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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Bowery Rug is rated 4.6 out of 5 by 134.
Rated 5 out of 5 by from Bowery Rug Very nice looking in my foyer, exactly as the picture. It has the look and feel of soft burlap. It gets a lot of foot traffic and is holding up well. No question this rug would move around without a pad underneath
Date published: 2023-06-27
Rated 5 out of 5 by from Love! Love! Perfect combination of texture and style coordinates well with my other rugs
Date published: 2023-06-17
Rated 5 out of 5 by from Natural and white in an interesting pattern Love the pattern even on the smallest size. 2x3 I bought the natural and white and it is so pretty in front of our powder room sink. The mirror is wood and natural cane so the pattern is kinda a large scale repeat of that. The rug is also thin enough for the door to swing over it.
Date published: 2023-04-30
Rated 5 out of 5 by from Cindy I have had this rug in one of my other rooms. Love it! Needed a smaller size of it for smaller space And it’s so pretty fits whatever decor you may have.
Date published: 2023-04-06
Rated 5 out of 5 by from Wonderful design. I purchased the Bowery Rug when I was redecorating my keeping room/kitchen area. It was the perfect touch! The upscale design in the rug helped create visual interest and complimented the solid fabric furniture and Tiger velvet ottoman. I love it and receive many compliments. Additionally, this natural fiber rug lies nicely and doesn’t curl at the edges.
Date published: 2023-03-18
Rated 5 out of 5 by from Bowery We love the rug and it’s look. Would definitely recommend.
Date published: 2022-12-01
Rated 5 out of 5 by from Raves for this Rug Love the design and look of this rug! It is casual without sacrificing sophistication in my space.
Date published: 2022-10-11
Rated 5 out of 5 by from Perfect Perfect! This rug is thin but sturdy. It’s great by my door.
Date published: 2022-07-28
Rated 5 out of 5 by from Love This Rug Love. this rug. soft and worked great in my utility room.
Date published: 2022-07-17
Rated 5 out of 5 by from Excellent rug! I love this rug! It is beautiful and durable. It looks perfect in my kitchen. I have the black and grey. Highly recommend.
Date published: 2022-07-13
Rated 5 out of 5 by from Bowery Rug - ‘perfect’ This is a quality rug. We purchased the off white and it’s a true off white not ivory or creamy and works perfectly with our sectional. It does not shed at all. It is quite thin but this is not a negative, certainly less of a tripping hazard. Give it time to ‘relax’ because it does curl up from being rolled. So happy we got it.
Date published: 2022-06-19
Rated 5 out of 5 by from Wonderful hall rug Perfect texture and weight for a busy front hall. Doesn't flip up, feels good on bare feet. Love it! I only wish they made it without the pattern, too, because then I could also buy a runner for my upstairs hallway!
Date published: 2022-06-18
Rated 5 out of 5 by from Just what I was looking for... I've been looking for a rug for the corner of my entryway for a while and have returned several to other vendors - but the Bowery Rug in Espresso was just what I was looking for. The colors and pattern are vibrant and just as pictured. It lays flat and has a real presence in the room.
Date published: 2022-03-18
Rated 5 out of 5 by from Perfect entryway rug Exactly as pictured. Good quality. Grey color is perfect. I wanted the espresso but from the swatch it was too brown and I needed black. So instead I went with the grey and added my own rug pad underneath.
Date published: 2022-03-15
Rated 5 out of 5 by from Would recommend I purchase the ivory color of this rug. The quality is very good and it works well for the purpose that I needed it. I have placed it under a formal dining area, so wanted a thin rug for the area. I would recommend this rug.
Date published: 2022-01-17
Rated 5 out of 5 by from Very Pleased This is a beautiful light weight woven rug, works great with the rug pad. Have had a ton of compliments on it.
Date published: 2021-12-09
Rated 5 out of 5 by from Bowery rug is awesome Great quality rug & looks perfect in my kitchen. I also have a larger one in gray in my living room & I love it!
Date published: 2021-11-21
Rated 5 out of 5 by from Great rug For a natural fiber rug it is soft to walk on and it looks amazing! The kids already managed to spill on it and it cleaned up guickly. I love it!
Date published: 2021-09-28
Rated 5 out of 5 by from Beautiful area rug Really stunning area rug. Purchased in the light blue/grey color. There is variation in the background, which gives the pattern nice depth. (It is not a “commercial” looking rug from a catalog.). Extremely happy with this purchase and highly recommend.
Date published: 2021-09-24
Rated 5 out of 5 by from Bowery rug Love it! It’s more golden than neutral and works very well in my space.
Date published: 2021-08-18
Rated 5 out of 5 by from beautiful rug love the look and texture...should buy a second one while they are still in stock.
Date published: 2021-08-01
Rated 5 out of 5 by from Very pleased We love the look of this rug in our entry area. We chose the 4x6 size and added a rug pad from another vendor. With the pad it lies flat and doesn't slide around. Occasionally I have to smooth out an edge ripple but it's not a usual problem. Friends have all commented on the rug and they like it too.
Date published: 2021-07-14
Rated 5 out of 5 by from It’s perfect. This rug is exactly as portrayed in catalog. Good quality and exactly what I needed for my space.
Date published: 2021-04-07
Rated 5 out of 5 by from Good looking rug and no shedding! Great natural rug! I ordered the gray and it looks as it is shown. Nice color, use in kitchen. need a good rig pad to keep in as always. Just wish it came in more sizes and Ballard would make same color options in similar but different patterns to be able use in several rooms. I could use the rug in several rooms but don’t want all the same pattern everywhere.
Date published: 2021-03-14
Rated 5 out of 5 by from Bowery Perfect for any room. Blends well. Thin. Will definitely need a rug pad on hard surfaces. Wonderful in kitchen area etc.
Date published: 2021-03-14
Rated 5 out of 5 by from Perfect Natural Rug The rug is high quality and the natural fibers do not shed like many other natural rugs. It is perfect with the no-slip mat underneath. I get compliments on how easy it is to walk on and off with no tripping. Worth the price!
Date published: 2021-03-04
Rated 5 out of 5 by from Great neutral rug Grey looks exactly as pictured online. A little on the thinner side, but perfect for entry/exit.
Date published: 2021-02-24
Rated 5 out of 5 by from Love this rug This a beautiful rug and looks wonderful in my small conversation nook. It’s well-made with a great price!
Date published: 2020-09-18
Rated 5 out of 5 by from Gorgeous rug! Exactly what I wanted. Natural fiber, great design
Date published: 2020-07-25
Rated 5 out of 5 by from Great Looking and Well Made I bought these in several sizes for my kitchen- durable and great looking
Date published: 2020-07-06
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