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Bristol 72" Bench

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Bristol 72" Bench is rated 4.4 out of 5 by 5.
Rated 5 out of 5 by from Glad I didn't hesitate! I've never order a piece of furniture online--there's always the question about sending it back if something's wrong or if I didn't like it. So I circled around this dining bench for a long time before finally clicking "purchase". But I'm so glad I got it! It's comfortable, sturdy, and beautifully upholstered. Love it! I love that there's matching material available. I re-uphostered the seats of some chairs I have, so it all looks coordinated.
Date published: 2017-09-06
Rated 5 out of 5 by from Comfortable & Beautiful I had the bristol bench covered in a beautiful floral pattern for my kitchen area and it looks gorgeous! It seats 2-3 people comfortablly and it really brightens up the room.
Date published: 2017-07-22
Rated 5 out of 5 by from Great fit for our playful dining room We LOVE our new Bristol Bench! I was nervous to take the plunge on the bright yellow stripe as it was such the commitment for color, but when it arrived we knew it was perfect. The quality of the upholstery is awesome not to mention how I love the gray stained legs. Nice job Ballard! (not the best pics, but I was so excited to review I didn't style the shots!)
Date published: 2017-01-01
Rated 5 out of 5 by from Happy customer I absolutely love these benches. I ordered two benches and two of the matching Bristol chairs for my dining room, because I'd been searching everywhere for something a bit different to the usual. After I picked out the material I wanted for the seats and the finish for the legs, I was very anxious to see how it would turn out --I am, by no means, an expert decorator! But I needn't have worried. My order actually arrived earlier than expected, beautifully upholstered and in very thorough packaging to save them from damage. Overall very impressed. (the rug in my photo is also from Ballard)
Date published: 2016-09-10
Rated 2 out of 5 by from Pretty but creaky I ordered the Bristol 72 inch bench for my newly remodeled kitchen. I was very happy because it arrived nearly a month sooner than expected and was well-packaged. It is so pretty but only if you don't look too closely and don't sit on it. The upholstery around the legs was finished poorly (see pictures) and the seat creaks terribly. Sadly, it's a custom piece and cannot be returned. I now wish I had paid a local upholsterer to make my banquette instead. Hopefully, Ballard will resolve these issues for future buyers.
Date published: 2016-08-24
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UB074-Bristol 72" Bench
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