I thought the workmanship was good, but I was not pleased with the way it felt! It was not the comfortable chair I had tried in the store, rather I found it HARD and the mechanism so tight that I had to stand up to open the chair. Now, after only TWO months of use the seat cushion is flat and distorted!!!! (The only use this piece has gotten is from someone who is 130lbs!!) I am really disappointed in the performance of this piece! I was considering ordering a pair and I am so glad I resisted.
Date published: 2016-02-27
Rated 2 out of 5 by from Not for a high end customer I am sorry to say that this chair is not comfy unless it is in the recline position. It does take a lot of effort to recline the chair. I did try it out in the store, so its my own poor judgement at the time. In my opinion the reason its not comfortable is the seat is too firm and the back is too straight in just a normal sitting position. A comfortable chair is one where your bottom sinks lower than your knees and the chair's back is slightly reclined.
Date published: 2015-05-28
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC119-Brook Recliner
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