Please enter valid email address.Your password will be reset and sent to your email account. Enter your Email Address and click 'Continue'Example: name@domain.comFor further assistance in retrieving your password, please call:
(800) 536-7551SubmitCancelForgot PasswordClose/BallardDesigns/US/Global/Popups/forgot_passwordEnter your email address
When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
18
If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Landon from
Beautiful stools!We love these stools! They are very sturdy, look very nice, and the fabric wipes off easily from spills. Would highly recommend!
Date published: 2022-02-27
Rated 5 out of
5 by
Camcaf from
Love these bar stoolsThey are comfy and stylish. Wanted to update and lighten up my kitchen, and found these after searching for several months. So glad I found these.
Date published: 2022-02-13
Rated 5 out of
5 by
Isabelle T from
Love them!!Couldn’t be happier, they look great, are very sturdy, excellent quality!
I was also very impressed with customer service: One came slightly damaged, I called and they sent me a new one right away, I got it 2 days later and they made sure that the damaged one would be picked up only after I got the replacement. Couldn’t have been easier and more courteous.
Date published: 2022-02-12
Rated 5 out of
5 by
DJLB from
Worth the WaitThe wait for these stools was around 5 months and I often considered canceling the order. I’m very glad I didn’t. The Blakey stools are very well constructed and look perfect in my space.
I would love if the backs were a little higher so the rope detail could be seen from both sides of the island.
Date published: 2022-01-21
Rated 5 out of
5 by
Jessie J from
Blakely StoolBeautifully crafted sturdy barstools. Highly recommend! I have received many compliments on them.
Date published: 2022-01-14
Rated 5 out of
5 by
JaneLo from
Stylish and comfortableThese stools are lightweight, comfortable, and look great in my space. They took awhile to arrive, but once they got here we loved the way they fit with your decor.
Date published: 2022-01-11
Rated 5 out of
5 by
RobynR from
Blakely Counter StoolsWe love the Blakely counter stools. They are comfortable and lightweight. The seat fabric is resistant to stains.
Date published: 2021-12-07
Rated 5 out of
5 by
Dano13 from
Great chairs for kitchen pub tableThe chairs are just what I was looking for! Look great and comfortable too.
Date published: 2021-08-24
Rated 5 out of
5 by
Clutch from
Upcountry farm cabinI used these barstools for a clients upcountry farm cabin! They are stunning around the Turkish Carrera island- it’s the perfect balance of organic and modern farmhouse
Date published: 2021-06-07
Rated 5 out of
5 by
Paula P from
Beautiful counter stools!Comfotabl , perfect match to my counters - appear very well made. Couldn’t be happier!
Date published: 2021-05-28
Rated 5 out of
5 by
CArtist from
BeautifulBeautiful and functional....arrived in perfect condition...
Date published: 2021-04-24
Rated 5 out of
5 by
Tara Chicoine from
Blakely Countertop StoolsLove! These stools are simple, comfortable and stylish. We have received many compliments!
Date published: 2021-03-20
Rated 5 out of
5 by
nLo2 from
Love my counter stools!Exactly what I was looking for. Comfortable, great quality and easy to clean. Very pleased with my purchase!
Date published: 2021-03-17
Rated 5 out of
5 by
DTrader from
Bar stoolBeautiful, not too heavy, very sturdy and comfortable. I love them.
Date published: 2021-03-16
Rated 5 out of
5 by
Cora13 from
Great kitchen stoolFrame has a distressed look not easily discernible online. Like scratched paint or some white washing. Very comfortable seat. Beautiful stool for the kitchen Ilana d
Date published: 2021-03-06
Rated 5 out of
5 by
DOAH from
I'm so happy I found these!Love the durable backing and that the seat fabric can be changed out if needed. Very comfortable.
Date published: 2021-03-04
Rated 5 out of
5 by
Yemille from
AwesomeLooks great on my kitchen and they are pretty comfortable too!
Date published: 2021-03-03
Rated 5 out of
5 by
Christina M S from
So happy with my Blakely StoolsI ordered these stools back in October and they finally arrived in January. I was starting to worry that after all that, I wouldn't like them, but I LOVE them - and they were totally worth the wait. They truly look as though they were made for my kitchen, they could not be a more perfect match. They were packaged EXTREMELY well and once I got through all that, it was so satisfying to just set them up and not have to assemble. They are more comfortable than I expected. At first I was a little bummed the backs weren't taller, but they still provide enough support and I have gotten used to them. Also the shorter height looks so much nicer in the space. I am obsessed with these stools...they definitely elevated the look of my kitchen!
Date published: 2021-02-23
Rated 2 out of
5 by
KristinO from
Not Really Worth The PriceThese stools look great but are super flimsy and very light weight for such an expensive stool. I am sure they will not last long with any use. The cushion is very firm ( flat) and will likely flatten out in no time.
Date published: 2022-01-27
Rated 1 out of
5 by
PSusan from
Don’t buy theseThese are super uncomfortable chairs. In fact I have resold at a consignment store … big purchase mistake.
