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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Breton 3 Piece Banquette - 30" Bench, 48" Bench & Corner Bench is rated 4.0 out of 5 by 22.
Rated 4 out of 5 by from Breton 3 piece banquette The boxes containing the benches were very heavy and difficult to maneuver. The seats of the benches are lower than average so you need to have at least a 4-inch cushion if you have an average height table. There were a few marks and other damage on the benches even though they were packaged with tons of cardboard and styrofoam. You will need lots of room to unpack them. They look very nice and The storage area is a great bonus.
Date published: 2019-08-20
Rated 3 out of 5 by from Great seat but heavy hinged lid A beautiful solid piece. Unfortunately, the hinged bench seat doesn’t remain open, but it closes on its own.
Date published: 2021-12-30
Rated 3 out of 5 by from Paint issues The paint is sloppy, cracked and worn off in some places. The rest of the bench is fine. Is a bit low.
Date published: 2020-11-12
Rated 3 out of 5 by from Beautiful but... I have now had this banquette for over a year. I love it. I love the storage. I love the look, and people of come over have adored it as well. My only problem is the height of the seats. They are lower than a standard chair. This may be standard for banquette seating, but it’s not the expectation you have when you sit down at the table. So shorter adult diners sit with a standard dining table at chest height. I love working with my computer in the banquette, but I have to use additional bottom pillows for height on top of the Ballard cushions— I’m 5’3”.
Date published: 2018-12-27
Rated 2 out of 5 by from Not the best paint quality. This furniture is new and the paint is chipping on the crevices and corners right out of the box.
Date published: 2022-09-25
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Product:SB178-Breton 3 Piece Banquette - 30\" Bench, 48\" Bench & Corner Bench

Breton 3 Piece Banquette - 30" Bench, 48" Bench & Corner Bench

3-Piece Banquette Seat Cushion & Back Pillow Set - 30", 48" & 19" Corner

3-Piece Banquette Seat Cushion Set - 30", 48" & 19" Corner

20" Banquette Back Pillow