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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Braided Jute Rug is rated 3.8 out of 5 by 144.
Rated 5 out of 5 by from Unique Jute Rug I bought this rug for my dining room and it looks great. It added a lot of texture to the room and the knotted ends are very cool and unique.
Date published: 2019-05-12
Rated 5 out of 5 by from Perfect entryway rug I like this rug so much that I bought it a second time to replace the original. It wears well and is the perfect casual look I like for the warmer months.
Date published: 2019-05-11
Rated 5 out of 5 by from perfect for a chic farmhouse Love this rug... adds the perfect deminsion and texture to my sunroom! Sooo many compliments. The fringe makes it a magnificant find for my chic farmhouse. Rustic but polished. I love it!
Date published: 2019-04-23
Rated 5 out of 5 by from Fantastic rug It took a long time to select a rug for the master bedroom. I loved the look of this rug but then was unsure of the colors. I decided to go with Driftwood. The rug is just perfect. It's chunk and substantial but doesn't interfere with the romantic essence of the room. I loved it so much I just ordered another for my dining room.
Date published: 2019-03-13
Rated 5 out of 5 by from Love this rug! This rug is in my foyer and is great! I have 2 dogs and entertain a lot, it does not show dirt and the fringe on the ends is such a fun addition.
Date published: 2019-02-26
Rated 5 out of 5 by from Texture and durability I love this rug because it adds texture to the room so when the house flooded I replaced it with the exact same rug!
Date published: 2019-01-03
Rated 5 out of 5 by from Great Rug and fantastic quality I purchased my first braided jute rug an year ago and loved it so much I had to get another. Fantastic quality and fast delivery, it doesn't get much better than that.
Date published: 2018-11-16
Rated 5 out of 5 by from Love the look This is the second jute rug I have bought from Ballard. I have been delighted with both. The appearance and quality surpasses any others I have seen, especially for the price. There was a musty, damp odor when I first opened it, but it went away after a week or so. Would definitely recommend this rug and wouldn't hesitate to purchase again.
Date published: 2018-10-07
Rated 5 out of 5 by from Natural fiber rug love Love the rug! The color is unique and the feel is soft unlike a lot of other natural fiber rugs I tried
Date published: 2018-09-14
Rated 5 out of 5 by from I absolutely love this rug! It’s so thick and rich I absolutely love this rug! It’s so thick and rich and the color is beautiful with my neutral pallet and the color is beautiful with my neutral pallet.
Date published: 2018-05-17
Rated 5 out of 5 by from Perfect for coastal decor. Loved this item so much that I purchased it twice.
Date published: 2018-03-28
Rated 5 out of 5 by from Fabulous natural fiber rug! I purchased this rug (8x10 in Driftwood) for my sunroom. I layered 2 rug pads underneath because the rug is on a tile floor. The rug is nice and soft by itself but the extra padding is wonderful underfoot. My daughter and son-in-law were here for the holidays and were wild about this rug. I’ve just ordered them one to be delivered to them as a house warming gift. I can hardly wait to hear their excitement when they realize they are getting this rug for their new home. Thank you Ballard Designs for this exceptionally well made rug!
Date published: 2018-03-22
Rated 5 out of 5 by from Great Quality and Design I ordered this rug and was so pleased with the design and quality of it. It is a great value, and these types of rugs are hard to find in stores in my area. I'm so pleased with it.
Date published: 2018-01-29
Rated 5 out of 5 by from Beautiful Rug, Great Quality! I have been looking for a natural fiber rug and when I read the reviews on this rug I felt confident about ordering it. I agree with others that the tassel ends are frizzier than expected, but I trimmed them up and it looks great! My husband also loves this rug. It is exactly what I was looking for! I will be ordering another one for our master bedroom.
Date published: 2017-11-01
Rated 5 out of 5 by from Braided rug Unbelievably soft for a jute rug . The thickness of it adds extra charm! It's a fabulous finish to my freshly painted living room. Very good quality for the price !
Date published: 2017-09-13
Rated 5 out of 5 by from Beautiful rug! This rug is beautiful, thick and the color driftwood is gorgeous. I think the color would go well with just about any color scheme.
Date published: 2017-08-25
Rated 5 out of 5 by from Love this rug I have the older version of the rug with the backing. I was disappointed when I realized they changed the rug to no longer have the backing, but since purchasing the newer version I have changed my mind....... The new one doesn't shed at all (no backing to disintegrate) and I LOVE the driftwood color. It is best described as taupe, a cross between grey and beige. I find the rug comfortable to stand on,or walk on. Very happy with this purchase.
Date published: 2017-04-11
Rated 5 out of 5 by from Great for hiding dirt! I bought this first as an area rug for our tv room and loved it so much that I bought the smaller size for our entryway into the house from the garage. We have 5 kids in the house so there is a lot of foot traffic coming in and out of the house. I just take it outside every couple of days and shake it out and it looks great. It is pretty thick so if you are looking for something that a door has to open over this is not the rug for that space. I love the texture and with it having so many different shades of tan/gray it hides stains well.
