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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Bristol Sectional - Two 48" Benches & Corner Bench is rated 4.8 out of 5 by 35.
Rated 5 out of 5 by from Unique addition We now use our dining room a whole lot more and love to hang out there
Date published: 2019-04-26
Rated 5 out of 5 by from Beautiful and comfortable! I’m so happy with my purchase. It has completely changed up the look of my kitchen and overall open space living are. It almost looks like a new kitchen since we also painted it a new color. I was concerned it could overwhelm the space and make it look smaller, but it actually makes it look bigger/cleaner. Everyone loves it and we are using are dining table probably 50% more now that we have this set up. It was also delivered very fast - probably a month or more ahead of the original estimate I received. Pictur is after we painted and before other wall art back up - but you still get the idea. Love it!!!
Date published: 2019-04-25
Rated 5 out of 5 by from Great quality I bought this a month ago and couldn't be happier with it! The quality of the construction and fabric are outstanding. We chose the Seneca stripe and the colors are perfect! It arrived sooner than expected as well.
Date published: 2019-03-15
Rated 5 out of 5 by from Kitchen update! Absolutely love my new Bristol set. Have been thinking about it for the last several years and finally made the decision to order after going to the Tampa gallery and seeing it in-person and picking out my fabric. It is very high quality and gorgeous. I also ordered four chairs to match. There was a delay due to the fabric being on backorder—but well worth the wait. Love it!
Date published: 2018-07-05
Rated 5 out of 5 by from Beautiful and comfortable banquette I bought this banquette and picked out the Amal coral fabric for our breakfast nook. It was delivered much sooner than I expected and it is a perfect and beautiful fit. It was expertly upholstered and the seat is firm, yet comfortable. We paired it with the Sidney 42" dining table. It is our new favorite spot in the house.
Date published: 2018-05-25
Rated 5 out of 5 by from Perfect I've been wanting something for the corner of my kitchen and this is perfect. Getting to select the material, I matched it to the colors on the wall. I've gotten so many compliments. Very well made, stripes match up, couldn't ask for anything better.
Date published: 2017-04-16
Rated 5 out of 5 by from Nice quality I am very pleased with this sectional. I purchased for my new home and everybody comments on the style. It is very comfortable and I haven't had it long but it sits like a very well made piece. I would most definitely recommend this piece to anyone. Love the fabric I chose to!
Date published: 2017-02-16
Rated 5 out of 5 by from Very well made and comfortable The seats are firm but very comfortable and perfect for a small dining table. I have been looking for this type of seating for my breakfast nook for a long time and this one is perfect. I love it! You also get to choose your fabric/pattern...it's wonderful!
Date published: 2017-02-05
Rated 5 out of 5 by from Worth The Wait I ordered this product in October and due to its custom nature, it did not arrive until the end of December. I was so excited to finally receive it and it was SO worth the wait. Being custom designed, I was unsure of how all the elements/options would look together but it is perfect. The quality is top of the line and it's exactly what I was looking for to finish off my dining room. It makes for a classic-looking and very cozy seating area for my guests of all shapes and sizes. Looking forward to many more orders from Ballard.
Date published: 2016-01-19
Rated 4 out of 5 by from Bristol Sectional I recently purchased this sectional because I wanted to turn my dining area into a more multifunctional area. I really like this sectional. It is comfortable and the right height for my table. Nice fabric too...my only hesitation about the sofa is the fabric that I picked has a pattern and the three pieces do not line up exactly but close.
Date published: 2020-03-23
Rated 4 out of 5 by from Almost perfect Beautiful, fabric sturdy, disappointed the legs are not wood. Had to purchase my own real wood legs.
Date published: 2019-11-15
Rated 4 out of 5 by from Bristol Sectional corner and two benches Looks great but very firm. It should be more comfortable
Date published: 2019-09-26
Rated 4 out of 5 by from Texture and shade of material was not what I thought it would be. The pieces do not line up together as I wish they did.Was glad the delivery guys took items out of boxes because we could not have done it on our own. wish you had free white glove delivery.
Date published: 2017-01-27
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UB071-Bristol Sectional - Two 48\" Benches & Corner Bench