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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Holiday Shipping Deadlines

Standard Shipping

Make sure your gifts arrive in time.
For standard shipping, order by December 19th at 11 p.m. EST.

Next Day Service

Need a last-minute gift?
Order by December 22th at 4 p.m. EST and select next-day delivery to receive by Christmas.
Applies to in-stock items only.

Personalized Gifts

Most personalized gifts must be ordered by December 8th at 11 p.m. EST to guarantee standard delivery by December 24th.

Shipping Information Chart

Holiday Shipping Deadlines

Standard Shipping

Make sure your gifts arrive in time.
For standard shipping, order by
December 19th at 11 p.m. ET.

Next Day Service

Need a last-minute gift?
Order by December 22th at 4 p.m. ET and select next-day delivery to receive by Christmas.
Applies to in-stock items only.

Personalized Gifts

Most personalized gifts must be ordered by December 8th at 11 p.m. EST to guarantee standard delivery by December 24th.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Bristol Sectional - Two 48" Benches & Corner Bench is rated 4.8 out of 5 by 36.
Rated 5 out of 5 by from Love this banquette I love our new banquette! It is perfectly functional. I love the performance fabric. It is super easy to clean (tomato sauce, chocolate...). If I could add one "wish", it would be that there would be some function to physically connect these pieces together. They slide apart easily. I may just add my own bracket? On the flip side, super easy to move the non-attached pieces for cleaning.
Date published: 2021-05-28
Rated 5 out of 5 by from Best option for corner seating So comfortable for bigger families. A perfect solution for corner dining and less formal dining rooms.
Date published: 2021-05-26
Rated 5 out of 5 by from Perfect size; amazing quality! The Bristol sectional exceeded my expectations! I searched for months trying to find a banquette that would work in our space (my husband wanted something just under the windowsill). I'm so glad I found Ballard Designs! Not only were the measurements perfect, the quality is outstanding! I ordered so many fabric samples until I found the perfect one (definitely order fabric samples - so many look different in person than on the site). I placed my order in October and was a bit bummed that it wouldn't be ready until January. I was so happy when I received the e-mail that it shipped and I would have it by Thanksgiving! The three pieces were individually packaged extremely well and shipped without any problems. I will definitely keep Ballard Designs in mind with any future custom furniture needs!
Date published: 2020-11-20
Rated 5 out of 5 by from Bristol Benches Stylish sectional for small room. We chose two 48” benches and a corner bench for our breakfast room. It is well made and the soft yellow check upholstery is smart-looking. We’re very happy with the Bristol benches.
Date published: 2020-09-06
Rated 5 out of 5 by from Very comfortable Absolutely love the benches, they are extremely comfortable and a great addition. The only upgrade I would recommend is to add a mechanism for attaching the benches together, so that they don't slide apart.
Date published: 2020-06-05
Rated 5 out of 5 by from Loving my banquette Excellent quality product. Delivered much earlier than expected. I couldn’t be happier and won’t hesitate to order custom pieces from Ballard again.
Date published: 2020-05-10
Rated 5 out of 5 by from Comfortable sectional seating Well made. I looked on websites and stores for a corner piece and kept returning to this Ballard design. Our small dining area seats 8 people because of this comfortable seating arrangement in the corner. The designer at the store helped me choose material and create a color scheme that blends beautifully. We also bought a sectional couch and dining table. We love it. We have two large seating areas in a small space without feeling crowded.
Date published: 2019-09-01
Rated 5 out of 5 by from Perfect Coastal We bought a retirement home in coastal Florida that a perfect spot for a banquette. We bought this set in Sunbrella windowpane spa with dove gray legs to match our new light gray cabinets. With the house, we inherited a table with 6 chairs. I painted just the top in chalk paint to match the fabrics and ordered 6 chair pads to match from Ballard. It’s absolutely PERFECT for our kitchen and gives us the coastal look we wanted with the durability of Sunbrella. It’s very comfortable and allows us to “crowd in” when our kids and grands visit. JUST LOVE IT!!! ❤️❤️❤️
Date published: 2019-07-04
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UB071-Bristol Sectional - Two 48\" Benches & Corner Bench