Date published: 2017-02-14
Rated 5 out of 5 by from Substantial, Attractive Rug I just picked up this jute rug in the "driftwood" color. I am very satisfied. It is substantial and has a wonderful "chunky" look. The color is complex, with subtle stripes of slightly lighter colors. There has been no shedding. The rug is very rough on bare feet, though, so I wouldn't recommend it for a bedroom. I'm using it under a dining table, but think it would be outstanding in a living room with a smaller, decorative rug on top. The fact that this was a Ballard's monthly special, and very reasonably priced for the quality, was an added benefit!
Date published: 2017-01-05
Rated 5 out of 5 by from Huge well-made rug for economical price This is the second braided jute rug we've purchased from Ballard. Our first lasted over 7 years in a heavily used family room. It had a backing that had begun to deteriorate and some wear spots in front of the sofa. After trying several wool rugs on approval, my husband and I decided we liked the natural color and chunky texture of this rug most of all for our room and reordered the identical rug again. Thankfully, it is no longer manufactured with the backing. We are very pleased with our purchase.
Date published: 2016-12-22
Rated 5 out of 5 by from Love these rugs! I purchased 2 in 2 different colors for my home. They are great quality and the price is fantastic! Highly recommend.
Date published: 2016-09-03
Rated 5 out of 5 by from Love these rugs! Six years ago I purchased two braided rug runners with latex backing. I thought these were the best natural fiber rugs I had ever purchased. They shed a bit but that is what you get with natural fibers. It was time to get new runners, although most would think the ones I had were just great! I have three dogs and although these were still in good shape, I was ready for new ones....At first I was very disappointed that Ballards no longer carried the latex backed runners. I finally broke down and purchased two new BLEACHED runners and thought I could always return them if I did not like them. I also bought two of the thicker rug pads ( not very thick) so the runners would not slide. These are the BEST rugs I have ever purchased! They look beautiful and do not slide and do not shed as much as the old natural runners. They are even a bit softer. I LOVE the Bleached look, I live at the beach and it gives it even more of a beachy feel in my kitchen. I have have compliments galore! Please keep the bleached braided rugs in the catalog. I will order others in different sizes! Thank You!
Date published: 2016-07-07
Rated 5 out of 5 by from Don't judge a book by its cover! I must admit, when the rug arrived, I was concerned because the packaging made the rug appear as though it were a different color than expected. Given the size of the package, I almost returned it unopened...what a mistake that would have been!!! I did open the package and the rug is absolutely perfect. The color and quality are superb and it quite simply makes the room in which it was placed!!
Date published: 2016-05-31
Rated 5 out of 5 by from Love this rug! I have had this rug for a few months now. Looks and feels great and is wearing really well. A few minutes a week to straighten out the fringe is needed but worth the extra effort! I wasn't prepared for the amount of fiber and dust that accumulates under the rug - it's necessary to vacuum under it often.
Date published: 2016-05-19
Rated 5 out of 5 by from Amazing Rug!!! Worth every penny!! I was apprehensive about buying the rug because I had never bought a rug online. I was also worried the jute would be tough and scratchy. I was so pleasantly surprised and impressed. It is soft and thick. It looks extremely expensive. I am so thankful I took the risk. It looks amazing in the room!
Date published: 2016-04-01
Rated 5 out of 5 by from Exactly what I was looking for! I had been shopping for a jute area rug, I found exactly what I wanted. It was the right color, very thick and comfy feeling, also the exact size I needed. LOVE IT! And a great value.
Date published: 2016-02-21
Rated 5 out of 5 by from Wonderful hall rug! Of all the nice things written about this rug, the one thing I would like to add...it can be professionally cleaned.
Date published: 2016-02-11
Rated 5 out of 5 by from Perfect casual rug Looks great under my kitchen table. It sheds a little but I don't mind
Date published: 2016-01-29
Rated 5 out of 5 by from Ten Stars This rug is beautiful, well made and an excellent value. Rugs can often be expensive and I think most people get the size rug they can afford rather than the one that best fits their space (as the price increases dramatically with the larger sizes). You will be amazed how your room is unified with a large scale rug. And this price for a 9 x 12 means everyone can! This rug offers a wonderful texture to the space as well. Even my husband was amazed at the before and after--he really didn't expect such a dramatic difference. Also--jute is much more comfortable that sisal and sea grass.
Date published: 2016-01-27
Rated 5 out of 5 by from Lovely rug These rugs are very thick and sturdy. I have had 7 of them over the years. I have German Shepherd dogs and any rare messes they have made, hose off, which they do not recommend. When left to dry, they look just fine. Normal dirt traffic does not show. They don't last forever, but at the price, are easily replaced. I love these rugs.
Date published: 2016-01-15
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Product:RN018-Braided Jute Rug