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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

Bristol Sectional - Two 36" Benches & Corner Bench is rated 4.8 out of 5 by 49.
Rated 5 out of 5 by from Nicely done! Good construction, turned out nicely. Delivered on time. (A lot of fabric was unused so be sure to ask for it back if want to use on other items)
Date published: 2019-12-02
Rated 5 out of 5 by from Breakfast nook Well made, comfortable and fits perfectly in a cozy corner. Love the Quincy Indigo fabric, it really pops. The height works perfectly with Ballard’s Sidney Dining table.
Date published: 2019-11-04
Rated 5 out of 5 by from Bristol banquette. This fits great if you have only a small area to seat I absolutely love it'
Date published: 2019-08-19
Rated 5 out of 5 by from Love my purchase These beautiful benches arrived VERY quickly -- much sooner than estimated. They are exactly as I pictured them, and I am very happy with the purchase. Wouldn't hesitate to recommend.
Date published: 2019-05-21
Rated 5 out of 5 by from Well made, beautiful look! This is exactly what I needed for a small guest house. It was exactly as pictured and the quality exceeded my expectations. The fabric is beautiful and the white glove service was truly amazing. It shipped faster than predicted and I am very happy with everything about it.
Date published: 2019-01-18
Rated 5 out of 5 by from High quality I'm very pleased with my banquette. It's exactly what I expected. Custom fabric added to the cost, but it's well done and really cute. Yay!
Date published: 2018-11-17
Rated 5 out of 5 by from Everything we expected Came early! It is a small scale piece and a perfect fit for the space. We are vey happy with our purchase.
Date published: 2018-06-17
Rated 5 out of 5 by from banquette Love it. It was shipped/delivered earlier than expected and is beyond my expectations. Quality is very impressive. Packed well....no shipping issues. Delivery company bent over backwards to make sure that my work schedule was considered. Would I buy again from Ballard...absolutely, I have already done that.
Date published: 2018-02-22
Rated 5 out of 5 by from Absolutely Beautiful This absolutely completed our kitchen/dining area! Absolutely worth the money! The quality is ridiculous! So comfy, yet elegant!
Date published: 2018-02-22
Rated 5 out of 5 by from Great! I ordered this in the Sunbrella Canvas Taupe for my breakfast nook. I haven't had it for very long but it appears well made and it's a great piece to build the rest of the room off of. Definitely order swatches before you order! There are some that look completely different than they did online so I'm glad that I did. Very excited to finish my nook and very happy with Ballard as usual!
Date published: 2018-01-03
Rated 5 out of 5 by from Love this furniture! Ordered this corner unit to complete an area off my kitchen to create an eating and extra seating area for the family as it tends to be the gathering place when we get together. It fit perfectly. Ordered it with a sunbrella fabric for easy cleaning with grandkids and the patterns were perfectly matched on each piece. I completed it with your round table in gray wash and both my husband (who was very skeptical) and I were thrilled with the quality. He said "you lucked out with this order" and I said " nope, researched it carefully and it's Ballard and their quality is great". It went on sale a few days after I ordered it and I called Ballard and they happily credited my account the difference. Only suggestion is to have clips or hooks to hold pieces together as they slide easily apart as it sits on tile. Other than that, perfect. Thank you Ballard!
Date published: 2017-03-10
Rated 5 out of 5 by from Just as I hoped for.... I just received this three piece set. The cloth I chose was the linen gray. I chose the legs to be in the dove gray as I thought they'd still be somewhat brown, but they are a whitish gray. I'll be staining them soon. The set came well packed and no damages were found. I believe I will enjoy this furniture! Now onward to find a table, rug, and wall décor.
Date published: 2017-02-15
Rated 5 out of 5 by from Bristol corner upholstered benches Excellent Excellent service, quality products. Efficient and very communicative with the client. I would recommend Ballard to friends and family. Thank you for helping me enhance my home.
