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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Blakely Bar & Counter Stool is rated 4.5 out of 5 by 118.
Rated 5 out of 5 by from Coastal Beauty! I received four of the natural with bleached weave counter stools. They are perfect for our Nantucket home. They are solid and well made. I am spraying the fabric with ForceField fabric protector which was recommended by a designer. The leg color does lean a tad gray but the photos on the website are a good representation overall. I have a tip for all those who struggled removing the plastic wrap on the seats. After removing one and struggling, I tried a different technique. Turn the stool upside down and remove all the plastic underneath FIRST. Then flip the stool upright and you will be able to pull the plastic out more easily. It's not perfect, but it makes the process a heck of a lot easier. I put felt protectors on the feet. They look beautiful in our new kitchen!
Date published: 2024-04-25
Rated 5 out of 5 by from Nicer in person, sturdy, lovely quality Great stool, love that the seats can be removed to change fabric if they stain. Wish there was a performance fabric option - but can add that later if necessary. Waited on them about 4 months and definitely worth it. Shipped very well packaged. No reviews helped show actual color of item and stock photo was hard to tell exact coloring. I included several photos to help if someone is on the fence if these will match. Luckily my countertops had a lot of variation to help pull all the colors together.
Date published: 2024-04-01
Rated 5 out of 5 by from Great buy Very nice and light and easy to move around. Love the rafia backs and seats are comfortable. My only complaint is the plastic cover on the seats are difficult to remove. I’m still trying to pull them off! Otherwise, I love these chairs!
Date published: 2023-10-21
Rated 5 out of 5 by from Beautiful chairs I am so happy I bought these chairs. They are very comfortable. I get lots of compliments on them. They are good quality, very well made. Overall, Ballard never disappoints, they came well packaged for protection, fully assembled.
Date published: 2023-06-15
Rated 5 out of 5 by from Great coastal counter stool! These bar stools are perfect! Light weight, Greige driftwood color, beautiful coastal counter stool! Love, love, love them!!!! Do not hesitate! Great quality and did I say light weight!!! And a plus… you can reupholster them super easily by unscrewing the seat cushion and stapling in fabric of your choice if the original get dirty! So happy I purchased them!
Date published: 2023-05-05
Rated 5 out of 5 by from Great quality and comfort Great quality and comfort while providing you a modern coastal look. I love them!
Date published: 2023-03-17
Rated 5 out of 5 by from Great counter stools! I really like these bar stools. I live in a small beach house so they fit the decor perfectly. I wanted a counter stool that was lite and easy to move and wouldn’t scratch up my wood floors like the heavier bar stools do. I put felt pads on the feet and they slide around very easily. The seat cushions are firm but comfortable. My feet hit the foot rests just right! I have only had them a few weeks and get lots of compliments on them. I definitely recommend them. My only complaint was unpacking them - they package these stools really well. It took a bit of time to unbox them. Also, it was hard to get the protective plastic covering off the seat because it encases the entire seat cushion so pieces of plastic have to be pulled off from the edges - that was annoying. At one point I unscrewed the seat cover from the wood base to pull the plastic off which was not necessarily easier.
Date published: 2023-01-10
Rated 5 out of 5 by from Satisfied Customer The stools are attractive and well made. The cushioned seat is comfortable and the backs are relatively smooth (not rough or prickly). The packaging materials help insure that the stools arrive undamaged.
Date published: 2023-01-03
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Product:ST444-Blakely Bar & Counter Stool