Date published: 2016-12-08
Rated 5 out of 5 by from Gorgeous and comfortable Beautiful sectional for my breakfast nook. Well made and comfortable. We get many compliments on it! Very pleased with this purchase.
Date published: 2016-11-10
Rated 5 out of 5 by from Beautiful Sectional Seating The sectional seating is just beautiful! It is also made very well, and is very comfortable. I chose the sunbrella material in the Azure Blue color- very vibrant. Also, the material is very easy to clean, just as indicated. My husband and I just love having this in our kitchen nook versus a table with 4 chairs. We highly recommend Ballard Designs!!!!!!!!!!!!!!
Date published: 2016-09-02
Rated 4 out of 5 by from High quality, durable and looks great We really like the sectional and are very happy with the purchase. In some areas, the fabric is pulled so tight that it is on a slight diagonal instead of straight ... but it's still lovely, and mostly noticeable on the back, which we don't see. The cushions are very firm, so I'll probably put a thrown on them to sit. But we do love it and are so happy to have a little coffee nook in a formerly empty room. It's hard to keep the dog off it, she loves to nap on it, but it's indoor/outdoor fabric and seems very durable.
Date published: 2021-08-09
Rated 4 out of 5 by from Nice but the size... Very nice piece and arrived sooner than I thought so I was pleased. Only one very important precaution---the banquette is wider/longer than stated. According to the specifications it should be 62 inches wide but it is more than that. My opening along one wall is exactly 63 inches but I had to do some serious pushing and kicking to get it to fit in there. So you should probably add about an extra inch and a half to the stated dimensions (probably due to fabric and filling on the sides).
Date published: 2016-07-15
Rated 3 out of 5 by from Looks great, but needs practical improvement I love the look of the banquette. It seems sturdy and is comfortable. It's a bit deep for dining, I use pillows if I want to lean back. But the most frustrating thing is that the designers have given no thought as to how to hold the pieces together. They slide apart when you sit in them. I thought I'd be able to use small c-clamps to join the bases but the bottom is covered with fabric, so you can't. I tried using rubber cups under the legs, but to get them all lined up perfectly is an exercise in massive frustration. There should be some kind of snaps or velcro or clamps built in so they can latch on to one another. Visually, it really perks up the room and makes the most of a small space. Practically, it has room for improvement.
Date published: 2018-08-21
Rated 3 out of 5 by from Bristol Bench Fits Great! I spent a long time looking for the perfect "thing" to fit in the corner of my dining room that would also give me more seating. I found the perfect "thing." I purchased the corner bench with two 36 inch side benches. I definitely recommend to everyone, get the swatches. The color and fabric are all different and look different in person versus the website. I am happy with this purchases with the exception of two things. The legs of the benches were scuffed, had dried glue all over them, and some of the wood was dented. The one side bench had a dark line going down it, on the side that you see and sit on. My pattern is light so it is noticeable. The delivery company Ballard used was not great either with this experience. My delivery was scheduled for 3pm - 7pm Friday. I received a call that Friday morning at 9:30am. The truck was outside of my house and dropping the dining bench off outside. My roommate, by chance, was home. I contacted the company through their "contact form" on their website (you can not call), and never heard back. I've ordered many items from Ballard Design. I am always pleased. This is my first custom made item and I was just a little disappointed in the craftmanship of the dining bench and the delivery.
Date published: 2018-03-07
Rated 2 out of 5 by from Want to love it but .... I want to love this sectional banquette but there are some issues. I paid for custom upholstery. The fabric itself is lovely it the craftsmanship was shoddily done. Exposed staples, untucked edges, drips of stain on the legs. Also, no clips to connect the pieces came with the banquette so the pieces slide all over. I am going to have to purchase clips on my own and install them. For the cost, poor work should never be allowed to go through and basic attachment points shouldn't be something a customer seeks on there own! I've had issues with other furniture from BD and will never be purchasing from them again.
Date published: 2017-09-03
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UB070-Bristol Sectional - Two 36\" Benches & Corner Bench